Questions

Hi everybody, I was surprised seeing that Adobe Reader DC is showing the "title" of a PDF in the top bar (above the menu). But actually, nobody is using this functionality when creating PDFs out of Word for instance. (Used Version: 2019.10.20069)How can I change it back in Adobe Reader DC to just see the "filename" of the currently opened document? Thanks, guys, for your thoughts and helpCheers, Chris

Hola, Alguien puede ayudarme con esta situación que no me deja descargar un documento, por favor

I have a MacBook Pro.  I am running Mac OS 10.13.6.  It appears that Adobe Reader was never on this laptop previously.  I subscribe to a few CC apps, and they all work fine on this laptop.  Some of the sites I need to use for work require their plans to be viewed on Adobe Reader.  Every time I attempt to download it fails.  I click the disc image in the downloads folder to start the install and immediately get the error: The following disk images couldn't be opened - AcroRdrDC_180112005 - Reason: Image not recognized". I have updated the laptop, rebooted and attempted to download again.  Same error.  I attempted on both Safari and Firefox.  Same problem, so I'm pretty sure it has nothing to do with the disc image download from the browser. Any suggestions?

Hello,Using Acrobat Reader, I have been trying to apply timestamps on documents from a public timestamping server that I have configured. (a TSA that my company manages) Whenever I try to apply a timestamp the following error is returned: SigValue is 1903 bytes larger than expected.After some investigation it turned out that when the timestamp token exceeds 7 Kb this error is returned, otherwise it would work fine, After further analysis we concluded that the size exceeds 7Kb due to the timestamp token including the whole TSA certificate chain which comprises of 4 CAs that all have 4096 key length.Is there any further configurations that can be done on Adobe to allow sigvalue larger than what is expected? 

Hi all, I've seen other discussions about this, but none that I could see about Android version.I have this app installed on my phone, and when I want to share a PDF, the default option is "share as link" through the Adobe cloud. I don't want that. Never.I know there is a workaround, using "Send a copy" - I want that to be the default option or the only option available for me.I've search the preferences of the app, but could not find any option to disable "sharing by link" Thanks

... and I am not referring to the distinction between hand and select tool. I am referring to another problem:I have set my own cursor scheme for Windows (Lefty Scheme) in Windows system settings. Every application accepts that but Adobe Reader. Whenever using the reader the mouse changes from a white arrow pointing to the upper right corner (lefty scheme) to a black arrow pointing to the upper left corner.How can I change this? I want the Reader to use the Windows System setting.I am using Windows 10 Pro 64 Bit, Version 1709, OS Buils 16299.431 and Adobe Reader 2018.011.20038Many thanks for your help. Much appreciated

Hi, i have a issue since some time ago and contacted many times to support but they never fixed it. The issue is when i try to login with my google account on PC never completes due a issue/hang of the app. The process:Click to login.The app opens a window for login, then i click to google and opens the login web, logins ok and the window opened in the app closes ok but here comes the issue, the Adobe Acrobat got stuck/hang on that point forcing me to close the app using task manager because got hanged. I need to force close the app because got stucked/bloqued the UI.When u try to click on the UI, sounds windows DING, DING, DING like something is blocking the UI.Doesnt matter the time u give to the app, it dont respond or fixes. I reopen again and the app isnt logged... I talked with support time ago and i never got a solution for this. (they told me many times that issue is fixed, but i check for app updates, saying my app is updated and still got that issue a

We create password protected PDFs which contain links to external URLs.These links work fine when we view the generated PDFs in chrome and firefox.But the links are getting corrupted by Acrobat Reader.One or more characters are getting corrupted (e.g "https://mywebiste.com/1234567" is trying to link to "https://mywebiste.com/123:567" or "https://my?ebiste.com/1234567")

Hi, Everytime I open a PDF I get the message saying ´Preparing the Document for Reading´ and it freezes my screen. The files arent even that big. 500kb to 3mb. Ive goolged the fix and all I can find is the following:   1. Go to Edit > Preferences > Reading. 2. Under "Screen Reader Options" select "Only read the currently visible pages".   This only for that one document and as soon as I open another email with an attachmeent the same thing happens???  It doesnt seem to save it as default?   I´ve opened Acrobat Reader and I have the latest version, (2023. 008. 20458) no updates available, continuous release and using a new Lenovo laptop with Windows 10.    What can I do?   [Moderator moved the thread to the correct forum]

 

1)Desactivar el nuevo Acrobat Reader. NO FUNCIONA2)Da error "no se encuentra punto de entrada ....en kernel32".ADEMAS:Se congela.Qué pasa con Reader?   

ctrl-shift-N is a bad choice for a common action. I can never remember it. It's a 3 key shortcut and the letter N doesn't exist in "Go to Page". Maybe I try to remember it's for  'N'ew page.Many apps I use it's ctrl-G or Alt-G. That makes a lot more sense.Anyway, is there a way to change the keyboard shortcut assignment? If not, that's another annoying thing about this 27 year old app. Seriously.

Every other App is able to print.  I've tried uninstalling and reinstalling both the application and print driver.  Out of desperation, I updated the OS, and I still cannot print.   Right now, I'm still receiving the error.  My environment:   MacOS: 10.13.1   Adobe Acrobat Reader DC Continuous Release Version 2018.011.20036 Architecture: x86_64 Build: 18.11.20038.267465 AGM: 4.30.74 CoolType: 5.14.5 JP2K: 1.2.2.39492   Any thoughts?  Are there logs I can look at or tracing I can enable to identify the point of failure?   Best, -Pat

no encuentrro solucion:AdobeCollabSync.exe: No se encuentra el punto de entrada del procedimiento Copyfile2 en KERNEL32.

Hi! I just noticed that I was charged for a full year of Adobe subscription, even though I had my credit card paused at the time of the payment. I didn’t authorize this renewal and wasn’t planning to continue the service this year.When I log into my account, it says the payment has already been made and the plan will renew again in a year. I’d like to know if there’s any way to reverse or partially refund this charge, considering I haven’t used the service and the payment was processed while my card was paused.Thanks in advance for any help!

I have a user that loaded a PDF file from a SERVER path but when they try to save the file a “Save As” dialog appears. The “File name:” is correct, but the Folder path at the top of the “Save As” dialog is NOT the original folder path. Instead, it is the folder path to the last folder where they had previously loaded a PDF file from the LOCAL hard drive. For example, the folder path ends up being the user’s “Documents” folder. As a result, they cannot save any changes to the PDF file to its original location. The user is using Adobe Acrobat Reader DC 2022.002.20212 and modifying the PDF by applying a highlight annotation to a word. Using Windows 10. I have no problems using the same type of folder path. I thought perhaps there is some type of security preventing the PDF file to be modified. Is there a document security property that can cause this behavior? The path is a WebDav path and looks something like the following://example.sites.com@SSL/T

Failing that, what's the menu item (or 'itemS' possibly) to do this?I've got this set correctly in my preferences, but i frequently receive documents that don't obey the preference. I also have a few docs that, over the course of several viewings, _sometimes_ don't obey it (which i find really odd). I have to do this often enough that it would be extremely convenient if there was a key combo for it.It's not just that i try to go mouse-free as much as possible; when my window's too narrow the button's not even visible on the toolbar, so i have to hunt for it in a drop-down from the toolbar.Running mostly on a MacBook Pro, if that makes any difference. Peace be with you. 

Had a great experience with customer service when trying to cancel a plan I had subscribed for, based on personal change in situation/budget needs. Customer service was very flexible and helpful, and shared options for other reduced priced plans for me. 

Dear All i am facing the issue on the PDF file which is created by scanning and done OCR while opening the file I get 'Cannot extract the embedded font 'GlyohLessfont'' message. I am using Acrobat Reader DC Version 2020.009.20074, I also tried to re-install but the issue is the same. the same PDF file is opening without any issue in Foxit PDF reader. even I tried to do the same with other scan document issue is same. below are the screenshots of the message, properties(fonts tab), and version of Acrobat.   Sample file linkhttps://www.dropbox.com/s/js59c59exvxxzuu/sample%20file.pdf?dl=0 waiting for reply to resolve this issue.

Hi everyone, I opened a PDF yesterday and noticed all of the sudden my touchpad scrolling isnt working in Adobe anymore. I've googled and tried most of the "tricks" I could find from previous posts but nothing seems to work. Tried uninstalling/reinstalling Adobe reader but made no difference. Any tips? Thanks,  

Hi, As long as I have been able to read, Adobe has offered a free PDF reader software without requiring payment of a subscription. Has this changed? I have recently found myself unable to read PDFs and am being asked to pay $20/mo as a minimum subscription price.

When printing an "ADOBE PDF", the PDF text becomes garbled. This may not be at the beginning of the PDF page, but after one or several pages.Adobe Reader version: 2024.003.20112

I want to change the orientation of the paper used to print images out as poster. I want to minimize the amount of triming and waste. No matter the options chosen, I can't seem to change the output. Is this a behavior that i can alter, does it require full verison of Acrobat?

How to clear recent file history  on adobe reader

When I hit the convert button, nothing happens.  I have checked to make certain my subscription is valid, but haven't been able to convert for a couple months.