Download & Install

I'm unable to reinstall my Photoshop Elements 13, I get a message saying that the installer failed.  So I tried to download the Photoshop Elements 15 trial and the same things happened.  Any help please?  I tried contacting Adobe, but that's no good.

Hello, I had a crash and reinstalled my CS6. All the software works, but After Effects won’t launch and the update system doesn’t work anymore. I need the AE 11.0.4 update which, up until last year, was still available on my account.I have had exchanges with your support staff for over 1 month, where they pass the case to the next tech., asking the exact same questions and running around in circles.The links your last support tech. sent me are all dead. I reinstalled my CS6 last year, on the exact same computer I am using now, with the exact same OSX 10.13.6, and everything has been working fine until the computer needed reinstalling recently.I have the original CS6 downloads and I have access to the CS6 on my account, but the 11.0.4 update is not available anymore (Along with several other downloads which disappeared). Last time, I applied the update with auto update and everything worked, but your update server isn’t working anymore and since everything was updated automatically, I d

Hello everyone, I'm taking a design course from Google and they gave me a subscription to Creative Cloud, but I can't activate it. Here is the quote of the problem: This code is from a country or region that does not match your Adobe ID. Can anyone explain how to solve it? I would be very grateful.

Bonjour, mon ordinateur a été installé en anglais , J'ai voulu installer la version d'essai d'une semaine d'illustrator (j'ai un abonnement photoshop annuel) , j'ai fait l'erreur de refuser l'acces à mes documents lors de l'installation , un message d'erreur est apparu : localised resources files could note be loaded please reinstall this application to solve the problemlorsque je clique sur "ok" tout se fige.J'ai désintallé puis réinstallé l'application plusieur fois mais le problème persiste ... y a t il une autre manip à faire? J'ai également essayé de déverouiller mon fichier documents mais ça n'a rien changé . Merci à toute personne de prendre le tmps de lire ce message et de bien vouloir essayer de m'aider  Leonor

Hello sir please find attached 

For some time, I have tried to login my creative cloud desktop app with no success. I uninstalled the app and reinstall it. When I tried to login the app, but "There was an error with this action. Try again later."

Hi. My PC has crashed and I have lost all programmes. Is there anyway I can get my Photoshop Elements 12 back as I cannot find my disc either? Thanks

I bought photoshop. Multiple times. I did not register it when I bought. I do not have serial keys still. I do not have order numbers still. It was a long time ago that I made my purchases. I regularly used photoshop cs5. My product worked fine until adobe creative cloud broke my product. Now I'm being forced to buy a new product if I want something that will still do what I was using photoshop for. After speaking to several people and MANY hours on call, I was hung up on, after even having apologized to the operator I spoke with for if I had seemed upset. Something I bought, from them, has been broken, and I'm expected to buy another? I would like reimbursement for what I had that was broken, or just a new copy of photoshop. That's all.

Bonjour, Il y a peut-être 4 mois de ça, je voulais annuler mon abonnement Adobe mais ne trouvais pas où le faire. J'ai donc changé de moyen de paiement sur Paypal, en entrant une carte bancaire désactivée à la place de ma carte fonctionnelle, ainsi que désactivé le paiement sur Paypal.Tout allait bien mais en regardant mes relevés tout à l'heure, j'ai découvert que je continuais à être débitée sur mon compte via Paypal, alors que je ne j'avais bel et bien sélectionné une autre carte, désactivé le paiement, et que je n'utilise plus Adobe depuis au moins janvier 2022.J'aimerais donc être remboursée de quatre paiements de 29.99€, puisque je n'aurais pas du être débitée. Bonne journée,Nina.

Hello, I am really disappointed that Adobe shows so little commitment to the Oculus Medium Community!There is no official support, no official subforum and not even a way to report bugs! What's wrong with you Adobe ?! It's April 2020! Please where can I report a bug ? GreetinGsTimo

I need to constantly refresh Photo Downloader in order retrieve all the photos from my memory card. How do I download all the pics at one time. 

In Spark, for those who subscribe to Adobe Creative Cloud, there is an option to add "Brands" which is useful for those of us who run multiple websites and need to quickly generate blog graphics in the right design style - colours, fonts.  Except that when designing the brand, there is no option to add the colour schemes from Adobe Color, which is fine, but then, under Fonts, it gives you the option of a few fonts, and the option of "Upload your own fonts."  However, since Adobe switched to the managed fonts nonsense and we cannot download fonts anymore, how am I supposed to add the fonts to the brand?  Why does it not automatically populate from our projects from Adobe Fonts?

I have tried several times to download LR 7 and keep getting the same error( see below). I have switched off my security software firewall and file scanner with no effect. How do I resolve this?Exit Code: 113-------------------------------------- Summary --------------------------------------- 3 fatal error(s), 0 error(s), 0 warnings(s)FATAL: Fatal Error '113' occurred while downloadFATAL: Fatal Error '113' occurred while downloadFATAL: Error occurred in download of package (Name: AdobeLightroom-mul Version: 7.0.0.1140024). Error code: '113'-------------------------------------------------------------------------------------

Exit Code: 184-------------------------------------- Summary -------------------------------------- - 2 fatal error(s), 0 error(s), 1 warnings(s) FATAL: Error (Code = 184) executing in command 'MoveFileCommand' for package: 'AdobePhotoshop17-Core_x64', version:17.0.1.159FATAL: Error occurred in install of package (Name: AdobePhotoshop17-Core_x64 Version: 17.0.1.159). Error code: '184'WARN: Unable to move file at "C:\adobeTemp\ETRA212.tmp\1\Application\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\PPRO\css\darker\main.css" to "C:\Program Files\Adobe\Adobe Photoshop CC 2015.5\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\PPRO\css\darker\main.css" Error 32 The process cannot access the file because it is being used by another process.. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.-------------------------------------------------------------------------------------I have tried numerous times to

diz que meu hardware aguenta os aplicativos mas não ta funcinando ta crachando ta travando ja desisti de usar to usando outro sistema ja de GRAÇA, fui falar com canal de ajuda consultoria me deixaram falando sozinho sendo que em neium momento fui grosseiro

My Photoshop and Illustrator documents jump around on the screen. Both programs are up to date. Very frustrating. Any suggestions on how to stop this would be appreciated.            

HelloIt is impossible for me to log in when I open one of the Creative Cloud software via Google, and I log in every day like this... 

I am running MacOS Monterey and I am unable to install Lightroom  

Everytime I try to launch an app,it keeps warning me that the device activation limit has been reached. 1. I tried deactivating all the sessions on Adobe Account, though the only present active sessions were on a same PC but with a few derivations like (Chrome, IE8 -I don't have Chrome installed on my PC, and I never use IE, so I guess they are a part of the CC app or so-, Windows 10-mine is 11, Creative Cloud on Windows 10). Why is it so messed up? 2. I reinstalled the CC app3. I installed the CC app on a different PC4. signing off and signing in again on the appNone of them worked, and please don't give me a help page as I already looked into them and none of them worked 😞What should I do?

Hallo.Ich habe mir heute die Testversion von Photoshop runtergeladen. Dabei wird ja erst Creative Cloud installiert. Das Programm start auch, aber dann steht dort nur Creative Cloud wird geladen...Irgendwann erscheint unten die Meldung: Das Laden von Creative Cloud dauert ungewöhnlich lange.Ich habe es bereits zweimal neu installiert. TLS 1.2 und 1.3 sind aktiviert. Ich finde sont keine anderen Hilfen zu diesem Problem.

Today I launched the Creative Cloud desktop app (on Windows 10) for the first time in several months.  The window came up quickly, but it was empty except for a spinning wheel at the center of the window The Help menu was active, and I was able to get the "About Creative Cloud" info After 3 minutes of spinning, a blue notice appeared at the bottom of the window but the wheel continued to spin.  After waiting a whle longer, I relaunched.  The entire scenario above repeated. I have not restarted my PC.  I'll wait to see if anyone has a fix, and if not, I'll try doing that.

Creative cloud no longer loads on my desktop - even after several repairs, uninstall/installs and terminal instructions. I am no longer able to load fonts into Indesign and I keep getting a message about ensuring my time is set correctly...? 

I recently began having issues with loading PS Desktop. When I try to load I get a message that says my trial is over and presents subscription options. The problem is, I already have a subscription that includes PS Desktop. What is going on here? Can anyone help me resolve this? M

I am looking to transfer a licensed version of Photoshop CS5 from an older computer to a newer one. Both the license key and serial number are in my possession, as the software has been on the older computer for many, many years. I opened a new account (it's been years since this software was loaded so initial registration is not recalled) and attempted to register the software. When entering the 24 digit serial number, I receive the message, "The serial number provided has an invalid format". I have tried entering the number with hyphens, without hyphens, spaces and without spaces. I have also tried to enter the product key in case I am confusing the two, with similar attempts of digit entry as the first attempts, with no luck. Any assistance would be appreciated to resolve the transfer issue. Thank you

how cam i deactive acrobat 8 pro on a crashed PC when adobe web site does not recognize my email address used for registration?