Digital Editions

Using my laptop in tablet mode, I can only scroll by tapping the scroll bar in certain place. This gives me a partial page down down effect rather than a smooth scroll. Touching anywhere else brings up my keyboard. I have no "preferences" options to change this. It's super annoying when I have hours of reading.  How can I switch to smooth scroll? I am using Windows 10 with a Lenovo Flex, pdf version of the text. Thanks

**I have a MacNook paper backlit When I attempt to put a library book on my Nook I get one of two messages:"Error Dialog- This book has been returned. Loan not on record." - .epub"This NOOK cannot read this file. It may be an unsupported format." - .acsm My Nook only supports .epub however, I wanted you to be aware of what happens when attempting to use an .acsm. I tried installing ADE 3.0 per previous posts however, it's no longer supported with the IOS I have. I had to download ADE 4.5.11 in order for ADE to open.  I have two books I am trying to read. I returned one of the books and rechecked it out, that didn't work.  My Nook and compture are both authorized under the same account. 

Ebook publishers can be an ebook vendor in ADE. In other words, "PHI Learning" name can also be in the drop down menu when ADE asks to authorize it and the option to choose ebook vendor is shown.I am ebook publishers .What is the process to add eBook Vendor in dropdown. please suggest 

Whenever I try to download books, this message occurs and the download fails.

I have a customer that is trying to authorize/activate Digital Editions on two PC's with the same account. The ebook works on one of those computers but not the second. The Digital Editions on both computers have the same account, but when I try and open the book on the second PC, I get the following error:Error getting License. License Server Communication Problem:E_LIC_ALREADY_FULFILLE_BY_ANOTHER_USER The first computer had this problem when first activating the ebook, but then we decided to come back the next day and continue looking at it. But when we came back the next day, it started working without us doing anything, so I can't replicate the results. I've tried uninstalling, reinstalling, deactivating, reactivating. I'm not sure what to do at this point. Thoughts?

Ich hatte in kurzer Zeit zwei Tolinos ersetzen müssen und den PC. Jetzt wollte ich die neuen Geräte anmelden und dann kommt die Meldung dass ich die zulässige Anzahl von 6 Geräten überschreite. Was nicht sein kann, ausser es  zählt die kaputten Geräte immer noch mit. Ich kann da ja nix tun...

I am having trouble downloading an ebook through adobe digital editions 4.5.11. When I select it, I get endless new tabs, until I have to shut the browser down. What could be the problem?

The "find" function worked for a few minutes, then froze, then worked again for a few minutes, and now seems permanently locked. When I first logged on, the "edit" item at the top. when clicked, gave two options: "copy" and "find." Now "find" is missing.

When I try to authorize my computer it will not allow me. It says there is an activation error.

I am trying to open my textbook "BUS 1299 E-BOOK BUSINESS FOR ENGINEERS" and I just get a message saying "License key is damaged". 

please adobe, provide me with an email adress for help. It is so difficult to explain. I cannot find any answer or solution on the website. I have 2 accounts, i want to delete one but that seems to be impossible because i cannot sign in with that old account. Greetings from Holland

Hi, I've bought three ebooks. They need me to use Adobe Bluefire to read them. I downloaded Bluefire onto my iPad okay. But Bluefire wants me to log in with an Adobe ID. I made one today. But I forgot, I must have made one about 6-7 years ago. I get the message (where I think "this item" means Bluefire):"This item was originally downloaded with a different user account or Adobe ID. To continue, please add that account." There is no option to skip. I spent $88 dollars on these books for my university course. The book link will expire in three days. Please help me with what do do about the different user account

Suddendly, I cannot copy any of the text in Adobe Digital Editions. Neither can I highlight. When I try to highlight text, the programme just closes down. And when I open it again, it does not open on the page I left off. It opens the page I was reading two weeks ago. I do not know what to do. Can you please help?

Buongiorno. Fino a pochi mesi fa utilizzavo mlol per scaricare e leggere gli ebook dalla biblioteca della mia città. Ora non riesco più a fare il download dei libri perché mi compare il messaggio: si è verificato un errore durante il download. Prova a deautorizzare e riautorizzare l'app con il tuo id Adobe e a ripetere il download. Ho provato più volte ma non cambia nulla... 

I bought ebooks for college and downloaded Adobe Digital Additions onto my new iPad. I made an Adobe ID today. But forgot that about 6-7 years ago I must have had one on an old ipad. I get the message (where I think "this item" means Adobe Digital Additions):"This item was originally downloaded with a different user account or Adobe ID. To continue, please add that account." There is no option to skip.  Can the app see my Apple ID? Is that why it's asking for the old Adobe ID? Can I cancel an old Adobe ID when all I know is my Apple ID? Is there a different solution. Very grateful for help.

I have two ebooks in my adobe digital editions on my phone, and i tried refreshing the app i have on my mac but it's not syncing. i tried dragging the files and it still doesn't work, i just want to read the books on my laptop, how can i do that?  

I am running windows 10 on a new laptop.  I transferred old sdd.  Open up ADE and no joy just sits in task bar. Tried pressing tab and space bar and restore and no joy. Program is installed/ uninstalled/ reinstalled and still the same problem. On the rare occasion when it did get up and running it said that I need to activate my activated books.  Also when I tried to deactivate computer it wouldn't let me - it kept saying that my password is wrong- which it isn't.

I just got digital access to an ebook through campusebookstore and it freezes often. In the 1st hour of use, it froze at least 5 times. Campusebookstore says it is an Adobe issue, but provided me with the following steps to take:Delete the eBook from Adobe Digital Editions (ADE) and close the app.Search your computer for all eBooks and delete each copy you find.eBooks are usually found in[My] Documents > [My] Digital Editions.Delete the contents of thetasksandfailedfolders in[My] Documents > [My] Digital Editions > restore.Delete temporary internet files. This step is extremely important.Close and reopen your web browser.Try downloading the eBook againI also uninstalled and reinstalled Adobe digital editions. Once done, I tried using the ebook again and within 5 minutes it had frozen again. I am using a windows laptop purchased last year. I have also looked for a means to contact adobe customer care, but I keep being routed to a page that does not seem to have any email addres

Would not let me authorize my computer on my Mac. Went into Keychain Access and "locked" the login padlock. Authorization worked immediately. 

Does anybody know how to use Adobe Digital Editions. I am not practiced in the program and I want to transfer the textbook I purchased into a microsoft word document. Please help! 🙂

I used to have a adobe-id password that contained  the characters "¤&" which works in Adobe Lightroom Clasic, on the web pages and in the Creative Cloud Desktop.But for some strange resaon not in the Digital Editions program! The error message was unhelpful!I spent a lot of time working around this MAJOR bug!It is very hard to bug report adobe products even security related bugs like this!Please let me know when this is fixed!

Out of the blue DE no longer sees my Kobo Libra H2O when I connect via USB. Have tried lots of fixes. Any thoughts please? 

SOLVED, SEE MY OWN REPLY, Since yesterday I'm getting the error message "Unable to download, Error getting license, License server communications Problem: E_AUTH_BAD_DEVICE_KEY_OR_PKCS12"I am unable to deauthorized my computer to reauthorize it to try to fix the problem. That just gives me a message"Unable to erase authorization. Please try again after some time." I am using the new password I just had to set as Adobe wasn't recognizing my previous one. This is very frustrating. I was in a chat from an Adobe help page which got nowhere and the tech referred me here. 

How can I find out why my reader doesn't accept my Adobe ID, and thus not allow me to open my Ebook that is DRM protected? 

I need serious help please! i bought e books at my school book store and i follow the instructions given. i am told that i need to authorize my computer on adobe digital editions under "campus bookstore" which i did. When it comes to clicking on my dowload link of my e books to make them download on digital editions, an error message pops up saying if the app is already installed (which it is), i need to create an asssociation in the default app settings page. i do not understand this!! and i need these books right now so if anyone can help i would appreciate it!