Digital Editions

When I am opening one of my pdfs I get an error:"Unable to open [document name] Errors were encountered in this itemfile:///[path to the document].epub"From what I've seen from the forums it's a pretty popular error and there is absolutely no functioning and proper solution to that. Has anything changed? Can anyone provide a good solution to the problem? I can open two of my pdfs, but other two get that error. On the other side I can open all of my pdfs just fine on the other computer, where I am using the same version of Digital Editions. So what is wrong?

I have Adobe Digital Editions on my Samsung Galaxy S9 phone. For a long time I used it with no trouble. Now every time I try to read something, I'm told that I have to authorize the device. I've given it my Adobe username and password over and over and over again (checking to make sure they're the right ones); it doesn't accept them. I tried uninstalling and re-installing ADE; no luck. I'm at my wits' end. Help!

I loaded in ADE4.5.11 a epub book I bought in 2016 and I am getting "The vendor account you entered is not associated with the item you are trying to open. Try again" Do not recall any other ID than the one I am using/   Can you help? alfonso.g.tarditi@gmail.com

Hello,i have downloaded an ebook from my library on my iPhone. Logged into Adobe digital editions, I see the downloaded file on my phone but the book isn't appearing in the reader!

The app is mostly used by big groups of students from kaplan and on the ipad app it does not allow note taking using apple pencil. The highlight on the app is Dark green . not option to change either in the pc app it is yellow. i really hope the developers can improve upon this app to make it more user friendly. especially for students when zoomed in the normal highlight function also does not work either. in a smooth device such as the apple ipad this particular app dissappoints and certainly requires more work . i hope the sync abilty to allow the highlight to be on all linked accounts would also be brought in too.  For an app from adobe i sincerely hope better and sooner updates to be sent out.

Hi there Apologies, would have normally contacted the company but they have totally shut down due to the virus.I run a couple of school libraries and we will be using some ebooks from DawsonEra for our online courses. Problem is that I cannot get a DawsonEra eBook to load completely in ADE on a  mac - I get the 'downloading' pop-up, then it gets to the end, the 'Cancel' button is greyed out but nothing happens. We use ADE for other eBook suppliers and do not have any issue - any ideas? I am pretty sure it has something to so with the file but not 100% sure. Regards Lisa

Hi, trying to authorise digital editions on my iPad but unable to. Any help would be greatly appreciated.  Thanks,

Hello,I want to delete old books in digital edition version 4.5.9.184862 finally., but the keep showing up.I delete inactiv books, and the are gone for the the momentarly session. I close DE. But as soon as i download a new book oder just open DE they show up again.thanks for helping me.chris

    Adobe Digital Editions (4.0.2) und tolino vision 2 haben die gleiche ID. trotzdem erscheint, wenn man am Computer(imac, os 10.10.2) ein entliehenes Buch öffnen will diese meldung: E_ACT_NOT_READY . die buchdatei läßt sich nur auf dem e-book reader öffnen. wie kann man das ändern?

I have a big problem with my e books .as i updated my Mac book with the new IOS version,i noticed that all the books was gone and the Adobe Digital Edition was empty.i deleted the program as well the Documents which i had in Mac and i re installed again every thing.but i can not still download the e books in Adobe Digital edition with my Adobe ID.i receive a failure about licenses problem!what should i do? Fehler beim Abrufen der Lizenz. Lizenzserver-Kommunikationsfehler:E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER 

Good day to all,is there a way to return a borrowed book from my android device (phone)?I can not seem to find a way to do so. By keeping pressed on the book only gives me 2 options: 1) deleting, 2) making it a favourite.Thank you for your time. 

When I tried to authorize my Kobo ereader (which I have used many times before) from my desktop computer (Windows), I got the error message E ACT TOO MANY AUTHORIZATIONS. (I have ADE on two computers and two Kobos, within the limit.) The solution, according to an Adobe web page describing exactly this problem, is to ask Adobe to reset my authorizations. I asked yesterday; today they informed me that my account is "good to go" and I must "reauthorize the account." I erased authorization and then authorized. Same outcome. Erased, then closed and opened ADE, and authorized. No good. Uninstalled and reinstalled ADE 4.511 twice. Got a new message: E STREAM ERROR. Uninstalled and reinstalled again, and now I am back to TOO MANY AUTHORIZATIONS. What is the solution?

Hello, I just downloaded adobe digital edition and I haven't even made single transfer. But I still get an error. Please Help. 

MY ADE is working fine. I have one E-ereader KOBO, is also also working fine, is autorised through ADE. Now if i try to authorize my new second KOBO E-reader , i get the following messageE-ADEPT_User_UNKNOW. The effect is that  I cannot read the english books i have in ADE on this second reader because of the DRM protection .I cab read them on my first reader and in ADE of course! Helpdesk ADOBE gave my all kind of suggetions , like re-autorise ADE. but that didn't work.

Have installed adobe digital editions and have been reading my e book with no problems but this morning l tried to click icon open and it won’t have tried re installing without success lm not very tech savvy and have no idea what to do now  

After trying to authorize a new device on Adobe Digital Editions, I received the following message: E_Act_Too_Many_Activation.Can reset my devices or add more authorization.Thank you.

During this COVID-19 crisis, I finally upgraded my desktop machine to Windows 10 (1903 Build 18362.720).  I downloaded the latest Adobe Digital Editions to read some ePUB books from my local library which like many uses an Overdrive server to deliver .ascm files for the book.  After 'browing' several ePUB books and downloading the associated .ascm files I tried to run the files to have ADE 'fulfill' the request.  Every single book threw the E_ADEPT_DOCUMENT_TOO_SHORT error. I had never seen this error before in my several years of  'borrowing' ePUB books from my local library so I went back to my old laptop which is still running Win 7 SP2.  Did a 'return' on the books I had 'borrowed' and rechecked them out with new .ascm file downloaded to the laptop.  I then updated the laptop to the same version of ADE (4.5.11) and ran those same .ascm book files.  All the books were 'Fulfilled' successfully by ADE and appeared in my default library view in ADE.Th

ADE on Microsoft PC surface Pro tablet windows 10 with only soft keyboards, reading book in PDF format. Navigation is by using PageUp and PageDown to change pages.  Soft keyboard has no such keys. Also. Adobe support webpage shows a horizontal scroll bar at the bottom of the page below the page numbers. There is no such scrollbar in my implementation. Version 4.5.10.186048. Any help would be most welcome

Hi. I have added a number of user created bookshelves (blue icons) to Digital Editions, but always the last bookshelf created is the last one in the bookshelf list.  I would like these bookshelves to be ordered alphabetically.  How can I do this?  I would be grateful for any answer.

I have a kobo Glo. I have downloaded ade 4.5. My computer is authorized. ADE is not detecting my kobo ereader. I have tried the basic reset that kobo suggested and that has not worked. Any ideas? I ma using Windows 10. I previously had a sony reader and did not have this issue.Thanks

I know there has been a fair amount of kickback regarding ADE and Windows 10.  In my case I have verified over and over that ADE 4.5.11 running on Win 10 1903 Build 18362.720 will NOT pull ePUB books from my public library.  I consistently get the E_ADEPT_DOCUMENT_TOO_SHORT error message back from my local library server.  Now as a further test to try and isolate this critical fault , I loaded a fresh copy of ADE 4.5.11 on another machine, my laptop running Win 7 SP2.  Browsed to my local library ePUB download site and brought downloaded the same ePUB book .acsm file I tried on the Windows 10 machine.  Voila, the .acsm file loaded into ADE and was processed perfectly and the ebook was deposited into the default library 'My Digital Editions'.  Other older ePUB books are also readable in my Win 7 library through ADE without any problems.  So its definitely the Windows 10 OS environment that ADE is choking over.  I also tried on the same Win 10 inst

I am attempting to download books to my eReader via Adobe Digital Editions. I have done so before but has been a number of years. When I attempt to open the downloaded eBooks I get the message "Error getting License. License Server Communication Problem: E_ACT_NOT_READY". I've tried looking into this myself and the help centers suggest de-authorizing my ADE account and re-authorizing it. The problem is I do not remember the password to my adobe account and I no longer have access to the email that the account is registered to in order to reset/retrieve the password. I talked with someone at Adobe support who had me re-download and re-register. But upon opening the download it automatically opened to the original account and did not give me the option to utilize a new account.

Meu Adobe Digital Editions exibe a seguinte mensagem quando tento adicionar os meus arquivos ACSM, baixados do Google Play: "Erro ao obter a licença. Problema de comunicação com o Servidor de licença: E_GOOGLE_DEVICE_LIMIT_REACHED". Como resolver essa situação?

Even though Adobe digital editions arranges the font so I can read all the books text, the pages are cut so that half the illustration on a page may be cut off.  There seems to be no way to enlarge, decrease the size, or move around a page so that I can see the whole illustration.  Any help? Reading on a PC

I'm confused about how to use ADE. I want to be able to download an ebook, say from Gutenberg, or checkout or buy a DRM book, and-- 1. Have it available on more than one device.2. Have it available on more than one device without an Interent connection. I authorized one device, but when I tried to authorize a 2nd device, I got an error message that one device had already been authorized with the Adobe ID.  Confused!