Enterprise & Teams

I am using two different accounts on my Mac: one for work and one for personal projects. How can I use my CreativeCloud apps on both (using the same Adobe ID).I can see CC updater icon with shortcuts to the apps on Mac menubar in one of my accounts, but not another one.Vadim

Hello! Im IT support in an acadamic institution using an Adobe Organization licence. We run Adobe on more than 500 PCs. We're continiously encountering an error "Product Activation Required to Use this Product."  on several of our PCs. It disapears as soon as the creative cloud desktop app is reinstalled, but we can't do that for every PC every week.Please, fix it or help us fix it!! 

ADOBE!Please stop messing with the Admin portal.I shouldn't need to take a course on how to locate licenses and billing.Seriously, 

Hi,I noticed that there are no devices listed under the Activated Devices section in Plans and Payments in the Adobe Account menu even though I am logged into creative cloud on my computer. Is there anyway to fix that? Thank you.

when I create a users group, I can't see the botton for admins or assign products profile. what should I do? 

We are trying to migrate our project from AEM 6.1 to AEM 6.5 using CRX2OAK migration tool. The version we are using - crx2oak-1.10.0-all-in-one.jar. The command we are using is as below. java -Xmx1g -jar crx2oak-1.10.0-all-in-one.jar segment-old:<localdrive>/auth6.1/crx-quickstart/repository <localdrive>/auth6.5/crx-quickstart/repository --include-path=/ --exclude-path=/tmp --src-fileblobstore=D:/cq/ga/auth6.1/crx-quickstart/repository/datastore --fileblobstore=D:/cq/ga/auth6.5/crx-quickstart/repository/datastore --copy-versions=true --copy-orphaned-versions=true > migration_new.txtWe are getting following error. Please suggest. 02.02.2022 11:45:34.798 ERROR c.a.g.c.e.MigrationEngine: The internal error occurred during migration. The migration process has been aborted and it is not complete!java.lang.RuntimeException: javax.jcr.RepositoryException: Failed to copy contentat com.google.common.io.Closer.rethrow(Closer.java:151)at org.apache.jackrabbit.oak.upgrade.

 Adobe Creative Cloud started throwing this error roughly 1 year ago. We know editing the registry allows us to bypass this error. We'd like to better understand what the Adobe CC installer is trying to do when installing CC that triggers this error? Is it trying to add entries to Trusted Zones for the user? If so, why and which ones need to be added to Trusted Zones via GPO?

In some cases, "other versions" menu is not shown as below:  My colleague, who is troubling in this issue, would like to install previous verison of XD, 45.x.x.x.The menu is shown on her CC in local environment, but it's hidden in VDI. Is there any way to install previous version, 45.x.x.x, of XD. Looking forward to your answer, Thank you. 

Hey, I wonder if it is possible to run creative cloud enterprise on multiple computers at the same time? - More than one mac- and one windowsdevice.

I'm trying to re-install Creative Cloud for an enterprise level user in my organization, and having serious issues getting it installed again. After my first few attempts were unsuccessful, I tried fully uninstalling CC using the Creative Cloud Cleaner tool. At least Creative Cloud finally disappeared from my Windows 10 Apps & Features screen, so that seemed like a good sign. Now, though, after running the installer I downloaded from Adobe's website, the installer gets stuck on a "Loading Creative Cloud..." screen and thena blue message pops up saying "Creative Cloud is taking longer than usual to load." Finally, that window closes and another message pops up saying "Adobe Creative Cloud is needed to solve this problem", then the URL it gives you to install it goes to a page that only lets you download a free trial. Is this a known issue? We've been having issues with all Adobe software for the past week but this one's being a real struggle to get CC installed again.

where I can check subscription support end date on portal for acrobat pro dc

Hello everybody, I am referring to this article here.I tried already fixing it several times with this application. Unfortunately, the error still occurs.Does somebody know what else to do?Grettings,Christoph

we have 2 licenses and need to remove one. considering we bought each license at a different time we should have 2 dates to unsubscribe from each license. This isn't the case as there is only one renewal window. who should I contact to solve the matter?

Buenas tardes Se puede asignar una licencia a un grupo de usuarios??? Gracias!!!

I'd like to delete my team, but none of the settings help. No setting is avaliable either, so how do I delete my entire team?

Can someone please guide with steps to retrieve environment id in Adobe Cloud Manger portal ? 

Can't add user it error "Something went wrong while saving. Please try again later." Please see attach picture.

How can I get rid of one of four licences in our plan (abo)?Wie kann ich eine Lizenz (1 von 4) aus dem Abo loswerden?

Hi,Back last year our organisation was using Adobe with Azure Sync.  Within the Adobe admin portal I was able to see all the user groups from Azure and I was able to select which user groups I wanted to sync through to Adobe.  Eg 'All Staff' 'Year 10 Students' 'Year 9 Visual Arts Students' etc.As of late last year the sync was upgraded to OIDC, and now I cant seem to find where I can find a list of Azure User Groups to select/deselect.  I just have the previous synced gorups under Users > User Groups.Am I missing something here? 

Hello! I have all of a sudden begun receiving an error message stating that my CC Libraries aren't syncing due to my Cloud Storage being full... which it isn't -- not even close. I've attached a screenshot below, but has anyone else been getting this same error? How do I fix it? Thank you!

I was wondering if it is possible to get the Adobe sites / admin console to sign in when using Azure AD without the user having to enter their email address to sign in.  This is paticually annoying when a member of the team is accessing the Adobe sites from the Microsoft Apps portal (which they are already signed into) to then be presented with another screen to enter their email address before being signed in.  Would be great if there was a way to make this flow a bit smoother.

I am the admin at a small startup, signed up for an account and don't currently have access to https://adminconsole.adobe.com/Am I right to assume that once I buy mulitple license of say Acrobat DC for teams I will automatically get converted into a busines / enterprise account and get access to the admin console? Or do I need to start from somewhere else to begin with if I don't have access to admin now? Microsoft 365 admin center I could access even before I made any purchases, can't quite figure out how things work at Adobe, please advice. 

I have an Creative Cloud All Apps Student License from the Academic college there I study. the license will expire just at dec.22 . when I log in with the adobe ID, This is the message I'm getting.        why?? 

We use the same computer each semester.  License are moved to new incoming students.Do we need to install again on the same computer?

I subscribed for 6 liscences of Adobe creative cloud late November 2021. It expired in December and I am trying to renew the plan now, but it says I have no plan and I cannot buy a new plan. Please help!