Download & Install

Hello there, I am wondering how I can install only the arm64 architecture of adobe applications via Creative Cloud.I realized that universal binaries and libraries contain the x86_64 architecture as well, which has doubled the size of the applications.I need most of the adobe apps but do not have enough space to include all of that. Thanks for reading 

Hello, I must deactivate the license in object to move it in another pc. When I try, Premiere tells to me no internet connection, but I've a internet connection and it goes. How can I deactivate my license ? ThankGianni 

I sought help because install was not complete after one hour. I was told that the install could take up to 24 hours. Is this really the norm?

Hello (again), After getting more Apple hardware, with Mojave (1) or High Sierra (2) OS' installed, still hitting roadblocks. 1st I tried Mojave where too many conditions were imposed. Now I also run a 27" with High Sierra,  both reminding me of years ago when things weren't as complicated as they are now, especially with OS Catalina + Adobe Cloud. On H.S. I managed to install both DW CS5 & Photoshop CS5-11. Neither show up in my Adobe acct., older sw's which I no longer use do. Previously I was advised here to update DW for smoother running. As much as I try, I can't get it done. If there is a solution, please provide 'step by step' since I never had to face issues like these... With Thanks.   [Topic edited by moderator for clarity.]  

Hi! I have exactly the same problem and the same error log on my new Macbook Air.Could this be a compatibility issue with the m2 chip?

Hello,Rob, newby here.Long time ago I installed Photoshop and long time ago I deleted it.Since then after starting up laptop a fault window pops up that photoshop.exe can't be found in users/..../appdata/local/temp/Photoshop.exeSee attachment Tried to get rid of this window.Cleaned up register, installed de-installed CS6 today.Nothing helps.I'm unable to get in contact with Adobe about this casus. Who knows what to do!? Attached You find the fault window.OS is Windows 10Best regards,Rob

I created my Adobe account using my Google identity, which worked and triggered the CC desktop app download. Once that completed, I opened the CC app and there's no way to log in via Google. I can either log in using my email address or create a new account. If I click create new account, it doesn't give Google auth as an option. If I try to create new account using my Gmail account, it says it already exists (which makes sense). I tried resetting my password from within the CC app, and that generated notifications to my phone to confirm, which I did and I completed the reset successfully. However once that part was done, it wouldn't let me log in; the last stage of the login always results in the app signing me out.

hello, excatly same problem on a brand new macbook pro, just installed the system and now trying to install adobe apps. Installation fails everytime around 93%. Nothing helps.

good morningI have a problem with the adobe creative cloud installerdays ago while I was working my pc suddenly turned off.when I reset my pc this error appeared ....By accessing the creative cloud app, it does not start and continues to load in a loopI tried to do the instazzione downloading the installer but it keeps giving me the error.How do I reinstall creative cloud, which doesn't allow me to install at the moment? by case of first uninstall all adobe programs such as Photoshop, Iluustrator, etc ... and then uninstall the creative cloud and then proceed with the installation from scratchThanks to anyone who can help me

I don,t have credit card so I have to use the payment method linked to my Apple ID. THANKS

Hola ! Recientemente tuve que cambiar de disco duro en mi Mac y perdí todas las apps de adobe, ahora que intento reinstalar las aplicaciones me dice que mi Mac no es compatible con ninguna aplicación y tampoco me deja acceder a descargar versiones anteriores. 

Boa tarde a todos.  Estou tentando instalar os aplicativos por meio do app da cloud, no entanto, estou obtendo a informação de "Tentar novamente". Já desativei o firewall do norton e mesmo assim a mensagem continua. Alguem tem uma solução para a questão. Obrigado

My computer crashed and I am rebuilding my hard drive on new machine.  I want to know how to install LR Classic using my license (month to month).  I have a backup of catalogue and other files but not the software.

After starting up the installer, it would stick at 0.9% and then my internet connection would break. I have a fiber-optic connection with 1gbps up/down, and a MacBook Pro 13". I couldn't figure out what was wrong until I disabled LuLu Firewall and then it started to work. I have had this issue for a while and just wanted to share what ended up working for me. I tried everything and kept getting 205 (or 207) errors and I had all the Adobe Apps installed already, but when I tried to start Photoshop, I would get this error:  Could not complete your request because Photoshop was unable to communicate with Creative Cloud Desktop So after downloading and trying to install Creative Cloud to fix this problem, that is when it started. And the issue ended up being a firewall issue. So if you are having similar issues on a Windows machine or Mac, check any antivirus or firewall programs you might have and try turning them off. In the end, it was all just a free firewall app th

Hello,I recently updated my mid 2012 macbook to High Seirra. Since doing this illustrator asks for registration and wont open. I no longer have a serial number i bought it so long ago, i've no idea where it is.I have paid for a cc subscription and want to download and run CS6 through this. I've unistalled illustrator cs6 so i now want to reinstall cs6 and run though my monthly subscription.Where is the cs6 download on the abode website, it's so hard to find! can i run cs6 through my monthly subscription without a serial number?

Brand new user, signed up to the Photography Plan. I'm trying to install Lightroom, downloaded Lightroom_Set-Up.exe and run it. This brings up the Creative Cloud sign-in page, I enter my email address, press 'Continue' but nothing happens. I get the green tick next to my email address and can log in to my account on the Adobe website but cannot get further than entering my email address on the Creative Cloud installer.Windows 10, I've tried restarting my computer, I've got admin access

How do I get the icon to show up in the top menu bar? There also is no Creative Cloud folder within my Applications folder like on one of our other computers.

A few days ago I changed my computer and the product I wanted to install with number [Personal information removed by moderator.] stopped working for me. There is no product on my account at [Personal information removed by moderator.] When i enter it into my account to register, it says it has already been registered. I don't have any other email address i possibly could have used and I don't understand what's going on. I want to make sure this is the correct serial number and everything is going to install fine. Is there any way for adobe to look up this serial number and tell me if it is registered to me and why it may not be showing up in my account?

I have just downloaded all 5 files required for Adobe CS6 Design and Web Premium. When I "open" what I assume is the installer - DEsignWebPremium_CS6_LS16 - I get an error message: "The file archive part of Adobe CS6 Design and Web Premium is missing. You need all parts in the same folder in order to extract Adobe CS6 Design and Web Premium. Please download all parts.Help please.

Can I install the creative cloud on 2 desktop computers?

I would like to install my Creative Cloud on a second computer. how can I do this?

I have a Creative Cloud account which works fine on my phone, but on my laptop Adobe has suddenly started indicating that my trial version has expired and do I want to buy an account. No, I already have one, I had no trial version. If it's a trial version what am I making monthly payments towards? Please contact me to straighten this out. I have tried everything, spent complete days trying to resolve this issue but to no use. Thanks Brady Blake

Hola, ¿Alguien sabe en cuantos equipos se pueden instalar los programas comprados? Gracias.

Currently, I am paying for a $9.99/month lightroom plan with 1 TB, which I've also been given 4 additional TB from Adobe I believe, I am wondering if I switch to the $9.99/month photography plan with 20 GB if the additional 4TB will transfer? I would like to have lightroom and photoshop with the same amount of storage I have, hopefully without having to pay a significant amount more, Thanks.

Me habían instalado una Creative Cloud no original, me aparecio la ventana diciendome esto y decidi desinstalar todo, el problema es que la aplicación de Photoshop sigue apareciendo así:De igual forma me sigue saliendo el mensaje de que no es real pero no entiendo porque si ya desinstale todo. También vi que podía utilizar la Cleaner Tool pero me aparece ese ultimo archivo que no puede desinstalar. Ayuda ya me desespero el mensaje. Tengo Mac.