Enterprise & Teams

Hello there, I need to know is there support for Retina Display in Adobe creative cloud?

Hi, I'm creating a package with multiple apps and versions, as I have done many times prior, but upon completion of the build it states that the packager was unable to upload metadata to the server. I tried editing the package, rebooting and editing the package but nothing changed. Still unable to upload the metadata. What does that mean and how can I fix it?Using CCPLauncher and serial number license for enterprise

Any solution to this error 'Unfortunately we were unable to upload your package metadata to the Creative Cloud. If you wish to try again please edit your existing package' , I raised a support call for this in August and again today - see screenshot.This error occurs:when creating a new packagewhen editing an existing packageUnder both Mac and WindowsUnder any of the three unique Admin accounts all of which have been registered in the DashboardOn any workstation (Mac or Windows) under any Admin login.Any suggestions?CheersPhil

Anyone come across this this error, I have raised a support call with Adobe, citing the packager error '' Unfortunately we were unable to upload your package metadata to the Creative Cloud''  and their first response was that I had not created new packages since the 31st I don't hold out much hope of a resolution.Just to be clear I have already successfully created packages, however today on the 4 of August when I run the Enterprise packager it completes but returns the error '' Unfortunately we were unable to upload your package metadata to the Creative Cloud'' it recommends editing the package to force it to upload again I have tried this with each package editing fails with the same error.I have created new packages from scratch, I have attempted to edit each one all attempts fail with the same error.Any ideas?CheersPhil

i need a link to download cs4 design standard english

Ok I'll give a quick overview of our environment and see if anyone can help.Our environment is purely Terminal Server 2008R2, to be more specific it's Citrix XenApp 6.5. For a little over a month now Adobe Reader has been crashing IE with the following error in the event log:Faulting application name: iexplore.exe, version: 9.0.8112.16685, time stamp: 0x55ce721cFaulting module name: ntdll.dll, version: 6.1.7601.123136, time stamp: 0x55a69cecException code: 0xc0000374This crash, is completely random, not reproducible (as it will break for a user several times, logging the message, and then the user will be fine again). We do know it's reader causing the problem because the users report opening a PDF from the internet (or the company intranet) and it crashes.We have discovered that if the user opens Adobe Reader and leaves it running in the background the users do not face the problem.We've also discovered that if you disable the Adobe Reader plugin in IE the problem also goes away. (The

HiWe have a problem to deploy Adobe Acrobat Pro DC in or environment. Our client are Windows 7 Enterprise x64 controlled by AD and SCCM 2012.When we are deploying or doing a manual install the PDF printer is missing.After some test I found out the following.Microsoft has a function that you can add device path in the registry. We are using that function for a central driver store. If you have several device path the PDF printer installation fail.

I need to an assitant editor to my cloud license, in order to install the softwares onto her systemfor generic use.How can this be done, or de we need to essentially create a new license.Many

Adobe Acrobat kann keine Verbindung zum Internet aufbauen, obwohl Internet ok ist.

I have a paid subscription to abobe products but have just went from my MacBookPro to a new computer with Windows 10. How do I get my subscription/programs to my new computer?

is indesign included in the student package?

Since a week, I can't sign in to my CC desktop application. It opens, I enter my info, and then, I have a loader... Before, when I had the same problem I just reinstall the program, but now I can`t do this. Please help!

When I look at the admin console it show that machine is licensed, but it is still using a trial license. What gives?

Hello,I am creating a new image for our office using Windows 10. I am finding that with Assistive Technology Support enabled my test users are running into issues when using RDP to remote into their computers. I would like to know how this feature can be disable in my image, is their a registry entry, or a way to disable it in the Adobe Customization Wizard? If need be I am also open to disabling it in the program itself pre-image capture. I haven't yet tested to see if the option is stored in the user profile or not.Thanks Bryan

We have used Adobe Standard products at our company for a department for many years.  User's need access to a few tools, one being the stamp which traditionally grabs their user info.  I've discovered with the online activation portion of the software it appears to share custom toolbar button inclusions which is awesome.. however it also shares the user info traditionally set on each machine.  I'm using the same user ID for all of our installs.  Never been prompted for this with older versions of Adobe Standard Products.  So far I've installed on three machines and the stamp seems to follow whoever last set up the info for the stamp... which isn't how we want this to work.  We'd like each user to be able to stamp their name for accountability sake, so a user stamp stays set for the user profile on that machine.  Some machines have multiple profiles/users that will log in and be stamping PDFs.  Can we turn this sort of function off easily or do I

Is there a way to standardize some Quick Tool menu items?  We deploy Adobe Standard for a select department where I work, where they utilize a select group of quick tools.  It would be nice to be able to have these populate for all users.  I have disabled synchronization for our user's since their stamps MUST be unique.  I've looked through the customization wizard and don't see anything outside of the Tools.  I've created a special Tools group they use, but it does not auto load to the toolbar... a uniform Quick Tools would be awesome and perfect... help?!

I've been trying to create a deployment package for Acrobat Pro DC to be used in a university environment. It's deploying fine, and it's not prompting for a license, but every time you open Acrobat via shortcut or just from opening a pdf, the Creative Cloud sign in page comes up prompting a sign in. The user can just close the window and proceed to use Acrobat, but I'd like to get rid of the sign in page to avoid confusion. I created the installation using the customization wizard and checked "Disable all services". The serial number is in the Personalization Options dialog, but when I click "Grant Offline Exception & Disable Registration", it throws an error: "Offline exception grant process failed. Please refer to oobelib.log in %temp% for details." I can pull those errors if it will help. Thanks!

We have close to 900 installs of Acrobat X Pro out in our Windows 7 SP1 environment and there was a request to now enable the Office Add-In for Acrobat X Pro.Manually adding the Office Add-In through the Add/Remove Programs works just fine, but trying to add it through a scripted command line has been painful.This command line gets close, but it it does not function properly - it doesn't create a PDF through the Office Add-In (toolbar).msiexec /i {AC76BA86-1033-F400-7760-000000000005} ADDLOCAL=PDFMaker,PDFMakerForOffice,PDFMakerForWord2K /qn /norestart /log "C:\Windows\Temp\AcrobatX_PDFMakerForOffice.log"Eventually, this command line worked:msiexec /i {AC76BA86-1033-F400-7760-000000000005} ADDLOCAL=ALL REMOVE=PDFMakerForOutlook,PDFMakerForVisio,PDFMakerForProject,PDFMakerForAutoCAD,PDFMakerForIE,PDFMakerForPublisher,PDFMakerForAccess,PDFMakerForLotusNotes /qn /norestart /log "C:\Windows\Temp\AcrobatX_PDFMakerForOffice.log"Now, the main issue is that the Add-In will eventually switch ov

When Reader DC is installed on a machine that already has Acrobat Standard, DC is taking precedence when opening pdf documents. We tried to change the default to acrobat and doesnt seem to solve the problem if Business Objects. Does any one know when we can open the pdf documents with acrobat in Business Objects?

Hi,what kind of rights do you need for:* Installing Creative clouds2015?* Using and worrking with Creativ Clouds 2015?* Updating Creative Clouds 2015? - My users are not local Administrator and we use SCCM2012 for deployHow can i silent deploy Adobe Creative Cloud 2005 with the EXE package i have ? (SCCM2012)ANDFirewall - What has to be open to download updates to klient PC ?/Rights ?AndWhat has to be open when i download applikations in Creative clouds/Rights ?No local admin.Thanks , Mike

I had this summer a CC2015 update for both Photoshop and Illustrator. Enjoyed the Libraries function, and experimented with the apps Adobe Shape and Adobe Color, Adobe Brush. Perfect to have this combination of mobile (both an Android phone and iPad) and computer! Started with my design lessons at the Game Education of Grafisch Lyceum Utrecht and wanted my students to work with these libraries, and for instance use the Berlin Library of Dave Masha. But now I have the "New" Adobe CC 2015 version of Grafisch Lyceum Utrecht downloaded, and my Libraries are gone. Vanished. This is on my home Mac, tried it on my laptop and there the function is visible, but only the Adobe Color colorpalettes can be used. What is wrong with you guys? Do you have a special Educational version where the Libraries function is gone? Now I understand why the rest of the teachers aren't using it...a

I've recently setup the Creative Cloud suite on two office PC's (Win7 pro x64). One of the machines is able to connect to the licensing server however the second machine which is on the same network is not able to connect. The PC that is able to connect shows under device licenses in the admin portal.Both machines run the same security software.At this moment in time I've tried:The troubleshooting steps for not being able to connect to the licensing serversTurning off the firewall/making sure CC etc. is whitelistedRemoving all security softwareSafe mode w/ networkingTurning off all startup servicesAny other ideas?Thanks

I get to my account and the purchase shows up in the order history, but I haven't found a link to download it or to use it. What d I have to do next.

I got a new computer and tried to validate the licensing information by putting the product code in at adobe.com/go/edu-validate. I got a message that said this: Identit-e does not recognize this product code.  1. Check the accuracy of your product code and re-enter it. 2. Confirm that your product was purchased in North America or South America. Products purchased outside of these areas are verified by Adobe directly at https://www.adobe.com/support. 3. Confirm that your product is supported by Identit-e verification. The following products are not supported and will be verified by Adobe directly at https://www.adobe.com/support.      - Creative Cloud Memberships     - Volume License Program purchases

Adding a Stamp to the Document, the information screen does not automatically open for my users to enter the information that appears on the stamp. For them, they have to put the stamp on the PDF the go to Edit/Preferences/Identity/then fill in the identity each time. They do enter multiple identities on the stamp. Is that why? is there a way to set a default?