Enterprise & Teams

Hi there,I'm a software packager working with my local government. Basically I have a license key for Acrobat 2016 DC Pro and was wondering if there was any way to get a direct download link to the installer so I can package it for deployment on the network

Hi.Please HELP us!!!!!We have 3 adobe business acounts in our company, each acount has 2 people that are working on it.In the past 2 months we are conatantly having SEVERE syncing issues with all our shared files - they often dissapear, or do not sync the latest version of the file.We called the support so many times, they just made it worse,Does someone here knows how to handle this issue for ones and for all??

I'm having the same problem. I'm logged in as an administrator on an Amazon EC2 instance (Windows Server 2019) and the installer Adobe Creative Cloud desktop just gets stuck with an error that says: Javascript is disabled, please enable JavaScript and try to sign in again. Check your browser. Windows Server is not the issue, as I manage a whole render farm with Adobe After Effects already installed on  the same version of Windows Server. I already made sure that scripting is enabled in Chrome, IE, and Firefox as well as cleared my cache and signed in again. Could it be a misconfigured network or security setting? Yes, I'm part of a Teams account, however I opened a chat with Adobe support through the admin console and they directed me back here and told me to post on this forum as there was no resolution to this issue on their end

I really hate it to have such limitation, which other big tech companies doesnt have and it seems like it isnt even a big issue to fix this. I have a personal and a business account and everytime i need to work on a different project, I have to switch between my accounts. That means: go to creative cloud -> log out -> login -> type in password -> start programm again. Which is really annoying and i really dont understand why this problem isnt solved yet. 

hello guys I have canceled my adobe subscription and canceled my payment plan before 3 months and adobe still taking monthly payment fees so please help how can I refund my fees and cancel my monthly payment.

I am using two different accounts on my Mac: one for work and one for personal projects. How can I use my CreativeCloud apps on both (using the same Adobe ID).I can see CC updater icon with shortcuts to the apps on Mac menubar in one of my accounts, but not another one.Vadim

Hello! Im IT support in an acadamic institution using an Adobe Organization licence. We run Adobe on more than 500 PCs. We're continiously encountering an error "Product Activation Required to Use this Product."  on several of our PCs. It disapears as soon as the creative cloud desktop app is reinstalled, but we can't do that for every PC every week.Please, fix it or help us fix it!! 

ADOBE!Please stop messing with the Admin portal.I shouldn't need to take a course on how to locate licenses and billing.Seriously, 

Hi,I noticed that there are no devices listed under the Activated Devices section in Plans and Payments in the Adobe Account menu even though I am logged into creative cloud on my computer. Is there anyway to fix that? Thank you.

when I create a users group, I can't see the botton for admins or assign products profile. what should I do? 

We are trying to migrate our project from AEM 6.1 to AEM 6.5 using CRX2OAK migration tool. The version we are using - crx2oak-1.10.0-all-in-one.jar. The command we are using is as below. java -Xmx1g -jar crx2oak-1.10.0-all-in-one.jar segment-old:<localdrive>/auth6.1/crx-quickstart/repository <localdrive>/auth6.5/crx-quickstart/repository --include-path=/ --exclude-path=/tmp --src-fileblobstore=D:/cq/ga/auth6.1/crx-quickstart/repository/datastore --fileblobstore=D:/cq/ga/auth6.5/crx-quickstart/repository/datastore --copy-versions=true --copy-orphaned-versions=true > migration_new.txtWe are getting following error. Please suggest. 02.02.2022 11:45:34.798 ERROR c.a.g.c.e.MigrationEngine: The internal error occurred during migration. The migration process has been aborted and it is not complete!java.lang.RuntimeException: javax.jcr.RepositoryException: Failed to copy contentat com.google.common.io.Closer.rethrow(Closer.java:151)at org.apache.jackrabbit.oak.upgrade.

 Adobe Creative Cloud started throwing this error roughly 1 year ago. We know editing the registry allows us to bypass this error. We'd like to better understand what the Adobe CC installer is trying to do when installing CC that triggers this error? Is it trying to add entries to Trusted Zones for the user? If so, why and which ones need to be added to Trusted Zones via GPO?

In some cases, "other versions" menu is not shown as below:  My colleague, who is troubling in this issue, would like to install previous verison of XD, 45.x.x.x.The menu is shown on her CC in local environment, but it's hidden in VDI. Is there any way to install previous version, 45.x.x.x, of XD. Looking forward to your answer, Thank you. 

Hey, I wonder if it is possible to run creative cloud enterprise on multiple computers at the same time? - More than one mac- and one windowsdevice.

I'm trying to re-install Creative Cloud for an enterprise level user in my organization, and having serious issues getting it installed again. After my first few attempts were unsuccessful, I tried fully uninstalling CC using the Creative Cloud Cleaner tool. At least Creative Cloud finally disappeared from my Windows 10 Apps & Features screen, so that seemed like a good sign. Now, though, after running the installer I downloaded from Adobe's website, the installer gets stuck on a "Loading Creative Cloud..." screen and thena blue message pops up saying "Creative Cloud is taking longer than usual to load." Finally, that window closes and another message pops up saying "Adobe Creative Cloud is needed to solve this problem", then the URL it gives you to install it goes to a page that only lets you download a free trial. Is this a known issue? We've been having issues with all Adobe software for the past week but this one's being a real struggle to get CC installed again.

where I can check subscription support end date on portal for acrobat pro dc

Hello everybody, I am referring to this article here.I tried already fixing it several times with this application. Unfortunately, the error still occurs.Does somebody know what else to do?Grettings,Christoph

we have 2 licenses and need to remove one. considering we bought each license at a different time we should have 2 dates to unsubscribe from each license. This isn't the case as there is only one renewal window. who should I contact to solve the matter?

Buenas tardes Se puede asignar una licencia a un grupo de usuarios??? Gracias!!!

I'd like to delete my team, but none of the settings help. No setting is avaliable either, so how do I delete my entire team?

Can someone please guide with steps to retrieve environment id in Adobe Cloud Manger portal ? 

Can't add user it error "Something went wrong while saving. Please try again later." Please see attach picture.

How can I get rid of one of four licences in our plan (abo)?Wie kann ich eine Lizenz (1 von 4) aus dem Abo loswerden?

Hi,Back last year our organisation was using Adobe with Azure Sync.  Within the Adobe admin portal I was able to see all the user groups from Azure and I was able to select which user groups I wanted to sync through to Adobe.  Eg 'All Staff' 'Year 10 Students' 'Year 9 Visual Arts Students' etc.As of late last year the sync was upgraded to OIDC, and now I cant seem to find where I can find a list of Azure User Groups to select/deselect.  I just have the previous synced gorups under Users > User Groups.Am I missing something here? 

Hello! I have all of a sudden begun receiving an error message stating that my CC Libraries aren't syncing due to my Cloud Storage being full... which it isn't -- not even close. I've attached a screenshot below, but has anyone else been getting this same error? How do I fix it? Thank you!