Questions

Hey everyone,So I have adjusted my scroll speed to be the lowest it can possibly be (on the surface tablet); yet, I am still scrolling 20 pages by just going from the bottom to the top of my mouse pad. There are no scrolling issues with any other program, just acrobat reader. I just need someone to fix this, I believe this issue only shows up for large files, like my uni texbooks.Someone from adobe please fix this,Ruben

This is an ongoing issue that is being ignored. I will start a new post every time it recurs because Adobe is not making any attempt to fix it.Unchecking the 'show online storage when saving files' only works while Adobe is open. It does not retain that setting and has to be done every time we reopen the application.The problem goes away on its own for no known reason.It then returns for no known reason.This has been ongoing for several years now. Fix this properly. It should not be such a hassle.Remove the online storage when saving files option completely if that is what needs to be done. It is easier to drag and drop files later than to go through the hassle of an ongoing, on and off again bug.

Adobe Acrobat and Reader - January' 22 updates are Live!   We are happy to announce the latest release of Acrobat and Reader (Continuous & Classic Tracks) on January' 22 have left the buildings! We are now LIVE.   What's in the update? The latest update of Acrobat & Reader contains: Bug Fixes. Performance & Stability Improvements.   Adobe recommends installing updates of the Acrobat and Reader for Windows & Mac Continuous Track 21.011.20039, Classic 20.004.30020, & Classic 2017 17.011.30207 as soon as possible.   Bug fixes:    CEF Infra Blank Save As dialogue shown on saving a file Unable to type @ symbol with French or German keyboard in Add Signer's screen when requesting for a signature Editing Acrobat crashes when Justify Text is clicked just after selecting Add Text in Edit PDF Fill and Sign MAC: No cursor is shown in the text field while adding/editing text with Fill & Sign app Installer Registry key to disabl

Hey All,  I have a user that is using Version 2021.007.20099 of Adobe Acrobat Reader DC. When he tries to click the envalope icon or share icon he gets a white box and thats it. Possibly, valuable information: -Running Windows 10 Pro-Ran the repair from Programs and Features-Re-installed the application-Tried the 'Uncheck online storage option' -Tried to move the '*\Roaming\Adobe\Acrobat\[Version]' folder and relaunching the application Nothing has worked. He can cave the files okay but I really need to get this to work. Thanks for any help.  -M4ndr4k3- 

Hello one of my end users on a fairly new laptop has this really annoying bug we cant clear upon launching Reader DC(Free) we get what seems to be a login popup but before it loads it vanishes, then comes back and just gets stuck in this loop for around 5 mins before it clears and can be used i followed a couple of guides on this forum and so far nothing has fixed this issue(permissions/reinstalls etc)this is a domain joined laptop, but out of the other 9 noone else gets this4 users have CC installed, this being one and no matter what we do we are stuck with this sign in loop cant anyone help.as this is a client computer i need to pre arrange remote access if logs are required please let me know in the mean time ive had to advise he use a competitor app RegardsStephen

My acrobat seems to be in  Dutch and I can not change it to Spanish I've tried to go into the options and the only option is same as operating system(Which happens to be in Catalan)I've tried to uninstall and download version in Spanish, but when I open it it still is in Dutch. Can someone please explain why a simple option like changing the language has to be so hard?

When I double click a PDF on my computer I'm already signed into adobe and I can access all my pro features.  But when I click on an email attachment it acts like I'm not signed in.  Once I sign in I get all my pro features but when I close it out it resets it.  This is a windows 10 pro computer.

Hi, this is my Acrobat reader in the screenshot, it should be the last version. I have mojave 10.14.6 and I can perfectly open pdf and save them, but I can no longer generate links. I have "get a link"," create link","generating link and uploading file", and "there was a rise without a handle" in the screenshot. Recently I came across an answer by staff with download links for mac too, which would solve the problem. Can somebody send me that answer I lost it. Thanks

Hi, I have a set of tickets with two drop-downs. One is a text selection, the other is the date. The people I'm sending the form to aren't able to see the date drop-down. They're using adobe acrobat pro. Any suggestions? I don't have any character limits on the field, and no security measures saved. Hope someone can help! thank you. 

We have a distribution license for Acrobat Reader DC within our organisation, and use the MUI version to support the different languages we work in.  I know 64-bit Reader is available for end-user download, but is there anyway to get a 64-bit MUI MSI for enterprise use?  Perhaps I've missed something obvious, but I couldn't see it on the Reader Enterprise download page.

I have a 10 pages pdf file but in showhow I couldn't print page 3, 4 and 6, it said "An error has occured while printing the document". I have tried the "Print as image" function under Advanced setting but still not working. Any advance?

I'm using acrobat reader on a 2019 Macbook pro running Monterey. The reader uses my computer's built in voices to read. The problem is most of the voices have very pronounced subtone harmonics sounding with them making it sound like a broken SciFi computer. When I run my computer's built reading function the voices sound normal. Adobe Acrobat, however, is designed in such a way that my computer's built reader doesn't function inside of it. I therefore am forced to us adobe's reader, which mucks up the voices. It is unlistenable through the computer's built-in speakers. How can this be fixed?   You need to ask program questions in the forum for the program you are usingTo ask in the forum for your program please start at https://community.adobe.com/Moving from Using the Community (which is about the forums) to the correct forum... Mod

PDF doc with limited access does not open after insertion of personal account info. Sirs, I'm trying to open a pdf doc with limited acces (access controlled by a remote server). To get access to the doc, it is required to insert personal account info. After insertion of info, a window appears saying that info inserted are not correct, try again. But info are correct... What to do ?

Hi,  When I donwload google doc (Times new roman as font) into pdf, the font format was lost. Could you please help and let me know how to keep the original font? Do I need to install (and how to install) any font package for my adobe reader? Thanks,JW

I had 2 top tool bars.  At the end of the lower one there was an option to close which I did. Now I can't re-open it again.  How do I do this.  I have Adobe Acrobat Reader DC (32-bit) on my windows 10 pc 64-bit. All versions are up-to-date.  The bottom attachment is the one I want.  The lower tool bar begins with "Comment" and ends with "Close.  I closed it but now I can't see how to reopen it.Help Please, Wendy  How do I open this so it looks like     THIS? 

Hello,I open the file shared in Document Cloud in my desktop Adobe Acrobat Reader DC app (not in cloud), and want to save the changes but it forces me to save as a copy of the original file.How can I fix this issue?Note: I already fix the Preference -> Enhanced Security stuff and it works with the offline files onlyThank you,

using Adobe Acrobat Reader DC I have Office 2013 installed as well.when i open any pdf from my computer and click the envelope icon to mail the pdf file, i get the error

Im getting this erro massage that reads like this," This document enabled extended features in Adobe Acrobat Reader. The document has been changed since it was created and use of extended features is no longer available. Please contact the author for the original version of the ducument". please help me if you know how to fix?

Hello,My AV is blocking Adobe ARM, which I understand to be an auto-updater for Acrobat and reader.It is getting blocked because it is found attempting to read memory of LSASS.I've gotten about 8 alerts in the last 24 hours from our AV that ARM_###.msi has been blocked for attempting to scrape memory, all on different devices.Is this normal behavior for arm?I would like to receive the auto-updates, but don't want to create an exception for arm if this isn't intentional behavior.Thanks!

Hi, I haven encountered an issue for Adobe Acrobat X Pro while trying to add text in pdf file, it said that  "An error has occurred that may be fixed by installing the latest version of the Korean Language Support package." In fact, I'm just using English and did not want to use Korean language to fill in the pdf.. What can I do to fix this issue? Thanks in advanced.

Ich möchte meine PDF Dokumente immer in deutscher sprache. Kann ich das selber einstellen

I'd like to know if there is any way to draw"free handed" on a document . I'd like to draw an arrow and free hand commentaries, but can't find a suitable tool.Currently using Windows 10 version.Thank you!

Hi everyone,I recently was approved for volume distrobution of Adobe Reader DC.  I was promised there was an .MSI 64bit installation file so I can distribute via MS Intune to my company.  No where do I see a .MSI file or full package of the .exe installation file.  If I can get my hands on any full package install file, I can convert it via IntuneWinAppUtil. The previous posts about this say I can extract a msi file from the exe once its installed, but the all the links are expired.  An MSI full install file would be preferred, but ill take whatever I can get at this point as long as its 64 bit.  Thanks

I have an open blank window that is blocking all of my functions.  I cannot close Acrobat or open any additional documents.   I also cannot re-install

Dear Guys,I missed the Email symbol (envelope) in my Adobe Reader DC. I must use the way over Share, Link....Take a look on my attachment, please. How can I do this over the email-shortcut?Hope you can help me. Thanks cuWolfgang