Download & Install

Lightroom Cannot Connect to Server Despite reinstall and troubleshooting. I've tried all the options on the other help threads, sadly to no avail. I then uninstalled, cleaned and restarted computer, did a fresh install and I am still getting the same error message. I click okay and it just closes. The weird thing is this isn't happening with any of the other apps I have installed on Creative Cloud, it's just Lightroom?! Desperately need it for a deadline of 9am tomorrow. Using latest MacOS, with latest Lightroom version installed through Creative Cloud.

So one week ago now, I got that 7-day free trial for the entire creative cloud (100 or so gb and everything) and after a few days I had decided to cancel it. However, now it says that my trial expired even though I had cancelled it with 4-days left on the trial. Maybe it's because I still had one of the apps installed ? Any info on this would be greatly appreciated.  

I have a license for Adobe Creative suite cs5.5 (web Premium) for windows. I wish to trasnfer this licence to mac. I am not yet ready to upgrade to creative cloud. How do I transfer my license?

I was just wondering if there is any update on whether or not Adobe Creative Suite will eventually be offered on Chromebooks such as the Google Pixelbook. And I don't mean the apps that are already available like Sketch and Draw. I want the whole deal. Also, I have the CD version of CS6 - is there any possible way to put this onto a Pixelbook?

I bought a Nvidia graphic card, and got an activation code for Creative Cloud for 1 month, but when I try to redeem it, the site says "APO codes not available for this product"

I purchased through Amazon Acrobat Pro 2020 Student (non subscription). Validated through identit-e. Shown "Product Support" botton with serial number. Downloaded succesfully. However, since did not buy directly from Adobe, now my Adobe Account does not have record of it. When I tried tro register, it said it was already registered as that must have been the first next step prompted by identit-e. What do I do if I need to re-install at some point? Thanks

I have a perpetual license for this software on my old laptop but can't transfer it to my new laptop and don't want to rent an annual license from Adobe. Can anybody help me with a link to the downloadable version.  I have the serial number key.  Thanks. 

this laptop is older and not compatible with any of the adobe apps im paying for. i used it on my dell with no issues. but with a mac i have to buy a whole brand new 2022 mac just to use it. kinda sucks. i cant find any help online.

I cannot follow the 'contact us' option, as it loops around to chat/calls and I cannot deal with liaising with anymore 'customer service' employees. 18 years in IT and I have never, ever, dealt with such utterly abominable customer service.Whether it be chat or on the phone, they are unclear, slow and extremely rude – I’ve had one employee even laugh at me, as they didn’t understanding what I was asking for. The below information was AFTER multiple calls about payment – TO THEM.Extremely unhelpful. I have an InDesign license for my business and I wanted to purchase three Adobe Pro and an additional InDesign – whilst I appreciate other businesses spend more money with them, you would think I was after money from them!I spoke at length (for what felt like the tenth time) on chat about costing.The member of staff ‘Andrew’ was completely incompetent and would not answer questions directly.He said he ‘couldn’t explain it anymore’ over chat (he didn’t explain anything and certainly didn’t an

I have an old imac and it still has High Sierra.  I got on my computer today to edit some photos and PS and LR won't open anymore.  It takes me to an Adobe login window, and when I sign in, it says I have a 7 day trial.  I have been paying for this service for years and everything in my account looks good, except that when I go to see what programs are included in my subscription, it says that the PS install isn't compatible with my device.  It sounds like maybe it doesn't like that I still have Sierra?  Do I need to upgrade to Monteray?  What should I try without messing with my computer too much?  

It is most likley not a billing issue because the other sofware in the plan (such as Media Encoder) are accessable. Only Premiere pro is not available.

I'm done struggling to run CC on my 2017 iMac and am considering purchasing a MacBook Pro M2. Will InDesign, Photoshop, Illustrator and Acrobat Pro run smoothly on this one? Looking for advice before I drop a bunch on $$$$ on something that won't speed up my productivity.

https://surprisemedia.net/projectsI'd like to add a simple previous and next button at the bottom of each page in my portfolio site. It's an arduous process. Can one define a style to use? Any ideas of a workaround to speed the process. Currently I have to open each page individually and add two generic buttons at the bottom of the page and repeat the styling steps each time. Could I embed code? Not a programmer but I should be able to copy and paste to make something work. I've added buttons to the first few pages manually.

When I try to download a trial of Photoshop via Creative Cloud I continuously get an error message of no Internet connection (This is not the case). Can anybody help

Is anyone having trouble seeing their plan on their account?I make monthly payments on my creative cloud, the last being 11/24/2017. I'm unable to see the software I'm subscribed for.Chat services is not getting back to me, is this a site wide problem?Help! I've got work I need to do and I need to resolve this quickly.

I want to reinstall adobe premiere elements 2021 which I have bought and have a serial number. where to register and download it?   Moderator, moved thread to the Download and Install community

Hi all, I uninstalled a more recent Adobe Photoshop as someone put it on there without me asking them to.  I uninstalled it and wanted to go back to using my Adobe Photoshop CS6 as it has all I need for my work. When I put the disc in the superdrive it just keeps spinning and the Mac don't pick it up.  I've cleaned the disc socket and the disc but no change. I signed into my Adobe Photoshop account and tried downloading it from there as the serial number is still registered.  I pressed the 'download' icon but it just takes me to a page saying I should get Adobe support supervision or something.  I tried that link but nothing comes up.  I don't understand why my disc isn't being recognised when it worked fine before when I was first bought it.  Any advise I'd appreciate it, I'm a bit archaic when it comes to my Mac which is running High Sierra, but I know the CS6 works fine with this one.  So I'm a creature of habit.  

Добрый день,4 года назад создавал видео через примьер про , хочу его сейчас достать , в файлах в креатив клад пишут что наработок нет , скажите , если я продлю подписку и зайду в приложение смогу ли я найти там свое видео ?

Hi,  I am trying to install in my new laptop, MacBook Pro OS Monterey operating system, my CS5 Master Collection, but from some years ago mac is not running with app's with 32-bits, https://support.apple.com/en-gb/HT208436, so I can't install it. There is any solution??   Thanks in advance. SergiP.

Can I run my Adobe CS6 applications in macOS (12) Monterey?

I looked through all the forums and everyone just says to fix the settings in the Adobe Cloud AppApps Install Location: D DriveFiles Install Location: D Drive. My D drive is just a split internal hard drive on my laptop.  When I install it goes right to my C drive for apps and files. How do i force it to install on my D drive?

I have installed Creative Cloud and it will not open or let me uninstall it. I had installed it previously along with a trial version of PS but had to do a system restore. After that I went and deleted the folder that was there and did the reinstall and it will not let me do anything with it! Please help!!

My studies will have such packages, but it's only in a week. The question is what trial version should I install for such a plan?

Bonjour,  J'ai reinstaller CS6 sur mon mac OS -  bien que je n'ai aucun appareil activéJ'ai toujours le meme et incessant bug de connexion internet pour valider le numéroBien sur l'aide d'adobe me renvois sur des pages en erreur 404 -  Qui as la solution ??Merci

I find it kind a hard to get a good and detailed answer on this question. In Adobes Legal Terms: Legal Terms of Use | Adobe - They write: "3.7 Selling Your Content. We may allow you to license your content to other users through our Services. If available, you may choose to license your content through us under a separate agreement or directly to other users under an agreement between you and the buyer."This does not say much - "We may.." - But i understand the sentence as a Yes. The on the North American site, we have this: HOW CAN I USE MY SOFTWARE — DURING AND AFTER SCHOOL?Do the Student Editions have restricted functionality?Adobe Student Editions give the end user all the features and functionality of the commercial versions. The software may be used only on a privately owned computer, and the end user may not transfer or resell ownership of the Adobe Student Edition license.Is there a time limit on using the Student Editions?No, there is no time limit on using the Student Edition