Digital Editions

(I am a librarian attempting to help a patron.)ADE currently lists an Adobe account as having authorized ADE but provides an error message when attempting to load a file into ADE. When attempting to erase the authorization the password is not recognized and directs me to the Adobe website.When on the Adobe website I cannot log into the account as no account exists with that e-mail. But when I try to create an account with that e-mail it says an account already exists with that e-mail.At this point I cannot use ADE, re-authorize it, log in to the account, or create such an account, and do not know how to proceed.

Hi! I've just recently started using Adobe Digital Editions on my Macbook Air, and the installation has worked fine, I have the latest edition as well. I could also download the e-book I bought and read it, highlight, etc, without any problems. However, I had to force quit the program due to it being unresponsive, and when I started it again the book had completely disappeared from my library (it was the first time I quit the app on my computer). And ever since then, every time I close the app after reading the book and then open it up again, the book has disappeared. This is highly annoying, and prevents me from saving my work in the form of bookmarks, etc. What can I do to prevent this?! I have tried signing in and out, deleting and reinstalling, etc. But nothing has worked. Does anyone have any ideas? 

Hello, I have a book that reads fine on the build-in monitor of my M1 MAC (running latest Ventura release).However, if I want to read on my external 4K monitor, I can only see part of the pages and cannot scroll to read the remaining text of the pages. I tried several settings, including changing resolution (3840x2160, 2560x1440 or 1920x1080) and also tried changing text size etc. This is very annoying, as I now cannot use the large monitor for reading books. 

Bonjour,J'ai téléchargé via le site web kobo le lien "URLLink.acsm". Avec le logiciel en version 4.5.7, j'ai glissé le lien et le téléchargement est parti. Mais cela n'a pas du bien se passer. Pas de message d'erreur, mais quand j'essaye de l'ouvrir, le logiciel se plante (ne répond plus).J'ai tout essayé : suppression du livre, rechargement du livre, désinstallation du logiciel avec arrêt du PC, suppression du répertoire My Digital Editions.Rien y fait le livre est toujours là, je peux lire les infos sur l'élément, etc, mais dès que je le lis, le logiciel se plante.Il faut surement supprimer des fichiers systèmes mais lesquelles?Dans l'attente,Merci

Bonjour, J'ai une liseuse Kobo Aura H2O avec laquelle j'ai lu quelques livres empuntés d'une biliothèque publique avec le logiciel Adobe Digital Edition 4.5.11. Depuis ce jour, à chaque fois que j'essaie d'ouvrir le nouveau livre que j'ai emprunté, il apparaissait le message d'erreur : « Votre liseuse n'est pas autorisée à ouvrir ce livre. Ce livre est protégé par Adobe Digital Rights Management. Ayant bloqué l'accès à votre liseuse, vous devez renouveler l'accès au livre et l'importer à nouveau en utilisant Adobe Digital Editions (ADE).» J'ai alors tenté de désactiver et de réactiver ma liseuse. À présent, j'ai le message suivant: « Votre liseuse n'est pas autorisée à ouvrir ce livre. Ce livre est protégé par Adobe Digital Rights Management. Ayant désautorisé votre liseuse précédemment, vous devez le réimporter en utilisant Adobe Digital Editions (ADE).» J'ai essaie d'autoriser à nouveau l'ordinateur et la liseuse, j'ai essayé d'emprunter à nouveau le livre, j'ai r

Hi, I am getting the following error message "error getting license. license server communication problem: e_google_device_limit_reached" when I try to convert ASCM to EPUB. Support won't help me because I am not a subscriber. Suggested I post here. I don't know why this is happening and can't find any helpful information on how to rectify this. Thanks

Hola. Mi pc no reconoce mi ebook Tagus Gaia, hace tiempo que no lo conecto ya que leía los libros que tengo. Quiero añadir más libros y no sé cómo hacer para que en pc lo reconozca , que puedo hacer?! 

How to reset old authorizations on Adobe Digital Editions?Can't sign in to Adobe Digital Editions on PC.The limit of the number of machines has been reached.The old computers of those who quit are formatted and it is not possible to exit the Adobe authorization (Adobe Digital Editions on PC).It is not possible to reset authorizations through Adobe tools. I found such an item when changing the password and it does not work for Adobe Digital Editions.

HelloI have the following problem: When I open a book, I cannot turn the pages. I then have to go to the next page, close the programme and open it again so that it displays the page.I have already uninstalled and reinstalled the programme and re-downloaded the books.I am glad for any help!

Why can't I open my downloaded ebook in Digital Edition nor can I get any help with this problem?  

I have been trying on and off for an hour to download Adobe Digital Editions to open a .ascm file that I need to access for mhy job, but it send me to a page in India and then says I can't down load it and then to a page where there is only an app for IOS. Is there no desktop version? This is very frustrating!   

could you please help me? the books are visible in the library and they open up correctly. It seems impossible to upload them in the Kobo reader.Thank you so much for your helpGiada

Hi! I downloaded a book for Adobe digital editions and by mistake opened it on another device, which for not authorised to adobe id, but instead to the exact computer. Can I undo this action? To athorize later in another machine? 

Is het mogelijk om de naam van een boek te wijzigen? Ik heb bijvoorbeelde een boek die als naam een getal heeft, maar ik wil deze wijzigen naar de naam van het boek.

After I fill in my AdobeID and password I receive: "Connection Error. Digital Editions could not connect to the activation server. Please make sure you are connected to the Internet. To retry click Try Again button". Of course I am connected to the internet, my Adobe ID and password are correct. I am using Windows Vista, tried on Mozilla and Chrome browsers. Is there any way to autorize my laptop?

Salve, io ho acquistato un libro che era installato su un altro pc. Ora cambiando il pc, mi dice che ovviamente deve essere autorizzato. _Ho autorizzato il pc e mi appare : QUESTO LIBRO NON E' ASSOCIATO A QUESTO ACCOUNT: ma non è così !! Lo devo ricomprare??

Hi,I have had some problems lately reading books from my local library using my eReader and Digital Editions 4.0.I have Windows 7 SP1, and version 4.0 is the only one that seems to work on my system.Anyways, I deactivated ADE from my computer, and re-activated it. I AM ABLE to activate ADE on my computer.When I try to activate my eReader to use that same licencde for Rights Management,I get this message:Limit of Number of Machines Allowed per ID Reachedcode: E_ACT_TOO_MANY_ACTIVATIONS http://deactivate.adobe.com/adept/Activate10000:570:10000 urn:uuid:6d31a3bb-97ce-4e7d-87f8-5d16cd94c8f6 From what I can tell, I will have to get the number of devices reset, so I can try to re-activate it again. I do not know who can, or how this is to be done.I contaced Adobe Technical Support, and I was refered to this forum.Sincerely,Ken Martin

Bonjour,Je possède une liseuse Kobo Aura. Je parviens à télécharger mon livre emprunté à la bibliothèque numérique, à le lire sur mon ordinateur via ADE, et à le transférer sur ma liseuse. Mais lorsque je déconnecte ma liseuse et que j'essaie d'ouvrir le livre, j'ai un message stipulant ". Ce livre est protégé par Adobe DRM. Vous devez confirmer l'accès à votre liseuse avec Adobe ID en utilisant ADE".- j'ai téléchargé ADE (version 4.5, puis version 4.0, et version 3.0) et recréé un ID, mon ordinateur et ma liseuse sont autorisés (j'ai suivi correctement la procédure) - je ne rencontre ce problème que depuis un mois- je ne parviens plus à transférer aucun livreA force de signaler ce problème un peu partout, j'ai appris aujourd'hui qu'il pourrait être la conséquence de mises à jour Adobe. Mais malgré les mises à jour, le problème persiste. Quelle est la solution?

I have an activated Adobe ID on my PocketBook, but I can't run ASCM files. It keeps telling that I have to activate my Adobe ID. What's wrong with it?

Using Windows 7: ADE opens its window and then shows "A.D.E. has stopped working" and closes the window. Problem Event Name CLR20r3 is given as the cause. Please help.

Ho acquistato un e-book e l'ho scaricato su Adobe Digital Editions, regolarmente installato nel mio pc. Sia il programma sia il mio Kobo ereader sono autorizzati con il mio ID Adobe. Ma quando scarico il libro sull'ereader e tento di aprirlo mi compare il messaggio:"Attenzione! Questo documento non può essere aperto. Il documento è protetto da Adobe Digital Editions (DRM) e non può essere utilizzato con l'ID Adobe corrente. Accedi con l'ID Adobe autorizzata e riprova". Ho riprovato più volte ma il risultato è lo stesso. Cosa posso fare? PS sul Kobo il libro compare con la copertina tutta nera, ma nei dettagli posso leggere Autore, Titolo e dimensioni, quindi il download è avvenuto!

Purchased ebook from cph.org  Downloaded Adobe Digital Editions   Can't get my book from internet cph site to computer Adobe Digital Editions library     error box states: Unable to download   Error getting license. License Server Communication Problem: E_ADEPT_REQUEST_EXPIRED    tried unauthorize and re-authorizing     time zone and date correct    now what?

I first got Adobe Digital Editions when I bought a book off of Books-a-million and needed it to read the file. It worked fine then. But recently, I wanted to re-read the book, I opened Adobe Digital Editions and it froze, giving me the classic Program not Responding message. I updated the program. I authorized my computer again. I removed the book from the library and brought it back in. It still won't open. I've tried with another ACSM file and it still freezes. I just end up closing it and opening it again and it still won't open. I don't remember if I downloaded the book and program when I had Windows 10 or not. But the second ACSM file I downloaded a week ago still doesn't work. No matter what Adobe Digital Editions still freezes. I've gotten it to open plain EPUB files, but it won't open any ACSM files. Is anyone else having this problem? If so, can you give me a hand so I can fix it? It would be greatly appreciated.

I installed Adobe Digital Editions on my iPad Pro (iPad OS 16.4.1). Then, I installed ADE on my Macbook Air (M1, MacOS 13.1). On my Macbook ADE, I cannot find the Ebook that I have on my iPad ADE. How can I synch them? I was instructed to try the following steps to synch my two devices. But, my issue is that my Ebook only appears on my iPad ADE.  On your Macbook, open ADE and right click on the book in question. Select "Show In Finder," and take note of the location, or keep the window open.Connect your iOS device to iTunes.Once in iTunes, go to your connected iOS device (from step 2) and select "File Sharing," which should be on the left side of the window.Scroll to and select ADE (assuming that you have it downloaded to your iOS device).Either select "add" or drag the file into the window and sync the device.Your book in question should automatically show up on your iOS device.

Hi, I'd like to print bookmarks and notes from my version (Italian 4.5.11.187303). Other post suggest to look for .annot files but I can't find any: other suggestions?