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January 30, 2017
Question

How do I open online PDFs in IE11 but local PDFs in Acrobat

  • January 30, 2017
  • 1 reply
  • 1354 views

I have an employee that was recently upgraded from Acrobat 11 Standard to Acrobat 11 Professional. When the upgrade was completed she was no longer able to view embedded PDFs using IE11. I was able to switch the file association to IE11 and that allowed the PDFs on the page to open in the browser (using the Reader add-on). But now when the employee tries to open a PDF from her email or hard drive, it open sit using IE11 as well.

When I configured Acrobat on my system this is the state it sets up. But I can't figure out how to force her system back into that state and uninstalling, cleaning, then re-installing does not restore this functionality.

I have found several things online indicating that I just need to check the Open PDFs in Browser option. But that option does not appear in the Internet section of the Acrobat preferences in Acrobat 11.

Does anyone have any idea ow I restore the default state where embedded PDFs display in the browser while all other PDFs display in the Acrobat client?

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1 reply

kglad
Community Expert
Community Expert
January 30, 2017
January 30, 2017

Thanks for your reply. I saw that page, but the employee's IE11 Add-on Management shows the Adobe Reader as present and enabled. It is just not behaving as if it is.

There is an additional detail that Adobe Reader only shows up under all add-ons, and not under currently loaded add-ons. But searching on that subject only seems to indicate that the Reader add-on should only appear in the Currently Loaded if it is actively being used to read a PDF. So that isn't terribly helpful.

kglad
Community Expert
Community Expert
January 30, 2017

do you see an option to open in the browser in reader's (not acrobat) preferences?