Digital Editions

Hey! Please can someone help me with something that is currently driving me nuts.  Every time I download to Digital Editions, the file will not go onto my current phone but will go onto my old iphone which I need to get rid of.  I subsequently have a load of files that I cannot afford to lose, stuck on my old phone.  Equally I have a file on my current phone that I cannot re-download - there should not be two accounts as I have only registered my one email address but there seems to be some kind of divide - is there a way of safely merging the files so that I don't lose any and can use my current phone going forward? Thanks so much in advance

bonjour je n'arrive pas à autoriser mon PC on m'indique que ce compte est déjà autorisé sur un autre appareil or cela fait suite à réinitialisation Windows en vousremerciant

My app stopped working mid-November; I got an error message "Check Activation", so E-Books wouldn't download from BorrowBox.With Adobe Support I have found a solution - it's about having correctly recognised authorisation: Uninstall the faulty ADE 4.5.11From Adobe's website re-install ADE 4.5.11 (I use the Windows edition)Open the ADE, go to Help, and select Erase Authorization. Follow the steps.4 Go back to Help, select Authorize the Computer and follow the steps outlined (they are very clear - you need a user name (your own, [the administrator] email address, and to create a password).Go to Help, and select Authorization Information. Your details (user name and Adobe vendor ID) should be clearly visible (and ticked as 'Default)Close the ADE. Go to BorrowBox and test out a download. It should work, and then you can transfer the Ebook to Kobo.Note: I tried this sequence several times before it magically worked - persist. It took me over 12 hours of Live Chat with a numbe

My app stopped working mid-November; I got an error message "Check Activation", so E-Books wouldn't download from BorrowBox.With Adobe Support I have found a solution - it's about having correctly recognised authorisation: Uninstall the faulty ADE 4.5.11From Adobe's website re-install ADE 4.5.11 (I use the Windows edition)Open the ADE, go to Help, and select Erase Authorization. Follow the steps.4 Go back to Help, select Authorize the Computer and follow the steps outlined (they are very clear - you need a user name (your own, [the administrator] email address, and to create a password).Go to Help, and select Authorization Information. Your details (user name and Adobe vendor ID) should be clearly visible (and ticked as 'Default)Close the ADE. Go to BorrowBox and test out a download. It should work, and then you can transfer the Ebook to Kobo.Note: I tried this sequence several times before it magically worked - persist. It took me over 12 hours of Live Chat with a numbe

I have an adobe account and then I installed the app to my computer. In some reason I cannot authorize my account. I tried changing the vendor from Adobe to Google but still nothing. It gives this error message:  What might be the problem and how to resolve it?

I have been using this for several years. All of a sudden I can no longer download my purchsed books to Adobe Digital Editions. It says ther is an activation error. I have tried to deauthorise but it will not accept my email and password to do so! I am very confused! 

Hi all,I have downloaded ADE and I have made the registration. But when I try to connect with the verified email and password the attached error message appears. I really don't know what to do.Can someone help me? Official support?Thanks in advance.Regards  

I can no longer read my eBook and I get errors when trying to reauthorize my computer. I need help. Normally I just double click on the book and it pops up.  Now I am getting the following:On the next screen, when I enter in my adobe ID and password, I get an error:However, this is ABSOLUTELY my adobe ID and password.  I just double checked and was able to log into Adobe.com with it.  I tried to select a different vendor, but it won't let me.  So then I canceled the whole process and tried going about it a different way. I went to the "Help" screen and selected "Authorize Computer..."  Which pulled up this:This was a weird message to see, becasue I was pretty sure that this computer was already authorized.  I decided to continue anyway which took me to the next screen where it once again asked for adobe ID and password.  When I clicked "Authorize", I got the following:What does that mean and how do I fix it?  I tried going through Adobe

Digital Editions will not let me use my account details to authorize. I have uninstalled and reinstalled already. My login details are correct because I can log into adobe on a broswer just fine. There is no option to Erase authorisation either and my internet connection is working perfectly well. I have also restarted my computer which made no difference. Unfortunately when I called for support the person who answered the call hung up. If someone can get back to me that would be helpful 

Unable to download library books to Windows 10, Windows 11 and Android devices using A.D.E. vs 4.5.11.1873.03 and even downloaded A.D.E. vs 3.0 but keep getting message: "Unable to Download, Error Getting License, License Server Communication Problem, E_LIC_LICENSE_GIGN_ERROR" Tried uninstalling, reinstalling de-authorising, re-authorising rebooting systems etc... Tried every which way for 4 days not able to download. Tried this morning to download and low and behold it worked the book is now on my ereader NO ERROR MESSAGES. Why can't Adobe put a message out saying they are having a problem and to try again later like other Companies?????????       

My app stopped working mid-November; I got an error message "Check Activation", so E-Books wouldn't download from BorrowBox.With Adobe Support I have found a solution - it's about having correctly recognised authorisation: Uninstall the faulty ADE 4.5.11From Adobe's website re-install ADE 4.5.11 (I use the Windows edition)Open the ADE, go to Help, and select Erase Authorization. Follow the steps.4 Go back to Help, select Authorize the Computer and follow the steps outlined (they are very clear - you need a user name (your own, [the administrator] email address, and to create a password).Go to Help, and select Authorization Information. Your details (user name and Adobe vendor ID) should be clearly visible (and ticked as 'Default)Close the ADE. Go to BorrowBox and test out a download. It should work, and then you can transfer the Ebook to Kobo.Note: I tried this sequence several times before it magically worked - persist. It took me over 12 hours of Live Chat with a number of

Is there an ETA on a planned patch or new release version to resolve the exposed vulnerability for DE 4.5.11?  https://web.nvd.nist.gov/view/vuln/detail?vulnId=CVE-2020-3798

Hi, I am getting the license error in Adobe Digital Editions, I have followed all of the community advice deauthorising, reauthorising and even tried a system restore. This error has only started in the last week and am bamboozled how to fix it 

Hi people, Anyone with the same problem of ADE not fulfilling acsm on Windows 11?Error Code: E_LIC_LICENSE_SIGN_ERROR I tried in 4 different laptops and the problem percists. I think the windows version is the common between the laptops.  Any ideas?

I de-autorized my computer and re-authorized it. Now I can't open any of my ebooks regardless of whether they had drm or not. I had previosely had my computer running without a authorization.  Can anyone help me?

I get books from my local library via acsm files and this has been working fine for years.  For the past week I've been getting the following error: Unable to downloadError getting License. License Server Communication Problem:E_LIC_LICENSE_SIGN_ERROR I have de-authorised and re-authorsised ADE several times, uninstalled and reinstalled several times, including deleting all directories in my profile and the Adept key in the registry.  Nothing is working.  I've been re-downloading the acsm files each day as I realise that they expire. I'm using ADE 4.5.11.187303 on Windows 11. Any other ideas? 

Using Windows 11 / I have been using ADE with mo problems until today cannot downl;oad library book. Tried deauthorising and then reinstalling still no joy Tried follwing instruction to delete adapt key file still no joy/ Cav anyone help please? Thanks

Hello.I bought some books on Google play.However, I can not load the book by using the Adobe Digital Editions. Adobe Digital Editions shows some error messages. E_GOOGLE_DEVICE_LIMIT_REACHEDE_ADEPT_NO_FULFILLMENT_RESULT I talked with the online staffs and they all ran away rudely. They can not solve my problems.

HalloMeine geladenen Bücher sind fehlerhaft. Einige Seiten sind zwar gut, einige aber leer und einige nicht lesbar. Was kann ich tun?

Bonjour !Je rencontre un souci dans l'ouverture d'un livre sur ma liseuse. Un message s'affiche sur lequel est indiqué : "Ce livre est protégé par Adobe Digital Rights Management (DRM). Vous devez autoriser votre liseuse à nouveau avec votre Adobe ID en utilisant Adobe Digital Editions (ADE). Pour en savoir plus, consulter help.kobo.com".Il m'a bien vite semblé que le problème ne venait pas de ma liseuse mais de l'autorisation sur mon ordinateur, car pour pouvoir autoriser le livre, il faut utiliser une Adobe ID qui ne correspond pas à celle que j'utilise actuellement, et pour cause, la première fois que j'ai ouvert le livre (et cela fonctionnait), c'était sans Adobe ID. Le message apparaissant lorsque j'essaie d'autoriser le livre avec mon Adobe ID est : "le compte fournisseur spécifié n'est pas associé à l'élément que vous essayez d'ouvrir. Veuillez réessayer".Je me demande donc ce qu'il faut que je fasse pour re-obtenir un livre qui n'a pas été ouvert une première fois sans Adobe ID

Le produit est installer sur un Mac, lorsque je veut lire un livre, une fenêtre s'ouvre " Autorisation nécessaire, cet ordinateur n'est pas autorisé à ouvrir le livre car cet élément requiert une autorisation avec un ID de fournisseur" Lorsque je rentrer mes ID j'ai un message d'erreur : "Le compte fournisseur spécifié n'est pas associé à l'élément que vous essayer d'ouvrir. Veuillez réessayer. Pouvez-vous m'aider ? Je ne possède q'un compte... Comment faire pour lire les livres ? Depuis quelques jours je possède un nouveau Mac, Est-il possible de lire les livres sur les deux ordinateurs ? comment ?

Good Evening.I have one account where i have buyed 1 Book (account EMAIL1)i have another account (account EMAIL2) where i have buyed other 3-4 books (i forgot i have already buyed the book on another account) how i merge both account in one ? actually i use one account on PC and other on IPAD ... but i fell bad to see some book on one device and some in another.. thanks in advance

Hello. I bought some books on Google play. However, I can not load the book by using the Adobe Digital Editions. Adobe Digital Editions shows some error messages. E_GOOGLE_DEVICE_LIMIT_REACHEDE_ADEPT_NO_FULFILLMENT_RESULT I talked with the online staffs and they all run away rudely. They can not solve my problems. 

Hi, I have textbooks and exam kits on Adobe Digital Editions. Anyone know when the bug on iPadversion will be corrected, there is blank pages and the text fads or is not visible on a page. I especially need my textbooks on my iPad to work. I upgraded to iOS 16 and have re-installed the app. But still the same thing.

I am getting the following message when I download my e book from borrowboxError getting License. License Server Communication Problem: E_LICENSE_SIGN_ERRORIt has alll been working fine until today and this message doesn't seem to be mentioned anywhere.Help please.Thank you!