Questions

I have a MAC OS Catlina installed. Latest Adobe Reader DC installed with an account that allows editing pdf docs. However, when I attempt to edit an existing pdf doc, Adobe sends me to the Adobe DC page and asked if I want an annual subscription.

How can you change the name that appears on edits/annotations on pdf files using Acrobat Reader?

Hello all,I am well aware of how to Fill in the pdf document in english script. But i want to fill/write in Kannada language as its required to me to write names in both english and native language Kannada. Please help me in this regard.  Thank you,

I am using a stand alone Adobe Acrobat Reader DC and have alwasy been able to access all of the tools. Suddenly I'm being asked to pay for subscription services. I am using version 20.013.20074I don't know if this was caused by an update. Any solution to this?  

Good Morning When opening AcroRd32.exe as a user, nothing happens, when opening as an administrator, the following error occurs: The instruction at 0x000000005690CB1A referenced memory at 0x0000000000000004. The memory could not be read. Software is already in the latest version: 20.13.20074.18474• Application uninstalled and reinstalled• Troubleshooting according to the link:https://helpx.adobe.com/br/acrobat/kb/error-acrobat-reader-running-cannot.html• Attempted to add the application in Data Execution Prevention but Windows displays the following message: This program must be run with data execution protection (DEP) enabled. You cannot disable DEP for this program.• OS W10 updated with version 1909 Can someone help me solve this problem please

Takes a ridiculous amount of time to open regardless of PDF size. Took 47 seconds to open an 8kb file. No other programs running. When I disconnect from the internet the same file opens in 2 seconds.

Hi Guys, I would like to inform you that I am having issue opening a PDF file using Acrobat Reader while the PDF is opens fine on other tools like WPS office and different browsers. Please check the attached file and let me know your concern over it. Thanks

Hello, I am trying to print a PDF file with a Brother printer, but the PDF files which original size is about 100 or 400KB have become big files in my spooler (size around 16MB or 28MB) ). Printing therefore takes a long time. Do you have any idea to solve it? thank you so much

Hi, I'm having this annoying problem with some PDF files. The name of file is one, but when I oppen on Adobe Reader, the title of this is just "PowerPoint Presentation". I usualy open many files at the same time, so the fact that titles are all the same makes my organization be difficulted, as well my work. I know how to change when I have the orinal Power Point file, but in this case I don't have it. So, please! Anyone knows how to rename this title withot the original Power Point file?

Bonjour, j'essaie d'imprimer un fichier PDF avec une imprimante Brother, mais les  fichiers PDF dont la taille d'origine est 100 ou 400 Ko environ sont devenus de gros fichiers dans mon spooleur (taille d'environ 16 Mo ou 28 Mo). L'impression prend donc beaucoup de temps. Avez-vous une idée pour le résoudre? Merci beaucoup

Hi, I realise that this is a community inwhich users can assist each other but with no other way of contacting Adobe directly I'm logging this post because we have missplaced/lost our administrative credentials and the Managing Director of the company is currently taking family leave and is not accessible. I need administrative access to our account in order to update our plan and ensure that all details are correct (payment, contact, users etc) I am able to provide any company information necessary - I do not wish to post any details here.  I need someone from Adobe to contact me ASAP to rectify this issue as it's effecting our business. I don't know how this is OK for a company that pretty much has the complete monopoly on a product utilised by millions (Acrobat Reader) cannot be contactable irresepective of staff position within an 'online' organisation. Every communication method is blocked by 'Contact your administrator' I understand there are other P

Good day to you.Is there anyway I can disable the auto-fill portion when in Fill & Sign under annotations like adding text? The reason is the users need to key in their userid and sometimes they accidentially choose the wrong id when doing the signing. Please take a look below. Tried to disable the forms auto-complete, but I think this is not the correct option. The only option is to "cross" out the particular text. Is there anyway to disable this entirely instead?We are using Adobe Reader DC 2020.013.20074 Thank you.

What do I need to do to open older files that Reader is unable to open?I am using the current version of the software.I get this error:  What has caused this to happen?  Did it happen as the result of a Reader software upgrade?

The highlights in the form fields are driving my end users crazy. They have Acrobat Reader. I've jumped on one of their computers with a form open and cannot find where I can turn off the highlights (blue) on the form fields. Someone will make a lot of people in my department very happy if I can provide an answer for them!Thank you!

I purchased the premium features for adobe acrobat reader from android phone. Am able to access the features from phone but not from windows desktop app.Logged in using google account.  Pls help

Is there a way to reorder the toolbar icons? I want to move the "enable scrolling" icon next to the other page display icons. I'm using Acrobat Reader DC Continuous Release Version 2020.013.20074on a Macbook Air.  

Does anyone know how to contact customer support to cancel your subscription?

I have moved away from Windows to Linux several years back. I'm missing the Adobe Reader in Linux. Please do support the Linux versions. Thanks!

When I updated to the current version of Acrobat Reader DC, I noticed that I no longer able to open the PDF link in the browser (Chrome or Safari, for examples). It had to open through the Acrobat Reader DC application. Does anyone else experiencing the same thing? 

Hello, i am having issues in the past few days that my adobe files (PDF) can't be viewed after i send them as an attachment. can someone please guide me what to do? thank you 

Tengo Windows 7 en mi portatil. Hace poco se me estropeó y un tecnico me lo fomateó. Despues de ya estar bien quise instalar de nuevo el Adobe Acrobat Reader como lo tenía antes, pero al instalarlarlo me sale ERROR DE INSTALACIÓN y no puedo instalarlo. ¿Hay alguna solución?.

My computer is working properly, but Adobe Acrobat Reader is unbearably slow. After highlighting something, I have to wait for around a minute to highlight again. It also takes forever to scroll to the next page. I have been stuck on the same 10 pages for over two hours. Please help.

I have a older version of Adobe Acrobat XI for use in my iMac. Unfortunately it no longer works with the the last two or three OS systems. I'm currently running Big Sur but still no luck does anyone have a work around besides PDF Expert as an option. Although it's a great product it doesn't match the editing capabilities that XI had.  Thanks for your help. Karl

We have a web based application running on our Citrix environment. We are running Windows Server 2016 (1607) and Citrix VAD 1912 LTSR CU1. The users login to the web based application and eventually it will trigger the opening of a PDF within Internet Explorer. This process will work most the time but we find after the user does anywhere from 7-10 instances of the process Internet Explorer will crash. We first monitored performance on our server but identified there are no CPU/RAM bottlenecks. We even isolated users to one server to test and they still have the issue. We recently enable Crash Dumps for Internet Explorer so we can further determine the issue. I've reviewed the crash dump along with Microsoft and we've found the crash is due to AcroRd32.dll. We were running an older verison of Adobe Reader so I've updated to 2020.012.20041 and we have the same issue. Is there anyone on the Adobe side who can review the Crash Dump I have to provide insight as to what could be causing

Hello, We are using AcroPDFlib.dll to get Acrobat Reader DC embedded into our software.After the upgrade of OS to Windows 10 2004, the printing shortcut stopped working, probably due to any security issues. Using ProcDump we see that Acrord32.exe is getting a first chance exception when clicking Print.In AcroRd32.exe_201221_182155.dmp the assembly instruction at KERNELBASE!RaiseException+62 in C:\Windows\System32\KERNELBASE.dll from Microsoft CorporationThis exception originated from VCRUNTIME140!_CxxThrowException. has caused an unknown exception (0xe06d7363) on thread 0This exception originated from VCRUNTIME140!_CxxThrowException+66. Microsoft are sending us to Adobe and Adobe just state that this product is not supported, however it was created by them.Our product is an information system  for hospitals, and this issue significantly affects many WW hospitals and patients.My questions are: 1. Is there any solution for this issue somebody found ? I see hundreds of