Download & Install

I installed photoshop 2022. It would run, but the next day I could not start it because startup files (photoshop.exe) are not there. I tried to install again but I get an error 501. Adobe said it is trying to access a file that is in use by a different application. It says to open task manager and end the task. But there is no application listed in the error. Microsoft says to use event viewer to check the error log for this and remove the application causing the problem. But there is no error log created that I can find. I tried to uninstall thinking this might be the problem but it is not even listed in my control panel as an installed program and there is no uninstall file. Adobe videos say to delete all adobe folders, but I have several other adobe products. I deleted all photoshop folders. I still can't install and get the 501 error. Any help?

Hello,I have a subscription for Photoshop; I am using the 2018 version on osx High Sierra (max version for this OS). I was happily working with this configuration when suddently a popup window appreared mentionning that I have no subscription. I called the local support 3 times (very nice persons); we spent several hours trying to debug but no succes. I cleaned the cache, deleted everything, re-installed a 2018 version, they verified that everything was normal on their (Adobe) side. Now when I open Photoshop I have a window mentionning that it is a trial version. Everything looks normal when I open Creative Cloud, I have access to my account informations, my applications etc.   I tried on another Mac: same thing, my subscription seems not recognized by adobe. Would anyone have a bright idea about the origin of this problem ?Thank you !

when i try to login on the creative cloud app, i put in the email, then it says ive previously logged in with google, so i use the redirect to google button, and then i click on the email my account uses, it either gives me an error message or loads infinetly. And my pc is wa above thte required spec so.

Somehow Creative Cloud got installed in my Applications folder on my Macbook Pro. I do use Photoshop Elements 2020. I do not want to use Creative Cloud; I do not want a free trial, but the uninstaller says it can't uninstall Creative Cloud because other apps require it. Can anyone help me to get rid of it? 

I brought photoshop and it says its a free trial what should i do?

I don't like the new 2022 Adobe Animate and I much prefer Adobe Animate 2019 but it's not in the older versions list and I don't know where to get this version. I would really appreciate some help.

I want to be saving a few dollars by downgrading my plan to the 20GB CC photography plan and add a small amount of extra storage. 20GB is too little but 100 would be enough. I can't find a way to do this, it seems that my only option staying with the 1TB plan. Is there a behind the scenes way to add this extra storage? cheers!

Hello colleagues.My company wants to buy a laptop for it's Graphic Designer. This will be for extra use at home if it's necessary because she has her own pc at our offices. We use CC. What laptop should I buy for Ai, psd and maybe video editing?Thanks in advance & I' m sorry if I wasn't clear

Hi - I use a properly registered version of Lightroom 6.14 on my desktop Mac, running Mojave. I am about to buy a Mac laptop and wonder whether it is still possible to download a second copy of Lightroom 6 under my original licence from Adobe to use on the laptop (which likewise would be running Mojave). Thanks,Alex

Please note, the page link doesn't contain any information regarding a 176 error (at the time of writing).

Is there possibly ANY way I can install Illustrator on my Galaxy Book S which runs on an ARM based processor? I know I should have checked system requirements, compatibility, etc but I didn't know I'd end up returning to uni to study design and this laptop is more than a year old so there is no way I can return it.. any help is much appreciated!! I know Adobe has already made Photoshop and Lightroom compatible with ARM processors, please make Illustrator next, please please!!!!!! Thankyou 🙂

Hello, in Dec 21 I stupidly upgraded to Win 11 and now I was finally able to downgrade back to Win 10 but stupidly as well, I forgot to de-activate CS4 before switching back to Win 10. Also (stupidly) I didn't register it on adobe.com. I have the serial number but of course it won't accept it. Is there any way in the world that I can get this serial number re-activated and re-install CS4?Thanks, Mike

So, I only needed Creative Cloud for one semester. My professor said it would be very affordable, but it's really not. I don't need Adobe anymore for school, so I tried to cancel it. Why are they making me pay $75 to cancel my monthly subscription? And why doesn't Adobe provide more informations and updates about their contracts? I feel like Adobe is taking advantage of students who need the software. Can someone please explain why this is okay?

I get Code 205 on premiere latest version on windows 10,Yesterday it was still working perfect.My laptop doesn't have this problem.How to solve this problem. 

First, yes, I've already read every single topic in these forums about the U43M1D207 error code, and trying to update the CS6 apps in general. So there's no point supplying links to them. And this is going to be a bit long so folks don't suggest other things I've already tried. I do have the CS6 apps all installed and updated (mostly) on a Mojave partition for my 2018 Mac mini, and it works fine. So what's the complaint? Except for Photoshop CC, which I continue use under the $10 per month Photography plan, I wanted to eliminate all other subscription apps as we approach retirement. The other reason is I wanted access to Illustrator CS6 without having to boot back and forth between Mojave and Monterey. So I installed High Sierra in VMware and CS6 within that from my Master Collection .dmg image. I only use InDesign and Illustrator very occasionally. Like, two or three times a year, tops. The monthly cost for the full CC suite just isn't worth the money to use practically

After updating Creative Cloud on Windows 11, launching any app gives error 205 and app has to close. 

Hi,i have Lightroom 4 and want to use it on my Mac.When i install Lightroom, i don't have the actual version on my Mac, so Lightroom tells me, that i should download the current version, which would be 4.4Problem with the version is, that sometimes Lightroom crashes and so i want to fix this...So I asked Lightroom to search for updates and the result is: there is a newer version, which is 4.4When i clicked it, i got on the adobe homepage. There should be the option, to download the install (i m not sure if you should be abled to download the update or the install for the current version).Now there is the real problem.For Lightroom 4  is a download for windows possible, but under the option Mac OS X, is just the possibility "contact support", and while follow all the instructions i landed here.So I ask here kindly for help, where i could get those file or if there is another option to solve the problem.Thank you!

When I am trying to login to adobe acrobat, the below error occurs:   Error There was an error with this action. Try again later. 5e1a8f92-2fc6-4307-894d-7dd95cc983ec   And also when I sign in to adobe creative, its said "We did not maange to sign you in"

PLEASE!!!I have a receipt along with a registration number for the LR6 upvgrade. It cost me $85.00 and, when I go to my product page on account.adobe.com/products I see it. The problem is that there is no download facility available.Did I really pay $85.00 and now no longer have access to the product? 

Hola. Mi computadora tiene sistema High Sierra y ya no puedo actualizarlo más. Creative Cloud me dice que las versiones de los programas que quiero instalar son incompatibles, ¿cómo hago para disponer de versiones anteriores que si sean compatibles?

Hallo. Versuche das Adobe Design CS6 auf meinem macbook zu aktivieren. Installation erfolgreich, doch die aktivierung über internet geht nicht, da das programm keine verbindung zum internet, bzw. zur nötigen seite aufbauen kann. Internetverbindung ist jedoch da.Ich habe schon alle alternativen tipps von adobe mitarbeiter durch. Kein erfolg. Eine deaktivierung vom alten rechner erzeugt die selbe fehlermeldung. Gibt es eine lösung?  Grüße K. 

How can I download InDesign 2019? In Creative Cloud only 2021 version is availabe.

When I try accessing Creative Cloud just get the spinning circle and eventually slow to load restart computer/relaunch app and after that goes to check internet and firewall status.  I have uninstalled and reinstalled Creative Cloud and all the Photography plan apps and still have same problem - can access account from a windows laptop. All of the apps now try to connect to the internet on loading and none seem to be able to connect so the whole suit is unusable at present. Spent a total of 3 hours on phone to adobe support - problem not fixed they suggest upgrade MAC OS from Catalina 10.15.7 to new OS which is not an option. Can anybody offer any suggestions/fixes