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Participant
September 8, 2020
Question

Imposibilidad de imprimir un PDF abierto desde internet explorer (ejemplo: Agencia Tributaria)

  • September 8, 2020
  • 1 reply
  • 417 views

No funciona la opción de imprimir cuando se abre un PDF desde interner explorer 11. Solamente se puede guardar y posteriormente imprimir. No funciona el "tick" de imprimir, en cambio sí que funcionan otros.

Todo esto ha surgido desde la instalación de la versión W10 de mayo 2020 y las actualizaciónes accesorias.

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1 reply

Amal.
Legend
September 9, 2020

Hi Pedro

 

We are sorry for the trouble. As described, you are unable to print the pdfs from Internet Explorer.

 

This is a know issue. The issue is from Microsoft's end and was due to their latest release 2004 released.

They have acknowledged the same and will be working on the same.

 

Please try to download the PDF to your computer and then open it with Adobe Acrobat Reader DC and then print the file.

 

You may also refer to a similar discussion https://community.adobe.com/t5/acrobat-reader/problem-with-print-function-after-windows-10-update-2004/td-p/11165512?page=2 for more information.

 

Regards

Amal