Dimension

First time using the software and it doesn't go past the splash screen (see attached image).I've tried reinstalling it multiple times, cleaning the instalation completely etc., but no success so far.Double and triple checked the minimum and recommended specs and nothing seems off. So... I have no idea how to proceed. Any pointers would be welcome. PC specs:12th Gen Intel(R) Core(TM) i9-12900 2.40 GHzRAM 64,0 GB (Driver version: 31.0.14058.6003)AMD Radeon RX6400 Windows 11 Pro - Version 23H2

attatched the logs

Hi everyone, I'm having an issue with Adobe Dimension. The Match Image feature is visible but not working. When I try to use it, nothing happens; no background changes occur, and the lighting/camera don't update either.My system specs:Computer: DESKTOP-8E32OF4 (Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz 3.40 GHz)Graphics Card: NVIDIA 2GBRAM: 16 GBOS: Windows 11I’ve tried restarting the app, using different images, and updating drivers, but none of these solutions helped. Is this a compatibility issue, or is there a fix or workaround?Many thanks for considering my request.

Hi, When I create new workplace for my first time, error window said me "application restart needed"here is my logHow can I use my dimension?

I often have to place graphics onto a stack of identical objects. For example I have 24 boxes of identical product on a shelf. I currently have to place a graphic for the front face, the right face, the top face and the left face on all 24 boxes. It takes ages. If I choose, instead, to export UVs for each box and use that method to apply the graphics, every single UV is different, even though the CAD for the boxes is identical. I know I could just duplicate the first box to 24 different positions but that has it's own difficulties in terms of accurate positioning.If we could have a way to copy and paste the graphics from one object to another it would be very helpful. Also if it could be possible to make UV's consistent, that would be great too.

Hi! I tried to import this file in Dimension and I got this error message. The original file (I want to attach it here, but I got red error message)  is from an Ipad App called Poseit. https://apps.apple.com/de/app/poseit/id1567797324  In Dimension I want to get an nice Background an maybe also a nice cloth likes this figures (that is my logo) Could someone help me?       

Hello,does anyone know how to get the 3D wireframe of a .obj file from one of the 3D adobe applications?Thanks for your help.

Est-il possible d'obtenir l'enveloppe filaire ou le maillage d'un .obj dans Dimension

 Meu arquivo .dn não está abrindo. Durante o ajuste de posição das câmeras ele travou e aparentemente.

Sería mucho más fácil si Adobe dimension, pudiera abrir formatos como el c4d, autodesk max, fbx, entre otros, ya que estos formatos son difíciles de trabajar si no tienes las herramientas y muchos convertidores no admiten el formato, además de que sería mejor si se pudiera exportar a fbx, con materiales.

I notice Adobe CC Libraries will be discontinued, (see screenshot attacched here below).In versione 4.1.1  I can't place graphic on the 3D object as in previous versions from desktop, so what happen when CC libraries will be closed to Dimension? I have to place only .png or .jpg without possibility of vector update directly in Illustrator?In this moment, my old graphics inside CC Libraries are still working (see screenshot attacched here below), I hope there is a workaround to place vector file inside Dimension like in the past.I wait for a kind reply.Thanks.

Hey all Adobe Pals and Support: As I've mentioned a few times, I still can't open older .DN files. I'm still forced to use 3.4.11.Previous models and scenes - I can't open. I've eliminated everything out, except the models/objects I'm using, and everything points to a similar issue that others have had with UVs. Yes, if ever I got lucky, a file might open for a sec, and I also see 30+ cameras. But, this really seems like UV issue(s) all the way.....  Notably, I have no issues whatsoever opening and accessing files and objects in ALL previous versions - SPECIFICALLY Version 3.4.11 = Works Perfectly!  Yes, I can export an object as an .OBJ file (in 3.4.11), but that flattens everything - from editable materials/ layers, to the decals placed. The same goes with Stager... It's useless.Perhaps I can send a file over? Someone can test in previous version and then see what's happening in newer versions of Dimension to solve this issue. It would most certainly be

The log is attached.The dimension app cannot work. As long as I tried to activate the app, it crashed and showed the warning message. I have uninstalled the app and reinstall. However the issue still remains. Could anyone help ? Thank you,

I can't find a way to set the units in a new file, or change them in an existing file.

해당 로그를 수집하라고만 떠있고 문서가 열리지 않는데 해결 방법을 알려주세요ㅜ

Criei um arquivo, renderizei, salvei e após fechá-lo. ele não abre mais e aparece uma janela dizendo que o arquivo nãopode ser aberto.

Hi all - Google just doesn't give me a staight answer but I work in packaging and am looking for software where I can import a dieline and fold it my way, and output a short video of this. Some cartons that I design may have unusual folds Is Dimensions the software for this? Thanks

Earlier it used to open Photoshop automatically, but now it has switched to Illustrator since the last update. I did not find any options to change the software. My object has a .psd file as UV layer, or Base surface layer, and it happens if i click on the small pencil icon to edit it. How to switch it back to Ps ? Help pls.

Salvei o arquivo e quando fui abri-lo novamente abre um quadro dizendo que não é possível abri-lo. Pede pra juntar o arquivo LOG e pedir ajuda no forum.

Hi, I am having trouble with my Adobe Dimension file. The file should work fine. I have tried restarting my computer, updating software on my computer. I am running Mac OS Sequoia 15.5 with an M3 chip and 8G.I am using v 4.1.2 of Adobe Dimension. I have tried earlier versions as well and having the same issue. The file ended up freezing and I had already saved it and had to force close the program. The file opens, but my models never fully loads. It seems to get stuck on "applying displacement 62%" and then switches to "loading" but then stops and leaves a grey screen where the models should be. I am able to toggle the materials and lighting etc. I can even switch to rendering, but nothing will render. It's like it's almost there but cant make it 100% Any ideas on how I can fix this? Do I need more power to get things to load? Why is it struggling? Thank you in advance for any suggestions or help! 

can you save as transparent background the issue i am having is when exported the image is darker

Hello team, I would like to understand how I can add the original colors back to my logo? it is currently in all black. honestly, im not sure what i actually did to remove the color in the first place? 

Hello team, I am using Dimension and would like to understand how to outline the letters in my logo to help them stand out and prevent them from blending into the colors of a background image.

Getting this since the update. Frustrating!!!!Log attached.Anyone else getting this?

Dear Adobe Team,I appreciate your transparency regarding the current rendering engine detection issue affecting the Quadro series GPUs, including the RTX 5000, in Adobe Dimension and Stager. However, as a professional in the design and packaging industry, I want to express the urgent need for a workaround or interim solution.Many of us in the creative field rely heavily on GPU-based raytracing to maintain high productivity and render quality. Being forced to fall back on CPU rendering significantly slows down workflows, especially for large, complex 3D packaging visuals and client deliverables.I understand these types of compatibility issues can be complex and may involve coordination with NVIDIA, but I urge Adobe to prioritize this issue. A timely workaround or patch—even a temporary toggle to force GPU rendering—could greatly benefit many professionals across the industry.I’m hopeful Adobe and NVIDIA will be able to collaborate swiftly on a stable and optimized fix. Your continued in