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Maksym37472292lswm
Participant
May 21, 2024
質問

Fill n Sign is greyed out for protected pdf file - Acrobat PRO trial version

I have a protected PDF file with unlocked form editing and signing (lock sign -> security info). Editing is allowed, while signing is blocked and grayed out (although it works for unprotected PDFs). I am using the Adobe Reader Pro trial version.

このトピックへの返信は締め切られました。

返信数 1

Meenakshi_Negi
Meenakshi_Negi
Legend
June 4, 2024

Hi Maksym37472292lswm,

 

Thank you for reaching out.

 

Please confirm if form fields have been added to the PDF form. If yes, that could be the reason the Fill & Sign tools are greyed out. Try to click on the form fields and enter text. For more information, refer to the following help document: https://adobe.ly/3R9qGyI. 

If that is not the case, share the PDF with us. We will check it on our end. 

 

Thanks,

Meenakshi

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