Download & Install

I upgraded Creative Cloud, Adobe Camera Raw, and also Bridge. I'm now getting 205 error messages. I can open bridge if I log into CC and then open the app from there. Sometimes ACR needs the same process. Should I un-install the apps, and start over? 

Hi, I am installing Ps.But Creative Cloud is jammed and I have to Quit. Is there any way to install Ps? Hosun 

I know this wont sound like an adobe problem, but not sure what to do at this pointI bought Dell XPS because it was extremely recommended but it keeps crashing (blue screens), I have talked to dell a lot of times and was given no solutions. they told me it's an operating system problem, but Microsoft has no solution also, now they are saying maybe adobe knows about a problem.does anyone encountered problems with using adobe apps on a PC? and / or specifically Dell?

I re-installed my windows, because I got a virus and failed to boot, I installed lg windows system and tried to reinstall my adobe cs6 master but couldn't install it again please help me

As the title says CC just signed me out for no apparent reason while working.This now tops all the other bugs littering the suite.

I downloaded Creative Cloud and started a subscription yesterday. I am on an iMac running Catalina OS. Photoshop "open" button is greyed out within CC. I click into it and it shows a green tick that "photoshop works on this device", yet the "open photoshop (13.0)" button is still greyed out and unable to select / open it.Any ideas please? 

Hi. I am switching accounts. Same status, but different email associated. What will happen when I switch? Will I need to manually uninstall apps from older user mail and re install again from new user ?  Thank you

10 years ago someone of the company installed CS6 Mastercollection. Now that computer crashed, so I need to install CS6 on a different computer, but I have no idea which emailadress is linked to the key. Since the installation 10 years ago so many people stopped and started working here, so now nobody knows who did this. Can someone please help me! I'm stuck and I really need to be able to use some of the programs. Thank you!!! 

So a couple of days ago I downloaded creative cloud and everything worked fine but then later that day I had to reset my computer to a few days prior and after trying to redownload creative cloud it goes from 1.1% to 4.2% to 100% and then crashes without downloading. I've already reset many times, swapped accounts, temporarily turned off antivirus, and downloaded it many alternative times. I've tried to uninstall it but it's not even downloaded anymore.

I started this plan on my account last school year for my desk job on campus. I needed a particular tool to edit a flyer I had to create for said job but in order to do this I needed to sign up for a free trial that I did not realize would charge me without letting me know first. I don't use photoshop besides once in a while for school or work, I used it once last year and for that mistake I have been charged 15 dollars monthly for five months, I did not even realize this was a monthly paid plan for a year! I am a college student with literally 30 dollars in my bank account and accumulating debt, I literally do not have money to keep paying for this account let alone to pay the cancelation fee. I need my plan to be canceled and it's only fare to get a refund for these past five months saying I have not used the plan once. 

Good afternoon,Here is my problem : I installed PHOTOSHOP on an external hard drive, when I open creative cloud, it's written that PS is not installed so I can't update it, how can I fix that please ?Keemoon

Since the last update, my both products (Lightroom Classic and Photoshop) are not longer activated, In my Adobe account I can see, that not one installation is activated anymore.I'm logged in with my Adobe user.I already followed all the fancy descriptions:- Hier erfahren Sie, wie Sie Creative Cloud-Applikationen aktivieren und deaktivieren. - Finden Sie Lösungen zu Verbindungsfehlern bei Adobe Creative Cloud- und Creative Suite-Anwendungen - Fehlerbehebung, wenn die Creative Cloud-App nach einer Seriennummer fragt I've also uninstalled all Creative Cloud software and reinstalled it. But I'm still not able to activate it. I've also seen a lot of other people with problem like that. Most of them end up with a reinstall of the OS. This is not an option! I don't pay money each month, to just spend hours to reinstall everything, only because some people do something wrong. Could not be so hard work, to get a working activation system in place (otherwise the current system is to complex, an

Hi - when I install INdesign from Creative Cloud desktop, I keep getting only V2019.Any ideas why? on a recent build Windows 10 laptop. I have an issue where Indesign is crashing on launching on new model Dell Latitude 5430's. hoping if I was able to install 2022 it might fix it. It will only install 2019.

Why does the install keep failing on Premier Pro and After Effects?

The creative cloud desktop application shows a greyed out icon and then closes. All my applications still work but I can not update them. I've tried contacting support twice and each time they just give up and disconnect after trying a few things. The cleaner app does not work, safe mode does not work. There was a temporary fix that involved renaming a file from 0 to 1 but I can't find that thread anymore. Please help me, it's been days of trying to fix this. 

I am unable to download photoshop.I have tried my username as my email and name and it is not letting me in.I have also changed my password multiple times and been unsuccessful.What should i put in for my username if its not my email? 

Ok so i tried to download adobe creative cloud multiple times today and the download went super fast which isn't normal and the apps never showed up on my pc i tried to repair it with the uninstal.zip thing but it wasn't able to fix it and i did everything adobe suggested does anyone know how to fix this or is it an issue on adobes end? By the way a support employee asked me to give him full control over my pc and as i searched if it was to be trusted i found out that it isn't and the guy i was tralking to left the call as if he knew that i was searching for it so don't trust support i supose.

It's been several days that every time I open photoshop I get this message "we're sorry - we can not connect to the Adobe Server right now"I also tried to download the application "Adobe limited access repair tool" but the message persists.I have a Creative Cloud Photography annual subscrition.Does anyone know how to fix this problem?Thank you in advanceRiccardo

Hi All,Given the creative cloud is startedAnd I logged in with FacebookAnd "Verify your identity" dialog is displayedWhen They send the code to email or phone"Enter the code we sent to the phone number ending in -xx."Then I receive the code, neither in email nor by phone SMSűAnd I can not log in and start my Adobe After Effect trial versionAny idea how to solve this deadlock?  

Hey there, I subcribed to a free trial of Adobe Pro acrobat (name maybe wrong). I forgot about it. A day after the expiration I go into my account to cancel it, and note that my paypal card expired, so they could not take the money anyway. No idea how to cancel?! I obviously will not update my paypal details. Your advice is appreciated.

Hi Adobe Support Community, I am running macOS Monterey version 12.5.1 on a MacBook Air. I am attempting to download the Creative Cloud app. At first the download failed due to an Error 702. I used the fix: sudo chmod 1777 /tmp/. Now, the app appears to download to completion but it does not open automatically as it says it will in the download window. Then I go to the applications section in the finder window and I do not see the Creative Cloud app icon.  The only mention of the Creative Cloud is in the Utilities folder under Applications (screen cap below)Thank you,Jason

Hi there, If I purchase indesign with my login email and password can I then use it on a different computer if I change laptops? Currently on my work one I will have to return in the next month or so, then will need to use it on my personal laptop after does this affect my login / ability to use indeisgn on this different computer?

there's been a recent surge in mac (with new apple silicon m1 chips) caused by premiere pro (and after effects) installs resulting in exit code 183 and download/install freezes.   you probably need to install rosetta 2.  among the ways to do this is to start Photoshop with the Intel version.  here are two other ways, How to Install Rosetta 2 on Apple Silicon Macs (osxdaily.com)   there are also the older problems and fixes, https://helpx.adobe.com/download-install/kb/fix-error-183.html, but you should try the rosetta 2 install first, because its absence is most likely the cause of your problem.

I currently have CC licensed to a max of 2 computers. I recently bought a new mac and want to ensure that CC will migrate over to my new mac and off of one of my old ones. What steps should I expect?

Hi,  I uninstalled my apps from my Macbook Air, and tried to install them on my new laptop. I'm getting this message:  Error code 403: Installation or update failed Everything is updated. Any advice?