Digital Editions

I use ADE for epub files. It worked well until a while ago. I cannot open epub files now. When I open them wth ADE, it just shows me the blank home screen of the application. Do I need additional software to make it work? Cz I recently uninstalled unnecessary programs, and maybe I removed some required adobe software too.

The file (an advance copy of a book) appears in the library but it won't open. The same file does open fine on my Mac and with a digital reader, but the app. There are no error messages. I deleted the app and reinstalled it but no luck. The app and OS are both the latest versions and the account is authorized. Does anyone have any suggestions?

I would like to erase (permanently) a series of acsm files (some of them not working) that are probably in a cloud (they reappear whenever I install and authorize my iPad).May somebody help me?

hi, i installed adobe digital edition in my ipad and also iphone.then i go to digital book shelf in bokus.se, i downloaded my e-books, when it load adobe digital edition software, it always gave an error:“unable to download. Error getting license. License server communication problem. E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER”.But I always used the same adobe id (my email) in all places. i called customer service of bokus.se, they said it is probably i access adobe digital edition as guest before, in 2019, now today i re-installed it and registered formally with adobe id and password. so adobe may treat my previous guest idenitity and current formal identity differently. so the e-books which i can download and read before, not recognized now. i hope bokus can help solve this problem, while i am waiting, i really hope someone can give advice or share experience.                  thanks.

I have used ebooks from local library for a few years with no issues but today when I tried to move books from adobe to my Nook I got message 'Failed to write destination file' for every book I tried. I am on a new laptop so not sure if that's part of the issue or not.

I have been trying to add a post regarding transferring a download from library (acsm) to my kobo). Nowhere can a find an area to post my request?? Finding your community help area vary hard to navigate🥵🥵

I downloaded this and installed this today. I created an ID and password.  The adobe website recognizes this ID and password, but the APP does not. how do I get this fixed? I see a couple of updates today on the app, could this be part of the problem?  Any help is appreciated.

When trying to download books in .pdf or .epub format, this is the message I receive from ADE ver 4.5.11"Unable to downloadError getting licence. Server communication problemE_AUTH_BAD_DEVICE_KEY_OR_PKCS12"It has worked for months and within the last week there are problemsHelp would be greatly appreciated.

I have installed latest ADE version to my Windows 10 computer. ADE tells me the computer is authorized. When I download a book from my library I get the following message -- Unable to Download, Error getting License. License Server Communication Problem. E_LIC_LICENSE_SIGN_ERROR. I have a KOBO Clara Reader. 

Can someone help me? I'm unable to open my Adobe Digital Edition on my laptop.Thanks

I want to be able to read my ebooks while I'm away from home, so I downloaded Digital Editions on my phone, and connected my adobe account to my phone. I noticed that I still didn't have the ebooks from my computer's Digital Editions. I thought that connecting your account would allow you to read ebooks from other devices, but apparently that's not how it works. When I tried looking up how to transfer books, one of the ways you could do it involves plugging your phone into your computer, and then downloading it from there, but only certain devices can do that. Also, when I did plug my phone into my computer, it didn't show up on my computer's Digital Editions, I even plugged my phone into my computer before I opened Digital Editions up, but it didn't work. Is there any way I can transfer my ebooks over to my phone aside from using a USB drive? Thanks.

When I try to erase the authorisation in Digital Editions to afterwards authosise again (as advised), I get the message that I am not connected to the internet (when clearly I am).I have activation problems with English books only, not with Dutch books. Can you help ?

I have ADOBE DIGITAL EDITIONS on Mac, iPad iPhone.Bookmark not contain when I switch to another device?

Hi I have updated my email address and have successfully changed it in Adobe but still have to update it in my adobe digital editions. How can I do this without loosing my 400 books and needing to re download them?

I have a Mac Book Pro and I am taking a Managerial Accounting Class. The E-book reading voice is awful!!!! How do I fix it? Please e-mail email! cgreene27@my.gcu.edu

How can I find adobe digital edition app from Huawei mobile phone, if I need to read ePub format ebook ?

I downloaded some of my ebooks that I bought from Kobo and put them into ADE. By mistake, I added one of the books twice and now I can't delete the book. I tried uninstalling the ADE, tried deleting the files but no luck.

He tenido que formatear, dos veces mi ordenador, por probemas con Adobe Connect. Cuando quiero autorizar mi ordenador para Adobe Digital Editions, no me deja. Me sale el siguiente error: Se ha alcanzado el número máximo de equipos por ID permitidoscódigo: E_ACT_TOO_MANY_ACTIVATIONS 

Good morning, I have a problem with e book of digital edition, because I have transferred all from my old pc to a new one, but if I want to read my e books, fixing mail and password, the system tells me that is inorrect even if all it is right. Can you help me?

I need to change my e-mail address (Account ID).The form for doing this myself, is returning an error "Primary e-mail must have a valid value" and i have tripple checked that the newly entered e-mail is correct and valid. The support chat could not help, and referred me to post the support case here. /Kenneth

hi,i am sure, i'm not the only one with this issue:i got a macbook pro from 2018 with i9processor and Radeon Pro 560X 4 GB + Intel UHD Graphics 630 1536 MB - graphic cards.i guess, this is definitely not a system confugration far beyond any normality in the graphic designworld.apple produces a very small number of machines, where ADOBE has the honorful job to make their software compatible with. WHY – DON'T – THEY ?! everytime i am movin in may AI-files, i get thos AWFUL horzontal lines dropping from the top of the screen. it makes me simply crazy. AND NO: switchin the gpu-usage of AI off  IS NO SOLUTION. because the scrolling/zooming-behaviour of AI gets still more awful!where is the update to fix this incredible bug ?! i pay 60€ every month ... and 21.000 people work at ADOBE ... a new AI incompatible with standard aplle hardware should NEVER PASS QUALTIY control and be able to leave the house.

I went through the forums looking for the Error! Check Activation message but I didn't find anything that answered my specific situation.I had to uninstall the newest ADE and reinstall version 3.0 since the newer versions don't support my NOOK Touch Simple.  When I open ADE, I see the Authorize Computer button is greyed out.  The Authorization button tells me that I am already authorized.  There is no option to de-authorize.  But whenever I try to download an eBook, I still get the Error! Check Activation message.I tried a chat with Customer Service--they told me that the email address I have is not registered with them, that they do not do ADE Tech support over chat, and that I should try here.Thank you,Helen

Installed adobe digital editions & downloaded 2 books for which this program was required but the pages aren't showing fully. How can i fix this?

Buenos días:No puedo iniciar sesión con las dos direcciones de correo electrónico que tengo como ID, ni con las contraseñas que he asociado a ellas.He consultado en el char (me han dicho que reinstale el programa, lo que ya había hecho; que cambie las contraseñas, lo que ya había hecho), pero no han sabido indicarme lo que pasa.Al final me han ofrecido ir la "link" de esta "Comunidad".No sé ni cómo voy a poder acceder a la respuesta a esta pregunta, pero lo intento:¿Podría alguien sugerirme otra solución?Gracias.    

I'm frustrated by the run-around over this, so I'll give it a shot this way. The Digital Editions app, which I have used previously with no issue, is continuously crashing since I installed the latest update a week or so ago. Since I have several ARCs I received from publishers that expire (some of them very soon), I tried using the chat support option. There I was told that there is no chat support for DE and to come to the forum to post my query. Since several other people had posted concerns, I replied to another comment in the hopes that someone would give a suggestion of how to fix the issue for both myself and the original poster. After receiving an email that said my case was open and that I should contact chat if I had difficulties, I was confused by what was going on because I had been told there was no chat support. Now, my case having closed because I didn't get a chance to do anything about it while I worked this week, I tried contacting support again and was told agai