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Hello, I just purchased a new Windows PC and do not have access to my old Windows PC that had Adobe Digital Editions. I was downloading some eBooks I purchased on the Google Play Store Books as ACSM files. The first book worked just fine, but it is repeatedly throwing up an error after that. The error says: 'Error getting License. License Server Communication Problem: E_GOOGLE_DEVICE_LIMIT_REACHED.' I am attaching a screenshot of the error here. I have tried restarting the system, as well as uninstalling and reinstalling the system. I am not sure what to do. Please note that I am very much able to access books on https://play.google.com/store/books and am able to successfully download them to my PC. My problem lies just with trying to get the books to open in Adobe Digital Editions. I also confirmed with a Google support executive that I still have access to the books and that the validity of those books has not expired or anything.
Hello! I need a help with troubleshooting, books I have in the app look like this. Some pages are better, but overall all pages are either like that or blank. And not only one book is like this, even the User Manual is. Would appreciate any help!
I have the Adobe Digital Editions installed on two laptops. Today I have installed a new version on all laptops and now I cannot see anything. There are no books in the My Digital Editions folder. App crashed.
Pessoal, preciso de ajuda, eu tenho que inserir nos metadados o ISBN do videolivro. Mas não estou conseguindo encontrar o caminho.
When I double click the Digital Link file, URLLink.acsm, I'm getting below errors:Unable to download Error getting License. License Server Communication Problem: E_ADEPT_XML_SYNTAXWhat's wrong with the problem?
Hello, I downloaded an e-book from lulu.com yesterday. It was an .acsm file, which forced me to install Adobe Digital Editions 2.0 in order to view. I installed it without authorizing and browsed the book for a few minutes then turned off the program. Later I returned to read it but there was a message about some licence key being broken or something, with E_AUTH_BAD_DEVICE_KEY_OR_PKCS12 in the error message. I tried to authorize ADE to see if it would help, but it gave me a message saying "Digital Editions encountered an error on the activation server", with the familiar E_AUTH_BAD_DEVICE_KEY_OR_PKCS12 code. I tried removing the book from the library and reimporting it, but now it won't even do that without the same error message. I've tried deleting the .acsm file and redownloading it, unistalling ADE and reinstalling it, made sure the firewall allows acces to the internet, and keep getting the same message. I'm running on Vista. 
When ever i acsess my nook through adobe drm it crashes. another thing that is happening is my nook is not registered it keeps crashing in nook. I will also contact barns & noble
Ho autorizzato il mio PC ma quando tento di aprire un ebook ricevo l'errore: l'account specificato non è associato all'elemento che state tentando di aprire
Heb sinds kort Windows 11. Maar lukt niet meer boeken te downloaden. Ik heb de autorisatie van de e-reader gehaald en ADE opnieuw gedownload maar kan het onderwerp "apparaten"niet vinden. Daarmee zou ik de autorisatie weer mee moeten instellen. Wie kan mij helpen,
ich kann in meinem Androidhandy in der App Digital Editions die Synchronisierung nicht aktivieren.Das Tippen bleibt ohne Aktion bzw. Ergebnis. Wer kann helfen?
Ich kann die Synchronisierung auf meinem Android Handy nicht aktivieren
Hallo, wenn iczh versuche die acsm Datiuen zu öffnen, wird mir ADE nicht als Alternative vorgeschlagen...udn ich kann dann auch die books nicht nach Calibre ziehen....was mach ich falsch??
Hi, I use Adobe Digital Reader to read eBooks, that are DRM-protected. My PC and my tablet are authorized with min email-adress. This email-adress I am about to close, to get a new email-adress. My questions are: 1) Can I still use a closed email-adress as my authorization-mail in Adobe Digital Editions? 2) Can I CHANGE my authorization-mail? If either of the two suggestions is possible, will I then still be able to download and open the eBooks, that I have already purchased? That is my concern, that I will loose acces to the books, when I close down the email, which I used for my authorization. Best regards.
I need to know how to change the email address on the authorization for my Nook. We are changing email providers and I can't find a way to do this. Will I lose access to my e content if I don't change the address? Help
Dear Digital Editions Support Team,I am writing to report an issue I am facing with a purchased e-book. The file is not opening in Adobe Digital Editions, and I am unable to access the content.Here are the details of the problem:E-Book Title: 3dsMax AnimationI have Adobe Digital Editions 4.5 installed and authorized with my Adobe ID. My device runs on [windows 11].Issue Description: When I attempt to open the e-book in Adobe Digital Editions, [Unable to downloadError getting License. License Server Communication Problem: E_ADEPT_REQUEST_EXPIRED].To help in resolving the issue, I have attached a screenshot showing the error message or issue I encountered.I kindly request your guidance on how to resolve this issue so I can access my e-book. If there are specific steps or further information required, please let me know.Thank you for your support. I look forward to your response.Best regards,Mohan Gayen[Email removed by moderator] Adobe Case ADB-38453619-Z3R7Attachment: Screenshot of
Hello ADE teams, I bought a ebook with DRM Adobe, so I can just open in ADE. On my Mac it works well, but on my iPad (iPad Air 3rd generation - version 17.0.3) the first pages are right and the letters start to vanish and then all pages are blank. Even the manual file about how to use has the same problem (photos attached).I need to be able to use the book in my iPad too... Can you help me please?Thanks in advance!
When I'm viewing ePubs in ADE that I have created using Sigil, I'm getting blank pages randomly throughout. Is anyone else having this issue? And if so, how have you resolved it? Thanks.
tengo un libro de la biblioteca pública digital y no puedo trasladarlo al ebook. Sabe alguien el motivo y cómo solucionarlo?
Tenho um EBook a funcionar num computador "Velho" autorizado sem um ID, agora queria abrir este EBook no meu compçutador novo com o meu ID mas recebo a msg "Não foi possivel fazer download, erro ao obter licença. Problema de comunicação com o servidor de licença: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER" Como poxxo resolver esta situação [email removed] Obrigado Vitor Caetano
Bitte um Hilfe
I hadn’t had any trouble uploading books bought from Kobo until a week ago, when I purchased a new one and encountered the error "E_ADEPT_NO_FULFILLMENT_RESULT." I contacted both Kobo and Adobe, but neither could help me solve the problem. I tried following the method posted here, but nothing has worked so far. I pay for Adobe Creative Suite, and even though I know this is a free program, it is frustrating that Adobe still hasn’t addressed a problem affecting so many people. I can't open open any book bought in Kobo, even though It's 2025 and apparently this is still a problem not adressed by Adobe.
I tried the solution referenced here - https://community.adobe.com/t5/digital-editions-discussions/ereader-not-authorized-to-open-this-book/m-p/9489945#M52484 but it didn't work or I didn't understand it properly.I borrowed and then downloaded a book from the library, it opens in ADE, I transfer to my device in ADE, I disconnect my device and after it finishes fulfilling I try to open it - error that it's not authorised.I have reauthorized both ADE and my device, downloaded the books again, multiple times.This started happening in January and I haven't been able to use my ereader since.Help!
Best, Every time I try to authorize my computer, I get the message 'connection error'.'Digital Editions cannot connect to the activation server'. Nevertheless, I do have a connection to the WiFi. I have also tried different WiFi's. Can anyone help me?Thanks in advance!
Adobe digital editions no reconoce mi ebook (marca Sony).La version de adobe es 4.5.11.187303
version 4.5.12.0.only one user/machineFaulting module name: rmsdk_wrapper.dll We have uninstalled and reinstalled multiple times and ensure to remove the My Digital Editions folder in the documents directory prior to the reinstall. The software will run if we launch it as administrator, but this is not possible for the user as they do not have local admin permissions. any guiance is appreciated.
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