Get help and support for your membership services.
Recently active
On my Windows PC (AMD 5900X CPU), I found that with Adobe CC Desktop and the "CEF Helper" apps running in the background, the CPU will "idle" at 17 Watts. This is with no Adobe applications running. If I kill CEF Helper and all the other Adobe CC and updater background apps, my idle power drops down below 3 Watts. (This is CPU power as reported by the Ryzen Master software)Looking at Task Manager, Adobe CEF Helper is always using at least 1% CPU even when everything is idle. That also means that software like Ryzen Master and Windows Tasks manager, which are monitoring resource usage and updating graphs on screen a couple times a second, are using much much less CPU than the Adobe "background" tasks!14W may not sound like a lot, but multiply that by a million PCs running this software and what a waste of power!
The files in my "Users\username\Creative Cloud Files" don't match the files in the Cloud app and Cloud URL. The status in the app is "Files Syncing - Up to date" The files in the app/web have a green tick mark implying they are synced.Meanwhile, in the "Creative Cloud Files" folder on my MAC there are a different set of files, also with a tick as if they are synced. I tried deleting the entire "Creative Cloud Files" folder. Deleting all the .db files in the CoreSync folder. Rebooting so that a new Creative Cloud Folder was created. Put some new files into the new Creative Cloud Files folder. Waited for the green tick mark to appear. No sign of the new files in the cloud. no sign of the old cloud files in the MAC folder. Waited a few hours. Still nothing. The Cloud App thinks synching is working, but nothing is appearing in the MAC folder, and visa versa. What am I missing here?
Please point me to a way to learn about getting my files backed up on the Cloud. I have been able to create folders on the Cloud but after selecting Open Sync folder on the bottom left - and selecting files, nothing shows up in the folder. This is odd .... as looking at my Adobe Account, I can clearly see the images under the Recent section on my Account page. I'm sure there is a sync option which might make copies automatically but I want to be more selective in the files I save the the Cloud.
hi! i'm get this message, after login in my adobe account on behance. what is the problem, and how i can resolve it? Thank u for help!
Hi everyone! Since my boss linked his plan to my account (I already had a plan) to work in his studio I can't access my web portfolio to change it. So now I have to plans linked to my account. I am logged in with my account and I don't know what to change, I don't even see his license in the account section. What can I do? Thank you
Hello, I currently have the problem that the cloud syncs for an infinitely long time after the restart. This only stops when I create a folder in the library. Synchronization works from PC to cloud. If I create a folder in CC Web, it does not appear on the PC. When reinstalling CC, it worked until restarting the PC. I have the problem on all computers where Adobe CC is installed. The support could not help me, except that I should reinstall CC. Does anyone here have similar problems? Thanks Martin
I may be missing something about the libraries, but I can't seem to get it to save anything useful that has styles or adjustments applied. Example 1I have a square filled with green. The green is screened back to 20%.I can only save the color to a CC Library at 100%. Example 2I have a text frame set up as a green square with a blue outline and the bottom right corner is rounded through an object style.When I save to the library, all the individual styling elements are saved separately into the library, as well as the original object. (I only need the original object.) Is there some setting that will save only the object I'm adding, and include all setting as it appears before adding it?thanks!
Cuantas personas pueden descargar las aplicaciones de adobe creative cloud con una misma cuenta?
Bereits zum 2. Mal bekomme ich die folgende Nachricht, zuletzt nach Export zwei umfangreicher "Sammlungen" auf eine HDD: Zur Behebung dieses Problems ist Adobe Creative Cloud erforderlich. Diese fehlt jedoch oder ist beschädigt. Laden Sie eine neue Kopie herunter und installieren sie diese = > Reparatur. Am nächsten Tag nach dem Herunterfahren von LR: :Diese Fehlermeldung habe ich schon öfter bekommen, ohne dass ich eine Fehlfunktion feststellte. sfc /scanow findet keinen Fehler,,,Im Netz wird geraten, den Notification Helper zu deaktivieren wg. der hohen Auslastung des CPU.Den Adobe Acrobat benütze ich nicht mehr...Kann sich jemand daraus einen Reim machen?Liebe GrüßeRobertRobert
Delete is grayed out.
I have a shared library with a co-worker and when they add assets to it, I dont see them on my end in my library. When I go to check my file syncing settings, it just shows a spinning wheel with no movement whatsoever (see screenshot). I've tried logging out of CC, restarting my computer, etc with no sucess. Any ideas on how to resolve this?
HOW DO YOU CANCEL THIS STUPID APP!!! THERE IS NOT CLEAR WAY TO CANCEL. THE SITE SAYS TO GO TO MANAGE PLAN BUT THERE IS NOT MANAGE PLAN BUTTON. I WANT OUT NOW!!!!!!!!!!!!!!!!!! SOMEONE, PLEASE HELP ME GET UNSUBSCRIBE FROM THIS APP
Hi.I have this error:This field must be a valid URL and may not contain less than signs(<) or greater than signs(>)But my link is ok:https://www.figma.com/proto/49piHC2fanyXpy8MRdl05Q/LN-Portfolio?node-id=516%3A593&scaling=scale-down&page-id=516%3A0/geoinfo.if.uaHow to fix it, please, help.Thank you.
I need help! I recently graduated from college (yay). During the last day of school, we were told that we would continue to have access to our adobe applications and everything until July 31. Surprise surprise, they messed up and terminated all accounts two days ago. I had thankfully downloaded all of my files before then, but of course, an .AI file I was working on - one that was for a client - was not downloaded since I had started it a few days ago and hadn't had the chance to save it to my harddrive. I've put hours of work into it already and I need it to send to my client. The good news is that I contacted the school tech support, they apologized for the error, and reinstated my email account. Unfortunatly, they neglected to reinstate the adobe account. I emailed them about this since this was also promised to remain until July 31st, but I have yet to hear back from them. Since I have my email, I'm able to go into my previous adobe account (sans being able to use the pro
Good. I'm already 99.9% sure that the moniotr noise is caused by the app. Every now and then I reinstall the system as part of better hardware performance on my Surface Studio 2. I have a SAMSUNG U32J59x monitor connected to it with a 1.4 hdmi cable (I use the same cable to connect it to my laptop from time to time and the problem does not occur). And every time, now this was visible to the naked eye - after installing the application - one of the monitors every now and then displays a "broken" screen for one millisecond. These are sporadic and non-regional glitches / display disturbances. On one monitor or the other. At first I thought it was due to the second screen, but after a while the problem started to occur even when working on one monitor. It's hard for me to catch this phenomenon because it lasts for a second or less and is unpredictable (I don't record my work 24/7 and I don't intend to, but if there's no other way to prove that it's due to your product, I'll sacri
Hi,I have a Behance account since 2009 ( behance.net/sonny_nguyen ). But since Dec 2022, no one can view my profile anymore? It even seems does not exist when some one enter my Behance URL (plz see the attached files).I still can login my account but only me can view my profile/projects. All of my projects become private. Someone plz tell my what's wrong with my account?
I'm on a Mac - Ventura. My Creative Cloud libraries won't load. Second day in a row. Yesterday I followed the instructions to fix and it worked - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-libraries-panel-doesn-t-load-in-desktop-products.html?mv=product&mv2=accc Today, did it all again an not working. I can see my stuff online, but libraries aren't working in my apps (InDesign or Dreamweaver) and are not showing up in my CC app - in the Home screen of CC app it shows libraries under recent but I can't click on them and then the dreaded something went wrong message when I go to Files, Your libraries.
Hi erveyone!I have 100GB adobe Cloud storage. I am using the cloud exclusivly for Lightroom and currently there are 1400 RAW photos stored in the cloud. The same photos need 40GB on my local drive, but my cloud storage is full. This ratio has not always been this bad. I recognized i getting worse over time. So thit seems like over time there is some data accumulating without my knowledge.I am using other Adobe programs (Premiere, After Effetcs, Photoshop), but to my knowledge these programs don't use the cloud storage. It is really frustrating, that the Adobe Cloud doesn't provide a complete overview of the stored data (or does it???)How can I find the 60 GB of data, that is clogging my storage? PS: I have emptied the deleted files folder, so that is not the problem.
Hello I have problems with my libraries I'm a photographer and I upload all the photos to creative cloud and try to share to my costumers but they can't see any of this libraries it's there any solutions for the problem ??
purchased CS6 in 2012, followed all directions to clean, uninstall, and install from my account. won't work. Customer Support says only option to get my CS6 back is to purchase the subscription.
Windows 10 pro with 128 gb ram, 8 core procesor. My system crashed for as yet an undetermined reason and I had to revive it using a disc image. Trying to find the beta link so I can download the desktop version of Photoshop beta, but it's not listed where it should be. I had it installed prior to the crash. Any idea why and/or where I can find it? Yes. I'm signed in to CC. Thanks in advance for your assistance.
Pas de barres de repères dans le filtre de bascule decentrement.Juste le curseur de ma souris
Hi,I am trying to understand why i got analert saying my stoarge has run out.the 'sync' folder on my computer only has abut 51GB listed and when i log onto the cloud through the app i only see some loose file. I don't see the documents in my 'sync' folder. what elese is stored in the free cloud account and where can it be accessd?I hope that's clear. Thank you.G
2 days ago I had the worst tech assistance I ever had in my life with adobe. I'm not going to start venting here about everything that happened, but it was really, really bad. I ended up finding the solution to my issue outside any adobe assistance, in a completely different forum, and it was so simple that the only explanation for me to be 2 hours on the chat for nothing is that the assistants don't know a thing about the products, or don't want to help.But that's not the worst part. After that I received an email saying that my case was closed, but never the normal feedback survey. So I contacted adobe again on the chat to ask them to send the feedback survey. They didn't answered, closed the conversation immediately, and since then, I can't access the chat, it always says that it is closed.Now, I know there is a phone number, but not in my country, and for what I have read online, the waiting time is huge, so it's not really and option for me unless is free (I can't get information
Someone HELP......I installed this creative cloud to use photoshop on my new laptop, I open photoshop and began a design and then less than 5 minutes later my screen goes black and stays that way for about 10 minutes.....I forced a shut down and now my laptop won't turn back on....It just keeps showing my some kind of code that I have ZERO knowledge of....Please help!! Side note, Adobe really should go back to hard copies of the software, NEVER had these issues back then.
Remix with Firefly Community Gallery
Thousands of free creations to fall in love with and remix in Firefly.
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.