Download & Install

Me dice que la actualización o la instalación no están disponibles, que actualice windows a la útlima versión, pero tengo windows totalmente actualizado y sigue sin dejarme instalar ni actualizar ninguna aplicación. Una pena estar pagando mensualmente a Adobe para que luego no pueda trabajar por estos problemas....

I nomarlly use my school account. It is working well. But somethimes it can't use and they said '7 day trail is over' What should I do to use it again.

hey, I downloaded adobe XD through the internet, after the the download is over I double clicked on the setup it won't open what should i do? I deleted it and again i dowloaded it and tyied to open the setup by running as administrator but it did'nt work..  

I have been using the Adobe Creative Suite for years and years. All the way back to 2006. I've upgraded computers and switched to the online subscription years ago. I pay at least $33 a month. Just to use Photoshop! And, I do use it a bunch, but rarely do I use anything else. I miss the days when you could buy it and use it. Done. That's like $400 a year. I'm a very, very small business. I do personalized art. And I did teach paint classes. Last year rocked me because I had to cancel classes and go virtual. Which was a struggle to just get even three people to sign up. Aren't there other options?  Kristinart

If I upgrade Mac OS to BigSur, what happens to my current catalogues and collections in Lightroom? Can I get them back on Lightroom OS upgrade ? Please help me in understanding this

Been working for two days on trying to get my laptop back working with Creative Cloud.  Cannot sign in as it is in a loop with the message you've been signed out and unable to authenticate....chat with support and they were of zero benefit.  Told me the could not access the credentials file and call back in 5 hours....well I tried back and of course they are closed for the weekend......I have tried every option I have found on the net and none of them work...I can nor uninstall as it says the files are in use.....I can not delete the oobe file because they are in use, Adobe Creative cloud cleaner does not work....it asks for language and then does nothing......Frustrated that I had to buy ON1 to process the RAW files from a Sony AR7III.....Can anyone help and not just send me back through the meaningless loop

I am repairing Creative Cloud once or twice per week.  I Uninstalled using CC uninstall, and clean the program, reloaded CC, and it worked for approximately one week.  This past week I needed to repair and install 3 times, this is getting ridiculous.  Your thoughts, ideas, and even prayers are appreciated.

I had to reinstall Windows 10 with the updates.  I installed the Creative Cloud but I can't figure out how to reinstall my Acrobat Pro DC.   

I hope you guys can help me - I am a real technophobe so please bear with me and respond as if I am 5 years old! I am a designer -I work on an iMac - the OS is Sierra version 10.12.6. I mainly use InDesign, but also Illustrator, Photoshop and Acrobat (all CC 2019, 14.0.3). I have just acquired a MacBook Pro to use when I am away/visiting family, etc. The OS on this is Catalina (10.15.7). I want to download the same versions of the Adobe suite on to this so that I have no problem with opening/working on files on either machine. So, when I try to install InDesign the oldest version showing under 'other versions' is 15.1.3. If I install this on the MacBook, will I have any problems with working on files across the two machines? What I need here is a solution on how to have compatible versions of the Adobe Creative suite on both machines. What's the best route? I am really stumped. I feel very stupid not knowing how to proceed so any guidance will be hugely welcome. Thanks in advance.

Hi, i would like to download ICC profiles from: https://www.adobe.com/support/downloads/iccprofiles/iccprofiles_win.html but it doesent work. Do you know, where can I it download? Thank you

I cannot installe Acrobat DC on Mac.When trying to install, just nothing happens. I click the install button but no results. Tried to install using safari and firefox. Javascript is enabledSomebody knows the trick??MacOS Big SurThanks for your help   

hello, do you have an offline illustrator executable please ? (full exe)

Since I had a sudden breakdown while saving on Lightroom, it refuses to start again. It will open but during startup but it will eather refuse finishing startupp because " an other program is using the ***.lrcatalog"  Before that LR will start opening until it reaches this message. No other open application is to be found. If I try to start from a singel image file it even shows the catalog image frames and start loading upp the files but stops before finishing. If I try to start from an other catalog the result is the same. The Creative Cloud lets me download and unzip installation files but they will not install. I can´t uninstall the existisng LR with the uninstall tool in Windows. 

Does anyone has an idea on how Apple's  transition to the silicon Mac will have an impact on Adobe's software development for the 'old' Intel-Macs? This is still a more theoretical question but photography keeps memories over decades. So I'm interested of knowing what may come...

I am getting this error while installing "Creative_Cloud_Installer.dmg" - what could be the reason and how to fix this ? “Creative Cloud Installer” can’t be opened because Apple cannot check it for malicious software. This software needs to be updated. Contact the developer for more information.  Rajaprabhu GChennai, India

Bonjour à tous,A la suite d'un crash de mon portable, je suis occupé à le réinstaller complètement sous Windows10. Je dispose d'une licence Photoshop Elements 2021 et Elements Premiere 2021, mais je n'arrive pas à les réinstaller. J'ai à chaque essai le code 182 ci-dessus. J'ai bien les packages complets dans mes programmes d'installation, puisque j'avais installé avec succès ces programmes début de cette année. Quelqu'un peut m'aider à résoudre ce probléme ?Merci d'avance de votre aide !

I have 3-4 years old Indesign in my old computer. I want to move it for other member because I don't need it anymore. I do't remember passworld fo my Adobe account and my account email address is not valid anymore. So I can't use "forget password"-commant. I can't open email. How I can find my registeration code so I can move it?

Getting the insufficient disk space error even though I've cleared up 23GB free on C:.All the other drives are well over 100 Gb free.How much is really needed? I've cleared up the temp-folder, uninstalled unnecessary programs och run CC. Still no luckAny ideas? Trying to install both:PhotoshopElements_2021_LS30_win64PremiereElements_2021_LS31_win64

I just bought plan for photographers, i try to install photoshop from creative cloud desktop and it reaches 8% and then mistake - breakdown. Could you resolve it please, my id and email is REMOVED   [personal information removed for your protection][This is a public forum, not Adobe support, please do not post personal information] Also: beware of answering anyone who sends you a private message-click for more information about scammers https://tinyurl.com/10791730

I deactivated my Adobe Professional on my old machine (signed out, a 'deactive' was not an available option on the Help menu).Downloaded and installed Adobe Pro 2020 (same version) on the new maching using the same serial numberWhen I tried to open a document, it verified my credentials by asking me to sign into my account, texted me a security code ... BUT THEN it gave me the following message:"Serial number you provided is valid, but a qualifying product could not be found on this machine. To use this serial number, you must own one of these qualifying products. Please choose the one you own and enter its serial number."BUT the dropdown menu does not list the version I own (2020 Adobe Pro).Can anyone help with this? Thank you!

I try to synchonize my photoshop CC and Lightroom cc. and it doesn't workI ve got only one album with 20 photos When I want to open photos (of lightroom in Photoshop) ....only 12 photos appearThat's incredible....and I paod from 3 years (12 euros per month)  

I am trying to download the Premiere Elements 2021 trial and about 80% I get this error0x c0000022  CustomHook_HD_EO.exe - application error.I have tried several times. Uninstalled and folders. Turned off firewall and defender virus.Windows 10 Pro 64 bit

Hi so I have a new creative cloud account and I would like to install the 2019 version of photoshop instead of the newest version, however I cannot find a way to do this on the creative cloud application. The option to download older versions is not where all the tutorials are telling me. Thanks!

I cannot sign in to my account on the creative cloudit's given me a message "there was an error with this action. Try again later"!

Buongiorno a tutti, spero possiate aiutarmi.Ho provato ad installare e disinstallare più volte Cloud, ma credo ci sia qualche problema.L'app dopo oltre 1 ora di tempo è appena al 20%.Qualcuno può essermi d'aiuto? Grazie mille,MT