Digital Editions

Hi, I have an Id and doesn't work in digital I recive server error.What can I do?thx

I've downloaded books onto one computer and am trying to access them from another computer. I have activated both computers with the same ID, and also on my phone but can only see the books on the computer I originally downloaded onto. Is there a way to see the books on all devices?Thanks.

Hi,Please reset my activations.  All the computers I had previously registered with Adobe Digital Edition either are no longer in service or have been reinstalled.Going forward, what should I do before I reinstall a computer or device so that it is automatically removed from your activation record?Thanks.Hering Chenghering.cheng@computer.org

I am trying to reset my activation count.  I have tried contacting Adobe support and they were not helpful.  How do I open a ticket or reset my activation count?

Our University has been publishing our digital content in EPUB format. Adobe Digital Edition (ADE) is the preferred reader.Recently, some of our users faced issues with EPUB embedded video not playing as well as the page content gets truncated.One of the video we captured from the user - http://www.screencast.com/t/AvsnBPTSjr8The strange thing is, we are unable to replicate the issues on other computers despite having the same ADE 4.5 version as well as Windows OS version (reflected in the screencast link above).The same EPUB file is tested - https://s3-ap-southeast-1.amazonaws.com/unisim.mm/2017+Jan+Pilot+Trial/BME211_J1_5_2_V2_0.epubHope someone can help me on this issue.

I have tried downloading ebooks from the library to ADE and they seem to work then when I transfer to my kobo and try to open it i get this error "this document is protected by adobe digital rights management and is not currently authorized for use with you adobe ID. please sign in with the authorized adobe ID and try again" I am signed in with my ID and was able to download it an open it in ADE. This has happened with every ebook lately

System asks to authorize for vendor however it only has default Adobe in dropdown box, the arrow in box doesnt work. so only Adobe can be visible. User and password for either Adobe or Google bring up unauthorized message. This worked 3 days ago I transferred 2 books, went to transfer 2 more and get this issue

I  can't transfer an e book to ADE.  I get an error message "error check activation".   First time I have had this problem in years.  The folks in the help chat are of no help.  It would be a lot easier to speak to someone directly. 

I am trying to put loaned books onto my Kobo Ereader thru ADE... getting this message...IO Error on Network Request.Please check your network connection and try again.Network Path:https://acs.cdn.overdrive.com/ACSStore1/0111-1/88C/E50/4C/{88CE504C-E3CC-4881-8A68-9955EF1BCD24}Fmt410.epubEvent Detail:Error #2038--- end ---appreciate assistance on how to fix this issue...  have tried a few different books all with the same issue.Thank you

If any version of ADE over 3.0 is giving you fits you need to go back to 3.0As per AdobeDownload ADE 3.0 from the following URL -  http://www.adobe.com/support/digitaleditions/downloads.html Install ADE 3.0 on your computer.Connect the KOBO reader in ADE 3.0Activate KOBO using ADE 3.0Now you can transfer and reader books

I am trying to read an ebookI am using a Samsung Tablet SM-T110 running Android 4.2.2 jelly beanWhen I attempt to download ADE I get the following messageyour device is not compatible with this versionIs there a solution

Got thru the autorization process and it seems to be right. But every time I download a file from the library it has errors. I transfer it to my Kobo and it says I am not authorized. Have cancelled the authorization and redone, everything seems to be sucessful but still nothing.The file is on my computer but nothing but error messages when I try to open it.Cannot close ADE without if crashing.Refuses to delete files from the library so the same titles are stacking up over and over.Because it sees errors I cannot return them so I cannot read them and because I have them checked out neither can anyone else because of poorly done software.Troubleshooting on the Adobe site is a joke, I can understand not much support for free software but an occasional visit to a forum by an Adobe employee, REALLY!!!!!Overdrive as far as I can tell will not share with my Kobo so no help there.Little lost here

Não consigo abrir um epub comprado em uma livraria. Pois quando digito meu ID Adobe e senha, o adobe digital editions não consegue acessar o servidor de autenticação. Já tentei todas as orientações do site de vocês: https://helpx.adobe.com/br/digital-editions/kb/error-drm-error-activate-access.htmlNecessito de ajuda. Não sei mais o que fazer.Seguem minhas informações:Descrição do problema: O digital editions não conseguiu se conectar ao servidor de ativação. Certifique-se de que está conetado à internet.Sistema operacional e versão: Windows vista home basic edition. Service pack 2. Sistema operacional de 32 bits.Navegador e versão: Chrome Versão 42.0.2311.135 mTipo de CPU: Intel Core Duo CPU T6570Conexão de rede: ADSLO software usado para baixar o eBook: Adobe Digital Editions 4.0.3.114137Nível de permissão de usuário: administradorTipo de conteúdo: livro texto digital (ebook com DRM)

hiI have a problem with my books from google play store.I have two days trying to transfer from my pc to my reader. I have a mibuk insire....first i did was download a epub with mc and something more from google play store and then instale ade (adobe digital editions) and create a adobe acount and authorizade my computer. then i authorizade my reader, but when i tryed to transfer i had the mesage that was not allowed to do it.Today i talk with google play support and find out that i must use the same mail in both accounts, and these was different, so that could be the reason. So I created a new adobe identity with the same mail, but it didnt work.after i erazer computer, and now im trying to authoriza again my computer and i have all the time the error: E_AUTH_NOT_READY.Can someone help me???kind regardsBenny Fogelberg

Hi,everytime I try to copy a ebook (*.epub) to my PocketBook Touch Lux 2 the programms stopps in the copying-screen. The progress bar is still moving but nothing is happening (longest I waited was 30min). The cancel (German: "Abbrechen") button is not working and I have to exit ADE with the task manager.The same problme occures with the PocketBoot Touch and the Touch Lux 3.ADE Version: 4.5.2.151207

Hello,How can I know with which user I oppened the file the first time?I think (I don't remember) I firstly opened the file without a user account but I formatted the computer and now I can't open the resultant .pdf neither the .acsm file.Please help me to solve it or at least to check the user I used the first time.Thank you.

this came up when I downloaded my books E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER

I am trying to download an ebook from a library (which uses Overdrive.)  I keep getting this error:  Error! Check Activation.  I can download a book from Adobe's sample ebook library, just not from my library.  Any ideas?

I have downloaded a book from the library but, it will not download from Adobe Digital Editions to my Kobo reader because the DRM license has expired. How do I renew this license?

Trying to download a book from the library and Error:Check Activiation keeps popping up?

I am trying to download a book (acsm file) from NetGalley into Adobe Digital Editions and I continue to get : "Error getting license. License Server Communication Problem  E_AUTH_BAD_DEVICE_KEY  or PKCS12" I updated ADE to 4.5 and I've restarted my computer ( HP with Windows 10) but I still cannot get my two most recent books to download.The file downloads with no problems onto my Sony  laptop.

I buy some ebooks from Google Play and some from Kobo. They come as acsm files. My pc currently is set to open acsm files with Adobe Digital Editions, but it won't work with the books I bought from Kobo. Kobo Desktop opens those, but only if I manually choose this app with the "Open With" function. I can set the pc to Always open acsm files with Kobo Desktop, but then it won't open books bought elsewhere.1) why are these ebook acsm files only usable with specific apps2) Since I can't remember where I bought which book, is there a way to assign Kobo acsm files with Kobo Desktop and Google Play acsm files with Digital Editions?tia, Scott

Hello,Until recently I was able to download ebooks from the public library and open in digital editions.  Recently changes were made through the library's overdrive system and I could no longer open books in digital editions.  I was advised to update digital editions and de-authorize the old digital editions.  BUT my old adobe account is attached to an email account I can no longer access.  And I do not have the password for the  old adobe account which would allow me to de-authorize it.  I opened a new adobe account but this did not resolve the issue. 

I downloaded the Digital Editions apps to my iPhone and computer but I only see the books that I downloaded (from the sample eBook library) on my iPhone, not on my computer. Thus it seems that the app on my computer is not associated with my account, but I don't see a place to put in my account number. What to do?

I wanted to borrow a book form my local library. I got ADE (Adobe Digital Editions)  and logged into my Adobe ID and it accepted it and said that I can now download and switch what device it is on (I own a Kobo Aura) but when I tried to drag it to my kobo onscreen this message popped up:Errors Were DetectedThe following items could not be copied to your device.Number the Stars.epub CE_COPY_NOT_ALLOWED - No permission to copy the book. But earlier it said I could and I was still singed in. What happened? I want to be able to use this Kobo with library book but at the moment there is a problem. Please help