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August 23, 2026
Answered

Ich hab vergessen gehabt mein Abo zu kündigen in der Testzeit können sie es vielleicht rückgängig machen und mein Abo komplett kündigen weil ich wollte kein Geld ausgeben dafür

  • August 23, 2026
  • 1 reply
  • 19 views

Ich habe ein Adobe-Abo mit kostenloser Testphase abgeschlossen und vergessen, es rechtzeitig vor Ablauf der Testzeit zu kündigen. Dadurch wurde das Abo automatisch in ein kostenpflichtiges Abonnement umgewandelt.

    Correct answer Meenakshi Negi

    Hi curious_elegancec0f3,


    Thank you for reaching out, and sorry for the trouble caused.

    We have checked your account using the email address linked to your community profile. The account shows as active. Since your subscription is still within the 14-day free cancellation window, you can cancel and receive a refund. 

    To cancel your subscription and request a refund, please refer to the steps outlined in the following community-featured post: How to cancel Acrobat Mobile or Scan premium subscriptions.

    If you need any further assistance, please let us know.


    Thanks,

    Meenakshi

    1 reply

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity ManagerCorrect answer
    Community Manager
    August 24, 2026

    Hi curious_elegancec0f3,


    Thank you for reaching out, and sorry for the trouble caused.

    We have checked your account using the email address linked to your community profile. The account shows as active. Since your subscription is still within the 14-day free cancellation window, you can cancel and receive a refund. 

    To cancel your subscription and request a refund, please refer to the steps outlined in the following community-featured post: How to cancel Acrobat Mobile or Scan premium subscriptions.

    If you need any further assistance, please let us know.


    Thanks,

    Meenakshi