Digital Editions

Hi ThereI have a textbook I bought and it uses the acsm file extension. For some reason ADE does not want to open the book. I have tried uninstalling and removing all recovery files associated with my previous ADE version. re-installed it, re-download the book and I still get an error cannot connect to server. Please can I get some assistance.Kind Regards

every other page appears to be blank. i have downloaded an ebook onto adobe digital additions and i can not see the content on every other page. when i highlight the non-existent content there appears to be textboxes but no words. i have an exam on tuesday and this is the textbook i need to study. please help asap

I'm trying to access one of my google books via Adobe Digital Editions but I keep getting the error message E_GOOGLE_DEVICE_LIMIT_REACHED. Is there any way to fix this?

My ADE scrolls only in slow motion, so it's almost impossible to read newspapers

How do I remove IE and make the default program Adobe Digital Editions? I have downloaded Adobe, signed in to Adobe and authorized Adobe to my computer however the e-book will not open because Adobe Digital Editions isn't the default app.Attempted to change IE but was directed to a store to pick another app.How can I make Adobe work?Thanks

The book appears black and warnings pop up and don't allow me to read on the kobo

Hi!My previous Adobe ID (which I've used to purchase a lot of ebooks) was an old university email that has now expired. I recently changed the email associated with my ID to my personal email. However, Adobe Digital Editions has not recognized this.I'm not sure how to proceed. When I try to deauthorize my account, it still shows the old email address, which I can no longer deauthorize, since there is no adobe id associated with it. Am I missing something? Shouldn't the change register automatically across all Adobe products and services? I've spent A LOT of money downloading ebooks on that account and would hate to lose access to them. I'd appreciate any help!

Ever since I installed the newest update a lot of the text from the Ebook just appears blank, Does anybody have any ideas or solution to this? thanks

Hello!Usually, I check out books from my public library and I can load them from my own library in Adobe Digital Editions onto my Kobo ereader without any problem. However, I've checked out two books today and when I try to do just that (whether by dragging the covers into the Kobo device or by right-clicking and choosing to send them to my Kobo), the screen freezes and forces me to exit! I've been trying (without success) for the past hours but nothing's working. The version is 4.5.7. I can't even read a book into Adobe Digital Editions for it freezes again and kicks me out. Please help me for I really want to read these books and don't wish to spend another three months waiting for them to become available again!Thank you very much! Best regards,Catherine

I am so tried of trying to get help with this problem. I have checked the forum and according to what I read, they say just get in touch with customer service and tell them to reset the ID. How on earth do you do that when there is no way to get in touch with them? I haven't seen where anyone has gotten help with this problem. I cannot open my 1400 books now on my new tablet with the ebook reader that I normally use because of "too many activations". As for getting help from Adobe, they are useless!! They won't help if the app is free. So what do you do? How can this be fixed? Any one have an answer to this?

When I want to update Adobe Digital Editions to 4.5.7.169634 new version, I can't complete setup process. At the norton security information window (I give screen capture of window), I can't choose agree or disagree button in this window. and I cant complete the the setup.How can I finish the setup ?Regards.

Hi!I have bpught a book at Adlibris and are getting this error License server communication problem: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USERI have changes password, reinstalld the adobe digital editions ID program nothing is working.What to do?Kind regardsJohanna

Dear support team,I have adobe digital edition 4.5 and I have PDF assigned to it. after oneweek my applications stop working and I can't start it. I try to reinstallapplication but it does not work.I wonder if you can help me with thisissue.Best Regards,Shahab Qiasvand

I stupidly updated my Digital Editions! I currently homeschool and am renting a textbook and I don't know what made me accept the upgrade. I am old enough to know better for sure. Anyway, the update went famously to my relief, but when I went to use the textbook again, the images are now nothing but static. I have attempted to reinstall the previous version download, but that failed. So I reinstalled the latest version and am back to square one. Can anyone give me step by step instructions on how to get my images? the textbook is about geography/history and I think the images are important to the text especially for young children. Any help is appreciated.

I've been using ADE successfully for years, downloading from my local library & other sites. Suddenly the screen is different; it no longer shows the bookshelves & the books I've downloaded. The "help person" at my local library could not solve the problem.

Sobald ich ein Dokument der Dateiendung "acsm" versuche zu öffnen, wird die Datei in Adobe Digital Editions(ADE) geladen und am Ende des Ladevorgangs stürtzt ADE ab. Ich vermute das hängt damit zusammen, dass die Datei temporär ist.Was kann man dagegen tun, bzw. woran liegt das ?Vielen Dank!

Hi to all Users of Adobe Digital Editions,I have recently moved my ADE Library from one computer (OS:Vista) to another (OS: Windows 7).  I transferred my library across to the Windows 7 computer and successfully registered it with Adobe AIR and the Adobe Digital Editions.  I can open the free content and one book I purchased.  However I am unable to open another purchased book (this cost me about $200 to purchase).  The library window shows the front cover but I cannot open it and is has "Missing"across the front cover.    Has anyone had this sort of problem and been able to solve it.I am very disappointed that there is no way to access help from Adobe unless I call them on an International number at Pacific Time.  I cannot see any facility to send an email question to them.  Any solutions for this? cheers,Tim

When I tried to download a book from my public library this morning to my Adobe Digital Edition program, another totally different program on my computer and the ebook downloaded into it but it's unreadable. I tried downloading an ebook which I downloaded from the same library two days ago and again it did not go into my Digital Edition but went to the other program. I've tried now several times and each time results in failure. Please help.

Iedere keer als ik Adobe Digital Editions open, staan daar (verlopen) boektitels die in de cloud zouden staan. Iedere keer verwijder ik ze, maar na elke keer komen ze weer terug. Het zijn boeken die ik van de bibliotheek heb geleend en later heb verwijderd. Hoe kan ik de titels definitief laten verdwijnen?

Can you change Adobe ID and still able to read the books with the new ID. Even thought they were activated with the old ID.

I'm unable to view my ebook after a system restore on my computer.  "This document is licensed to a different account" is the message I receive after signing in Digital Editions with my Adobe ID.  Help Please!  I want to dissociate my account, and reset the license to my adobe ID.

All of my notes and highlights in Adobe Digital Editions suddenly disappeared. How do I get them back? I tried C:\Users\<USERNAME>\Documents\My Digital Editions\Annotations\<BOOKNAME>.epub.annot but it does not work, maybe because the file is DRM protected. Help!

my kobo aura reader is not found in ade 3.0any help pse

HelloI can't access my books on my reader, "this document is protected by copyright" message comes every time.I can read them on my computer however.I already watched with Sony (reader) and the problem is not coming from them.It's been already 4 months that I'm asking for help. Can somebody, please, answer me?Thank you.

I guess I tell you here that I need to have my account reset and someone here will help me within 24 hours. Really why not let us do this in our account setting? This is a the worst experience with your product. Fix your customer service and just let us reset our product instead of making me wait 24 hours.