Premiere Elements

This is so frustrating, I am editing a short 1080P video with additional audio clips and this dang program locks up on me.  I am not doing anything special other than adding transitions to it and the dang thing locks up on me So sick and tired of this POS program. It would be nice if Adobe could put something out there that the everyday person could use on a 7th Gen Core I7 processor     

プレミアエレメンツ初心者です。 movファイル（ファイルの種類：QuickTime ムービー (.mov)）をプレミアエレメンツに４つ読み込み、３つは映像も音声も正常に読み込んでくれたのですが、1つだけ音声のみ読み込んでくれません。オリジナルの音声は、PCのファイルからWindows Media Playerで開くと正常に音声が流れ、プレミアエレメンツでもプロジェクトのアセットから、「メディアを追加→右クリック→オリジナルを編集」でオリジナルを開いてみると、音声は流れます。ただ、ダブルクリックで聞いてみると流れません。下のオーディオの部分にドラック&ドロップしてみると、「ビデオ」と「オーディオ」には問題なく挿入されますが、そのファイルだけ音声は流れず、音声波形？もそれだけ出ません。新規でプレミアエレメンツをたちあげて読み込んでみても、やはりそのファイルだけ音声を読み込んでくれません。 調べてみて、movではなくmp4に変換するとできるかもとのことでやってみましたが、ウェブでmp4に変換した時点で音声がなくなっており、当然プレミアエレメンツに読み込んでも音声も音声波形も出ません。「リアルプレイヤー」というアプリでもやってみましたが、リアルプレイヤーに読み込んだ時点で音声がでなかったです。お手上げで、初めて質問を投稿しました。どなたかご教示ください。。。 pc→Windows10（今日アップデート済）ソフト→プレミアエレメンツ2020読み込んだファイル4つとも、スマホの画面録画をギガファイル便経由でPCに送ったものです。 

Hi, everyone. I am dismayed to see how many people have this same issue, and nothing seems to fix it. I have a Mac w/ Catalina 10.15.4. About once in every 10 tries, the program will open and I can work--for a while--until it freezes up again. Most of the time, the app icon either bounces up and down eternally without opening, or it will say that it's loading the workspace but never does...I just get the spinning beach ball of death. Sometimes restarting my computer can work, but not usually. I had a friend who thought it was a memory issue--only to buy an expensive computer and have the same issue. A 30 minute project takes about 3 days because of how many times it freezes up and I need to try to reopen or reboot (which may or may not help).I'm about to toss in the towel with this program. Can uninstalling and reinstalling do anything? If so, how do I do that?Thanks --Kris

Macbook Pro Catalina 10.15.3 Add to Media button - no response.    

Elements is crashing all the time. Keeps freezing. Pointless. Also, the big "FREE TRIAL" all over the video doesn't help. Doesn't make sense. 

I have recoded a gaming video using my El Gato capture software and my friends voice comes through the same place that my game audio comes through and my comintary comes through a usb mic that i have connected to my laptop. However when i put my recording into my Adobe Premiere Elements 14 you can hear my friend and the game audio but you cant hear my voice, when i play the raw video in my documents it plays with my voice in it so im certain it has something to do with my Adobe Premiere Elements 14.

Hi, I've recently been using the free trial of Adobe Premiere Elements 2020 to do some video editing. I've been experiencing some issues with the software. My computer seems to run slower when I've opened up the software (The software itself seems to take a while to open.), the computer makes a noise as if it is having to work harder to do things and when I want to watch my video in full screen mode the video doesn't play properly. I'm hoping this will disappear after some time but I'm just wondering if there is something I can do to resolve these issues please. For your information, I'm using a MacBook Pro 13-inch early 2011 with a macOS High Sierra version 10.13.6; a 2.3 GHz Intel Core i5 processor; a 4 GB 1333 MHz DDR3 memory; internal startup disk and Intel HD Graphics 3000 384 MB graphics.

I have Adobe Premiere Elements 7 (yes, it's an old version), and I'm trying to use the H.264 encoder for the first time.  It says I need to activate it. The web page for activation responds with a "404 error."  I chatted with Adobe support, but was told that "Photoshop Elements 7.0 is an end of life product we do not have support over chat, we have a dedicated team working on forums."  (Thanks, Adobe.)  So, is anyone out there capable of providing an Unlock Key for this feature?  I can provide my SN (blacked out above).

I have just started editing with adobe premiere elements 2020 recently.  I have attached a screenshot of my gopro footage.  I can't figure out why it looks the way it does and I haven't found any posts about this.  I record in 2.7k @ 60FPS on a GoPro Hero 7 Black.  I just found out that if I take and resize the footage, it'll come into focus perfectly fine, but the moment I render it, it stays at the new size while going back to the odd looking mess in the picture.  The footage exports fine and looks normal.  I have exported a few times and then just pulled the exported footage into a new project for editing.  I could do that every time, but that's wasting a lot of time just rendering and exporting when I could be editing.  Is there something I'm missing in the settings? Thanks in advance,-happybassist32 

When I tried to update Premiere Elements I get the following error:"You'll need a new app to open this auphd"Where do I find this App to open an 'auphd' file, wherever/whatever this is??  Screen capture attached. Running on Windows 10 with PE 2020 Ver. 18.0 (20190827.daily.1947210) Thanks

Where can I get the Premiere Elements 9 media encoder 

i have a new issue on editing mode on my prepiere elements 2019...it looks like the timing of audio with video goes out completely and than makes it difficult to edit, but when i export the video it seems to be ok. Do i have to reinstall the software or is there a update i don't know about?thank you

Hi there. I wanted to ask if there is a possibillity to buy or download Plugins for Elements.I looked around but i have found nothing for Elements. What about the Version 2020 ? Did they have done some Updates ? If i want to make a Bleeding i got to put the Second Video into the first and modify it. Some Jears ago i hat a 32 Bit Version of Premiere, but this Version was old. But i only needed 3 Clips. I only set the first Video into the First Clip, and the Bleeding into the second. In the Third i had the Second Clips. It worked pretty well, but now there is not anymore the Possibillity. If i render a Pickture with 1024 * 768 and want to import it in Elements i got only some Sizes. Is it possible to render the Original 1024 * 768, or do i have to use a different Size ?

BonjourJ'avais un pc avec lequel j'utilisé premiere element Le pc a été formaté et vendu .sur mon nouveau pc j'ai installé PE  mais un message me dit que le nombre max d'intallation est atteint.J'ai regardé dans l'aide et je suis connecté sur mon compte adobe mais j'ai trouvé aucune solutionMerci pour votre aide

In PAL DV AVI files imported from 8 mm tape videos with Sony video camcorder the file metadata says that the pixels are 720x576. Actually they are 768x576, and so the aspect ratio is correct, 4:3. When imported in a Premiere Elements project, they are, however 788x576. And when the edited file is exported in PAL DV mode they remain the same. So every video is 20 pixels too wide. If I export in HD mode the exported file is 1280x720 as it should, but the video content width in the frame is 984 pixels, not 960 as it should be. So the actual content is 24 pixels too wide. I read about the Interpretation Rules.txt file that PE should use in determining the width of the file, and changed it, but it had no effect. So when I use PE in editing, I need to shrink the exported PAL SD video with another application to 768x576. And I cannot export HD videos at all. Is there a way in PE to overcome these problems?

I have a license for adobe premiere elements 15.I signed out on my old PC (Windows 7) and installed it on my new PC (Windows 10).You will be prompted to sign in each time you launch the software.Even if I sign in, when I check from the "help", it is still in a non-signed-in state.How should I deal with it?Thank you.

Bonjour,Je souhaite faire une vidéo au format carré.J'ai bien compris qu'il fallait faire un nouveau projet puis mofiier les paramètres.Il y a alors beaucoup de préconfiguration, mais je ne sais pas laquelle je dois prendre.Quelqu'un peut m'éclairer svp ?Merci,RICHARD

I have the same issue on a PC.  It is a 22 Core top of the line system with striped SSD's and when I do a quick export or even try to render in the editor it does't work.  This is a Windows 10 system with latest MS updates and Graphics drivers.  I knew I shouldn't have gone back to Adobe since I am not a MAC user.  $$$ down the drain.   Title edited by Mod

I installed Adobe Premier Elements 10 from a disc and I only have 1 Title and 1 Theme, can someone tell what is going on 

I have an old version of APE on my computer and want to edit some videos.  Can I work with iPhone 7 videos.  Error indicates Codec is missing.  Can I upload and install?

I clicked on the App on my desktop and was given this message. Tried doing a "compatability run" but to no avial. Bought this is 2015, and last worked on it in April 2020. Called customer support, they sent me here.  HELP!

I though I bought the program ourwright a few years back, but now it is saying I am forced to start a free trial and buy the program at the end of the trial. Anyone have this experience?

I am at a loss for words. I have been working on this project for nearly 6 weeks now and I haven't been able to get proper sleep for the entire time. The rendering time for this project took nearly a week and this was the recent exporting percentage versus the estimated time left til completion. I don't know what to do anymore and it seems like there is no support for Premiere Elements 2018 within the online chat. My job is on the line despite the majority of this being completely outside of my control!      

I am looking for a solution.I shared my screen with Adobe Agent, He tried to fix it for almost an hour but We got nothing. I guess the issue is HEVC files.I provided the ss.https://ibb.co/5G2RVLj Anybody have that issue and fix?  

I have a mixture of 2K and 4K (at 60 F/S) GoPro Hero 7 videos taken this winter. Now that I have time to edit with the Corona Quarantine I am finding I can edit the 2K videos but not the 4K in Premiere Elements. I get the following pop up for 4K: "Your system needs to be configured to import HEVC or HIEF type of media. Click on learn more to know how to enable these formats for import." https://helpx.adobe.com/premiere-elements/using/hevc-decoding-on-windows.html On Clicking it brings me to the Microsoft store to buy a $.99 extension. I know GoPro uses HEVC so I buy that one. The Adobe directions say "Clean the Media Cache by deleting the files present at the location: %appdata%\Adobe\Common" But I cant find that directory after searching "%appdata%" for all drives.I've got all the Hardware for 4K, the monitor, the i7 and Nvidia card... editing should be the easy part. Not even GoPro has the software for desktop 4K editing, I was hoping Adobe could solve the problem