Premiere Elements

I recently received a new link to troubleshoot a problem with Adobe Premier Elements 2018 audio loading but not video. I reinstalled only to have the same issue.I tried the handbreak method only to have audio come back doubled/tripled in sound layers.This is real frustrating as I paid for a program and it should work like it always has.Now I feel like I have to learn how to become an IT guy. I didnt sign up for that. Only to pay for a working program. 

Hello, Can anyone please tell me why the render feature in my Adobe Premiere Elements 11 freezes up at exactly 100 of 1800 frames? (Yes, it's old, but it's all I've got to work with right now.) I am editing a 1-minute video comprised entirely of high-resolution photos and I am using numerous motion effects. I've tried rendering the whole timeline. I've tried rendering only small parts of the timeline. I've shut down all unnecessary background apps on my computer. I've tried everything I can think of and nothing works. Any help would be greatly appreciated! Thank you!

i just bought Premiere Elements 11 and would like to edit some video produced by a screen capture program. The capture program is called Bandicam, and according to the VLC video player, the video codec is "mpeg 1/2". The actual file type is AVI. When i try to import this file, Premiere Elements says that the file type is not supported, and the codec is missing. The thing is, I am able to use these same files in Windows Movie Maker without any problem. How do I get around this issue? Thanks in advance for any help!

I shot some video in 4K/30fps and am editing it in Adobe Premier Elements  2020.  I increased the scale to 200% over the entire clip.  A still frame looks fine but as soon as the clip plays, the focus degrades noticibly.   The images lose detail and become a little foggy.  It's not dramatic but it is a noticible difference.  Does anyone have any idea why this is happening?  Is there any way to preserve the detail on playback?  Thanks.

Hi,  I am trying to set up a file folder structure in Premiere Elements Project Assest panel, but drag and drop isn't working.  I can't drag a file from one folder to another to reorganize my files.  Sometimes when I try to drag and drop I get a "no" icon and sometimes I get a "hand" icon, but in both case, the file isn't moved.  Also, the open/close triangles on the folders don't seem to work consistently.  I'm running Premiere Elements 2020 on Windows 10.  Thanks.Zaffer***************************Additional observations:  I'm using the List view, and I found out that when I drag an item from one folder to another in List view, the screen doesn't refresh, so it looks like nothing happened.  But if I switch to Grid view, I can see the change I made.  This is pretty clumsy.  Is this a bug?

Where is the rate stretch tool in Premiere Elements? I can't change the drag icon into time stretch to easily adjust my clips and have to change the speed manually.

I can import the audio just fine and I can hear audio in the exported video, but I can't hear it in the editor. This makes it impossible to make any good changes to the audio. I can't hear audio from the video and the audio that I add either. How can I fix this?

New computer , moved all my stuff via timemachine (succesfully !) but trying to start up previous video projects ends with a new "sign in" . Ive connected to Apple account wich say all set with the application and then new sign in . When I go via "sign in " with my  adobe identity (new and accepted password) it just bounces back to "sign in" . all above happends when I try to open a new project.... 

Major newbie here, forgive me if my terminology is inaccurte.  I'm recording a fitness class using two audio inputs (one XLR input from the sound board for music and using internal mic for class sounds - cheering, clapping, etc).  Am I able to mix/control my audio levels individually in Adobe Premier Elements?  The audio appears to show together in one Audio frame, can I separate them in post or is this something I must do in the camera?

I'm using a transparent png logo which I want to animate (rotate in place), but when I add it to the timeline, black background is added. How can I remove the background, or retain the transparent nature of the png file?  Thanks and sorry if it's a silly question.  Edit: I tried the luma key, which I've seen suggested elsewhere, but it removes the logo itself and not the background. 

I have the app pinned to my desktop and my taskbar. Everytime i click it, the mouse makes the loading gesture (with the little blue loading circle). After that, the app does not proceed to open. Someone please help me. I tried the solution on the website but it was the 16.0 and i need the 18.0 one

After starting adobe premiere elements 2020 and opening my project, everything works. After saving my project and closing the program, the program can't be started again. Nothing happens. Only after rebooting the system, it works again. What goes wrong?

I've just purchased Premier Elements 2020 for use on my iMac computer. Can someone please tell me where I can locate menu templates so I can divide my video projects into chapters. Thanks in advance.

Two questions here. -First- If there is a way to make the push transition (and other applicable transitions, if any) cause an object to go up and down instead of just to the right, and to the left (with the backwards option).-Second- If there is a way to make the animated gifs last longer in the video without having to put the same animated gif file right by it.

I just purchaced and installed Adobe Premier Elements. I tried opening an MP4 file, it looks like this. What have I done wrong? Video was shot on my little point and shoot Panasonic Lumix.

Hello, I have been having a lot of problems with adobe premiere elements. My videos, which were recorded on an iphone se, in 4k 60fps, upon playback, or after rendering or exporting the video,  glitch in many ways, such as flashing rapidly, changing to random colors, overlapping video and changing the picture (For example, the video clip plays the image from another video, even after deleting it and replacing it on the timeline.), and the cross disolve makes it extremely distorted. This has been very frustrating as I have tried updating the drivers, calling support, and a lot of other things, yet nothing has been able to solve the problem. I am using the most updated version of adobe elements, my proccessor is an Intel(R) Core(TM) i710750 H CPU @ 2.60GHz 2.59 GHz. My graphics card is a NVIDIA GeForce RTX 2060. Im using an MS-Windows system. If there's anything else I need to include, please let me know.Thank you,Scott

I cannot import video from iPhone SE into my Premiere Elements 2020. Anybody know a fix?

I have a video that is 720x460, so in creating the project I made it the same size.  I loaded the media file, edited it, and exported the file.  The resulting file is 720x460, but instead of full screen, the resulting video is about half the size, with black borders all the way around.Why is this happening, and how can I prevent it from shrinking the size of the display?

I run Win 10, and have Premiere Elements 19 as well as Photoshop Elements.I have used these programs frequently on both desktop and laptop. Yesterday on my desktop (my main workhorse) I booted the program up and got the spash page  but when I clicked on Premiere Elements, it suggests there was w configuration error and to try rebooting the system. I ahve done this numerous times, to no avail. Please help.. (It works fine on my laptop).WP

Hi, I'm working with Premiere Elements 14 and for some reason, it has begun to constantly crash when working with multiple video layers. It seems fine any other time, but once I get 3-4 layers going, it's only a few seconds before it inevitably crashes. This is puzzling because I've used it for years without this happenning before. I'm running windows 10, Intel i7-8700, 16 GB ram, 64-bit OS, and have tried common fixes like restarting etc. Thanks if anyone can help.

Does Premiere Elements 2020 play nice with Dolby Sound? For the past few years, Adobe and Dolby have not played nice with each other and Adobe stopped supporting Dolby Sound, so those of us with investments in higher end camcorders with Dolby sound are out of luck except for going back to using Adobe Premiere Elements 15 which was the last version to support Dolby.

Premier Elements 2018 launch error freezes @ PlayMediaCore.pm 

I have a 40 min project with intermixed video clips and individual images. I have tried the remedies provided in the forum with no success. Finally I deleted all 12 clips leaving only images and STILL GOT THE SAME error message preventing me from exporting the remainder of my film. I hate to go back to scratch and recreate the project if I have a permanent error condition. 

PE 15: MS updated my computer last night. I loaded a song mp3 and a recorded video into a movie I am was working on.  When I click on either and I get the little box and I click on the play arrrow the it "plays" but I get no sound.  If a export the movie the sound is on there.  But while working on making a movie with PE15 I try use get it lined up perfectly but sence it does play I can not edit it the way I might.What do I do to get to hear music and video while in PS15.  (I have used this PE15 for over 4 years and made about 200 movies and it would always sound the music to me upto today.)   Please try to help

I just installed APE 19. I am running Windows 10 PE 64 Bit. My Video Card is LG FULL HD(1920x1080@60Hz) 4095MB NVIDIA GeForce GTX 1070 (EVGA). I have tons of memory. After importing a video file of any type, I cannot play the Video. I get no messages, it just doesn't play. I have tried MP4, AVCHD, MP2 AND DVD-NTSD. To import I used ADD Media and the clips are in Project Assets. I pull the clip into the timeline in Expert Mode. The clip appears on the timeline, both video and audio. If I move the marker along the, video appears in play and changes as I move on the timeling. The only problem is it will not play. I have read information in help but have not been able to make to find anything that fixes this. I am guessing this is some simple setting that is not correct or something like that but this is my first use of APE.