Enterprise & Teams

We are doing a POC  application based on AEM 6.5 with React SPA. We are trying to integrate Azure AD authentication by using Open ID connector.The below is the sequence of steps to authenticate user to login in to our application. User able to register through our application. Data will be saved in Azure AD.Register user tries to login by using his email id and Password ( click on LOGIN , a form will be submitted to Azure and we get back with UI)Azure will give back a page  having user name and pwd to enter and Submit button optionUser will validate by Azure AD and respond back with a valid  Id_token valueAt run time, code should capture the Identity provider object and get the token value. Here we are capturing the token in cookie.Create a virtual userIs there any Java  Azure Identity provider that supports the above functionality in AEM? It would be nice if you provide any pointers or GitHub references.

Bonjour, J'ai créé un package creative CLOUD pour une suite ADOBE 20.22 afin de l'installer sur un mac book de 2019 avec CATALINA (à jour) sur un compte Admin" L'installation se conclue avec le message suivant : L'installation a échoué. Le programme d'installation a rencontré une erreur qui a provoqué l'échec de l'installation. Contactez l'editeurdu logiciel pour obtenir de l'aide."En visualisant le fichier PDAPP.log j'ai noté 2 erreurs :- Failed ton get value for conflicting process- Failed ton retrieve the conflict process infoA priori la version que je possède est compatible Catalina, ou est le problème ?merciSUN

We have one user getting this error in a Remote Desktop environment, however the error message is for other users on the server. None of them are actually exceeding their limit, but for some reason it is trying to connect her user as one of them. If she chooses activate with a different ID it works, but the error comes back after she logs out and the next time she launches Acrobat

If you receive this error you can sign out from other computers where you may be signed in. In the following screen, choose 'Sign me out of the other computers so I can sign in here'.For more detailed troubleshooting steps see: Creative Cloud "Activation limit reached" or "Sign-in failed" error.Hope this helps. Or let us know by adding a comment below.

can we use different applications in different machine?

Greetings. Deploying Creative Cloud Desktop App with Named User Licensing and Self-Service enabled via Munki on mostly macOS Mojave Macintoshes.  On a completely fresh and restored machine, the CC Desktop App (CCDA) works as desired. However, when installing the CCDA onto a machine which has previously installed versions of Adobe Products that used a Serial-based license (i.e. from the old local Creative Cloud Packager), the CCDA will not respect the "self-service" settings set in the Enterprise Console. Those previous Serial Number Licensed versions were all packaged without the self-service option being enable because we were going to manage the individual versions of the applications via munki because we had not yet transitioned to Named Licenses. I am removing the serial-based licensed programs using the methods outline here:https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html and here:https://helpx.adobe.com/enterprise/

My account page shows no plan.  When I open Acrobat, I'm offered a trial. What happened to my subscription?

When trying to launch the Creative Cloud Packager on my iMac, i'm running into the "Oops something has gone wrong, please try again" message.  I'm trying to create a deployment and retrying is not allowing me to do so.Any hints at where to look for a log to explain what is actually happening with this?

I'm a teacher, needing to upgrade our software. Last week, an Adobe customer care person started to help me and we realized I needed some sites white listed. It was way easier for my school to just turn off the filtering for my classroom today, when no students are present. I had left the window open where I selected the programs I wanted, so this morning, I was able to download the package. When I double click to open the .pkg file, it runs the trouble shooting which comes back saying The installation failed (encountered an error that caused install to fail, contact software mfg for assistance). Any suggestions on what I can do over the weekend instead of taking precious class time next week?

I need phone contact withe Adobe Enterprise in the UK. Is this possible? 

Hello Adobe community,  I'm a system administrator for my school. We use Adobe CC products to teach our students about adobe products. We have installed the shared device licenses in our lab classrooms and they work just fine during normal classes. Students login using there school e-mail and they can start using the adobe products. Exams are around the corner and we do face an issue. The exams require us to block internet access on the exam accounts . The exam accounts are all based on windows 10 with roaming profiles and windows policies.  One way to block internet access on our exam accounts is to setup a 'fake' proxy that points to a fake location.We do this with GPO registry settings 'ProxyEnable' and 'ProxyServer'This works great. Students can access all local data but can't browse the internet during the exams.  We can enable an exeption with 'ProxyOverride' setting. This enables us to whitelist some sites/servers. The problem is that

Hi, Trying to install Adobe Creative Cloud on multiple laptops which were all on:Microsoft Windows 10 version 1903 x64-based system (KB4532693) However when running this setup we are stuck in a blue screen of death loop during the instaltion of the apps.We have rolled back the computers to an older windows update and have no issues now. However we are not too keen on running old Windows updates. Has anyone else had this issue / know of a solution? Cheers 

Hi I am trying to install Adobe XD onto Windows 10 1809 via an msi package, which has been downloaded via the Adobe Admin Console.The package refuses to install and the log files are not that clear as to the exact cause. All the Adobe support people can find is some error 505 errors. I have been working with Adobe support for best part of 6 weeks and still not made any real progress. The package will not install if you run the MSI via our Deployment Solution or if you manually run the MSI under a Domain Admin account, whic is also a member of the local admin group. However, it will install if you use the local built-in admin account. It is not possible to change the user account we use from our Deployment solution as this is supplied by a third party. It also install to an unusual location c:\Program Files\Windowsapps Has anyone any (successful) experience of packaging XD that they could share or any help/advice to try and get XD to install. We have to install on multipl

I just want a rough idea how much more Enterprise costs than Teams. I tried contacting Adobe directly, but apparently they're on vacation or something.  

Hello,I have a problem with Adobe Cloud, When i login, you don't give me the option to enter my username and password.I upload images with the error. 

I am trying to use our CS6 suite after upgrading my Surface 4 to Win10.I have the original e-mail/password.When i choose Illustrator I am told that I must change my password.Q1: This is a group account. If I change the password others will (presumably) not be able to use the suite as I changed the password. Will others b eforced to cahnge the password? Q2: I tried following the steps to change the password but the Abode site seems to be unresponsive for 2 days now. I get a message saying the site (what site I di not know) cannot be reached and to try again. I am talking to you here because I cannot log a ticket as I need to change the passowrd first but cannot change the password. Repeat ad nauesum. I cannot find an e-mail address or a phone number on adobe.com that I could use. What do I do now?

We have an issue where we are assigning licenses (in the admin console) to users, but when they log in, it doesn't register that the license is assigned. Not on the users web portal, nor on the actual adobe app. Strangely enough, this is only happening on new users since December 2019. We have 2x licenses assigned to users that were assigned ages ago, and they don't have any problems. It is only the 2x new users that we assigned licenses for recently that have this issue. 

Hi everyone, I have installed the adobe illustrator into desktop for user A successfully and license is activated without issue.Now, user A are changing from PC to laptop, can i install the adobe illustrator for this user without uninstalling the adobe illustrator in her PC? Please help. Thanks. Regards,C 

A few months back I made the change to my DOCICON.xml file to enable the integration with Acrobat and Sharepoint to prompt the user to "Check Out and Open" PDF files in document libraries in Sharepoint 2013. It worked fine and as expected.After applying CU's to Sharepoint up to October 2013, this function seems to have gone away. I verified that the DOCICON.xml settings are correct.  Ex: <Mapping Key="pdf" Value="pdficon_small.png" OpenControl="AdobeAcrobat.OpenDocuments" /> I can still get the "check out..." prompt if I open the document libraries with Windows Explorer, but not when PDF's are opened directly on Sharepoint. I have a support case opened with Microsoft, but they seem to point the problem at Adobe.I have verified that the AcroPDF.dll is on each client and is enabled in IE. The PDF files open with Acrobat, but the check out prompt is not showing up unless I open the Sharepoint library with Explorer.Have tried different Acrobat versions (10 and 11) as well as dif

Hi, I've created different users groups with their product profiles. I've assigned administrative privileges to the admins of every single group but, as far as I can see, an administrator of a single group can see all the organization groups, and product profiles, etc., though she/he (correctly) can't manage them. Is there a way to limit the view of all the groups? For example, I'd like that the admin of the Sales group could see only the product profiles and users of its group, and NOT all the other groups, and their respective product profiles. Any suggestion?

When I start RUM on one of the machines in a lab I maintain, it will only check for Acrobat updates, while the other machines check for everything. I can't seem to get this one computer to look at anything else. I investigated using ChannelIDs to force it to look for a specific app,  but that feature doesn't seem to support versions after 2015. Any ideas? This driving me crazy.   I am typing "sudo remoteupdatemanage". We don't need a proxy. I am currently running version 2.2.0.3. I can confirm that Acrobat is indeed up-to-date and all of the other apps are not updated. For instance, Photoshop is at 20.0.4 and 20.0.6 is available. Here is what I see when I run the command on this computer:   Starting the RemoteUpdateManager... ************************************************** No new updates are available for Acrobat/Reader ************************************************** No new applicable Updates. Seems like all products are up-to-date. RemoteUpdateManager exiting

HelloWe have an internal Adobe Update Server (Windows). Usually the users do see the apps they have licenses for in the Creative Cloud desktop app, but not always. Myself as an administrator do not have any licensed apps. I only see Illustrator, why I do not know. I do not see any trial versions and I need that to test the downloading of apps when users complain. If I remove the override file I can see all the trial versions. How can i fix this?

Recently I have joined a university that provides students with free access to all Adobe CC applications. I have logged in correctly with my student email via the desktop application and when I log in all the apps say "try" and "buy" when I'm supposed to install them for free. When I log in it also skips the step that asks you if it's a personal or school account. I've tried signing out again and logging in but it would be the same. I've also contacted the school's IT support to see if the account is linked to the subscription and I believe it is. It's also worth noting that i've used Adobe CC in my old school (which I do not attend anymore) as they provided it to students for free (all access). I've also logged in successfully using my old school email. So i'm wondering if I need to cancel my old email or change the email that i've used the first time because of the conflict so as to allow my new school email (university) to get full access. How do I fix this?

Hi, I'm trying to understand the Adobe best practise metod for installing Acrobat DC on a shared virtual server. This is the guide adobe support gave me: https://www.adobe.com/devnet-docs/acrobatetk/tools/VirtualizationGuide/wts.html#terminal-server-deploymentThis has steps with no explanation on how to implement them such as:Accept the EULA on behalf of all users by setting the appropriate registry key.Use SUPPRESSLANGSELECTION on the command line at install time to disable user’s ability to change the language.Has anyone managed to do this?

I am trying to login to the creative cloud app on windows but my enterprise login requires 2FA via DUO. When the creative cloud app re-directs to the DUO via OKTA login I am not allowed to authenticate because the chrome API Creative cloud is using is too old and enterprise requires latest version of chrome to allow authentication. Is there any way I can have Creative cloud app redirect to the actual chrome browser vs. the frame window used by the CC app?  Thanks!