Digital Editions

I had to reinstall Digital editions on a new computer. Unfortunately, I don't know what my Adobe ID and I can't find it in my online profile at Adobe. So where and how do I find it and where is it?Thanks! xavier

I have just bought a new Windows 11 machine. As I think is normal for security reasons, the adminstrator account is disabled. But when I try to instal Adobe Digital Editions, it refuses to do so under my personal machine account as I do not have the permissions necessary. However I can't run as administrator because the account is disabled. Anyone else have this problem or any solutions?Brian

Hello How would we solve this problem where we bought a book from Swedish adlibris bookstore, and Adobe Digital Editions is giving me E_LIC_LICENSE_SIGN_ERROR as result.Been looking at the other posts with this problem and it does not work with re authorizing or reinstalling the application.  

I have a Sony PRS-T1 e-reader with Adobe Reader software installed. It is authorized to read DRM content. Using my PC, I download an e-book from library/Freading. The PC version of Digital Editions is able to open the book fine. However, Digital Editions on PC does not recognize the e-reader. As such, I decided to try transferring the epub file (located under Documents/My Digital Editions) to the e-reader manually. However, while I can see the book, attempting to open it generates this error.I am not sure if this question would be better directed to a Sony forum or not, but I would really appreciate any pointers on the matter. For example, would a compatibility issue between the version of Digital Editions on my PC (4.5) and the presumably significantly older one on the e-reader cause this? Are there any other files aside from the e-pub itself that the device might need to ensure that i have permission to read the book?I am not really familiar with DRM technology, so I would really app

Hello, I had gotten an e-book from a public library and i had downloaded it into adobe digital editions. When trying to open the ebook in adobe digital editions, i get an error message that says "Unable to open the ebook title. Errors were encoutered in this item file". I have removed and reinstalled adobe digital editions and also tried another ebook and same error. 

Hallo, ich möchte einen weiteren PC für Adobe Digital Editions autoriesieren. Auf einem PC und dem Smartphone hat das funktioniert. Leider weiß ich die ID nicht mehr.

Hallo, ich möchte einen weiteren pc autorisieren, habe aber meine id-nr nicht mehr.

Hey! Please can someone help me with something that is currently driving me nuts.  Every time I download to Digital Editions, the file will not go onto my current phone but will go onto my old iphone which I need to get rid of.  I subsequently have a load of files that I cannot afford to lose, stuck on my old phone.  Equally I have a file on my current phone that I cannot re-download - there should not be two accounts as I have only registered my one email address but there seems to be some kind of divide - is there a way of safely merging the files so that I don't lose any and can use my current phone going forward? Thanks so much in advance

bonjour je n'arrive pas à autoriser mon PC on m'indique que ce compte est déjà autorisé sur un autre appareil or cela fait suite à réinitialisation Windows en vousremerciant

My app stopped working mid-November; I got an error message "Check Activation", so E-Books wouldn't download from BorrowBox.With Adobe Support I have found a solution - it's about having correctly recognised authorisation: Uninstall the faulty ADE 4.5.11From Adobe's website re-install ADE 4.5.11 (I use the Windows edition)Open the ADE, go to Help, and select Erase Authorization. Follow the steps.4 Go back to Help, select Authorize the Computer and follow the steps outlined (they are very clear - you need a user name (your own, [the administrator] email address, and to create a password).Go to Help, and select Authorization Information. Your details (user name and Adobe vendor ID) should be clearly visible (and ticked as 'Default)Close the ADE. Go to BorrowBox and test out a download. It should work, and then you can transfer the Ebook to Kobo.Note: I tried this sequence several times before it magically worked - persist. It took me over 12 hours of Live Chat with a numbe

My app stopped working mid-November; I got an error message "Check Activation", so E-Books wouldn't download from BorrowBox.With Adobe Support I have found a solution - it's about having correctly recognised authorisation: Uninstall the faulty ADE 4.5.11From Adobe's website re-install ADE 4.5.11 (I use the Windows edition)Open the ADE, go to Help, and select Erase Authorization. Follow the steps.4 Go back to Help, select Authorize the Computer and follow the steps outlined (they are very clear - you need a user name (your own, [the administrator] email address, and to create a password).Go to Help, and select Authorization Information. Your details (user name and Adobe vendor ID) should be clearly visible (and ticked as 'Default)Close the ADE. Go to BorrowBox and test out a download. It should work, and then you can transfer the Ebook to Kobo.Note: I tried this sequence several times before it magically worked - persist. It took me over 12 hours of Live Chat with a numbe

I have an adobe account and then I installed the app to my computer. In some reason I cannot authorize my account. I tried changing the vendor from Adobe to Google but still nothing. It gives this error message:  What might be the problem and how to resolve it?

I have been using this for several years. All of a sudden I can no longer download my purchsed books to Adobe Digital Editions. It says ther is an activation error. I have tried to deauthorise but it will not accept my email and password to do so! I am very confused! 

Hi all,I have downloaded ADE and I have made the registration. But when I try to connect with the verified email and password the attached error message appears. I really don't know what to do.Can someone help me? Official support?Thanks in advance.Regards  

I can no longer read my eBook and I get errors when trying to reauthorize my computer. I need help. Normally I just double click on the book and it pops up.  Now I am getting the following:On the next screen, when I enter in my adobe ID and password, I get an error:However, this is ABSOLUTELY my adobe ID and password.  I just double checked and was able to log into Adobe.com with it.  I tried to select a different vendor, but it won't let me.  So then I canceled the whole process and tried going about it a different way. I went to the "Help" screen and selected "Authorize Computer..."  Which pulled up this:This was a weird message to see, becasue I was pretty sure that this computer was already authorized.  I decided to continue anyway which took me to the next screen where it once again asked for adobe ID and password.  When I clicked "Authorize", I got the following:What does that mean and how do I fix it?  I tried going through Adobe

Digital Editions will not let me use my account details to authorize. I have uninstalled and reinstalled already. My login details are correct because I can log into adobe on a broswer just fine. There is no option to Erase authorisation either and my internet connection is working perfectly well. I have also restarted my computer which made no difference. Unfortunately when I called for support the person who answered the call hung up. If someone can get back to me that would be helpful 

Unable to download library books to Windows 10, Windows 11 and Android devices using A.D.E. vs 4.5.11.1873.03 and even downloaded A.D.E. vs 3.0 but keep getting message: "Unable to Download, Error Getting License, License Server Communication Problem, E_LIC_LICENSE_GIGN_ERROR" Tried uninstalling, reinstalling de-authorising, re-authorising rebooting systems etc... Tried every which way for 4 days not able to download. Tried this morning to download and low and behold it worked the book is now on my ereader NO ERROR MESSAGES. Why can't Adobe put a message out saying they are having a problem and to try again later like other Companies?????????       

My app stopped working mid-November; I got an error message "Check Activation", so E-Books wouldn't download from BorrowBox.With Adobe Support I have found a solution - it's about having correctly recognised authorisation: Uninstall the faulty ADE 4.5.11From Adobe's website re-install ADE 4.5.11 (I use the Windows edition)Open the ADE, go to Help, and select Erase Authorization. Follow the steps.4 Go back to Help, select Authorize the Computer and follow the steps outlined (they are very clear - you need a user name (your own, [the administrator] email address, and to create a password).Go to Help, and select Authorization Information. Your details (user name and Adobe vendor ID) should be clearly visible (and ticked as 'Default)Close the ADE. Go to BorrowBox and test out a download. It should work, and then you can transfer the Ebook to Kobo.Note: I tried this sequence several times before it magically worked - persist. It took me over 12 hours of Live Chat with a number of

Is there an ETA on a planned patch or new release version to resolve the exposed vulnerability for DE 4.5.11?  https://web.nvd.nist.gov/view/vuln/detail?vulnId=CVE-2020-3798

Hi, I am getting the license error in Adobe Digital Editions, I have followed all of the community advice deauthorising, reauthorising and even tried a system restore. This error has only started in the last week and am bamboozled how to fix it 

Hi people, Anyone with the same problem of ADE not fulfilling acsm on Windows 11?Error Code: E_LIC_LICENSE_SIGN_ERROR I tried in 4 different laptops and the problem percists. I think the windows version is the common between the laptops.  Any ideas?

I de-autorized my computer and re-authorized it. Now I can't open any of my ebooks regardless of whether they had drm or not. I had previosely had my computer running without a authorization.  Can anyone help me?

I get books from my local library via acsm files and this has been working fine for years.  For the past week I've been getting the following error: Unable to downloadError getting License. License Server Communication Problem:E_LIC_LICENSE_SIGN_ERROR I have de-authorised and re-authorsised ADE several times, uninstalled and reinstalled several times, including deleting all directories in my profile and the Adept key in the registry.  Nothing is working.  I've been re-downloading the acsm files each day as I realise that they expire. I'm using ADE 4.5.11.187303 on Windows 11. Any other ideas? 

Using Windows 11 / I have been using ADE with mo problems until today cannot downl;oad library book. Tried deauthorising and then reinstalling still no joy Tried follwing instruction to delete adapt key file still no joy/ Cav anyone help please? Thanks

Hello.I bought some books on Google play.However, I can not load the book by using the Adobe Digital Editions. Adobe Digital Editions shows some error messages. E_GOOGLE_DEVICE_LIMIT_REACHEDE_ADEPT_NO_FULFILLMENT_RESULT I talked with the online staffs and they all ran away rudely. They can not solve my problems.