Questions

When tapping on create a Pdf on mobile app it keeps saying subscription error even tho I've bought the pdf pack for £7.99. Anyone know what's going on

Hello I am trying to download the app on my I-pad, your website sends me a link bet when I click on the link I am sent back to your website and asked to send myself a link again... and so on. What to do?

Hi, recently had an issue where any PDF attachment would only open the first page of the document. It has since progressed to my iPhone brining other options to 'copy to' various PDF compatible apps including Acrobat reader. This was the only way to open the doc. Now, even though I have the Acrobat reader app installed, it is no longer an option to 'copy to' save or even open. anyone have a fix or answer? cheers, 

Hi, I can’t figure out how to move or copy PDFs from “my device” to dropbox in the Acrobat app on my iPad? Regards, Maria       [Title renamed by the moderator]

I bought adobe for Mac, bought also one for my windows computer but was told that I'm not allowed to buy two programs for one household.Please give me options how to use adobe acrobat for my Mac and for a windows computer in ONE family. I'm astonished a little bit.

Warum ist in iOS die pdf Endung nicht mit Acrobat verknüpft iPad Pro 

hi, I have been using Apple Pencil with Acrobat Reader on my iPad Pro 2018, and  I just found that I no longer can switch to eraser by double-tapping the pencil, which means I cannot erase things I wrote on the pdf files. I am pretty sure I could do it before, so I am wondering if you could help with solving this issue. FYI, the double-tapping function works perfectly with other apps, so I presume it's not because of the malfunction of the pencil itself.

Buonasera a tutti! Qualcuno mi sa spiegare perché studiando sul pdf con il tablet (dotato di penna) utilizzando la funzione aggiungi disegno per sottolineare a volte non mi prende il comando se imposto un colore troppo scuro o se il tratto scelto è troppo spesso. Quando clicco sull icona (con il segno della matita piccola) mi cancella quello che ho appena scritto. Non sempre, ma a volte lo fa e anche per un po', poi dopo vari tentativi si riprende. Perché? Grazie a chi risponderà! 

OneDrive wont open in Locations.via IOS app saying unknown error!

Hi Everyone, I have an issue with a distributed form. If I create the form (using prepare form in Adobe DC pro), and save it and send via  email it to a recipient, and they open it on their Pc/mac they can complete the form and click submit the form (on the top right of the doc)and it is returned and tracked and stored in the response file as is expected But if they open on a mobile device (phone/tablet ios/android they can fill in the form but there is no submit button, if I manually add a submit button to the form- tapping on this results in nothing happening - that is,no email client is launched or any action at all. How to remedy this issue? The key thing here is using distributed forms to track and collect responses having people manually send a copy of the completed form is no use as it is not tracked and data is not collected in the response file.

Hi my name is Nikita. I am having trouble using the Adobe Acrobat App Verison 19.9.010841 on my alcatel phone. A few of the pages go blank after saving and reopening document. Why is this happening and how can I fix them? I have tried a few different app and the pages still open blank.. please help cause the document is real important..    Thank you, Nikita   [Moving from generic Start/Help forum to the specific Program forum... Mod][To find a forum for your program please start at https://community.adobe.com/]

Im a general user on an android device, do i need to use adobe or is it just really for people who use office and share/print things online?

Mobile app freezes 

  Setup your device to make it easier and faster to work with your documents.   Adobe Reader mobile app leverages your device’s features, and its default settings make it easier and faster to work with your documents. You can customize these notifications and settings manually and can be enabled/disabled easily.       Notifications.   During app installation, you are asked whether you want to allow notifications or not. When enabled, notifications will tell you when a file has changed, a reviewer has commented on a file, and so on.       You can control notifications in the following ways:   Disable notifications Associate notifications with sounds and the badge app icon Control whether they appear on the lock screen, in history, and so on Display them in banners and show previews   Your device controls notifications:   Go to your device’s settings screen. Tap Acrobat. Tap Notifications. Enable or disable Allow Notifica

Can I sign up for  $9.99 offer today for Adobe Acrobat pro DC when I currently am  subscribed to $14.99 monthly Acrobat Pro DC?  If I do this will I have two subscriptions or will new one replace old one?  Additionally How can I keep all of my old files from Adobe cloud if I cancel $14.99 monthly in favor of $9.99 monthly?

First of all, it would be nice if there was a community for the Fill&Sign app, right now I have to take what seems to be the best match, so Reader Mobile it is.After I filled a file, I can upload it to Google Drive. Perfect, since our company recently switched to G-Suite.However, if I want to start using a file, I can't select Google Drive to select my files. That seems a bit inconsistent to me, any chance of this getting fixed?

I have the message following but I download the last version on my iPad ????   Please wait...If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document.You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by visiting http://www.adobe.com/go/reader_download.For more assistance with Adobe Reader visit http://www.adobe.com/go/acrreader.Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. Mac is a trademark       [Title renamed by moderator]

I have the Adobe app on my Apple IPad Pro.I have an Apple stylus pen that I’m using to add information and drawings to the PDF’s.When I email the PDF from the App, inside the email window that opens up, everything added shifts to a different part of the PDF. After I go into my sent items in my email, it also shows that everything shifted.However when I checked my sent items from a computer, it’s normal.Either way the person receiving it gets it correctly. It appears the issue is only seeing it on my IPad when emailing it. Does anyone have any idea how I can make it appear on the IPad correctly?Thank you in advance.

I purchased a subscription of adobe premium for my iPad but I am not able to use the Edit PDF option.  It still appears on the lower right with a blue star next to "Edit PDF" and when selected it takes me back to the info page comparing standard vs premium and so I click on subscribe again but then it goes from "purchasing" to telling me I already have a subscription and if I want to manage.  When I click manage it only gives me an option to cancel.  Which I did, trying to see if it was an app update/download issue and tried it again but still not working.  I tried deleting the app and re-downloading, I tried signing out of my account and back in and I tried shutting off and restarting my iPad.  None of these have worked.   Why isn't my acrobat app recognizing the subscription?

A white line just appeared in one line of text. If you look at the attached graphic you will see this on the text inside the green box. I went back and looked at the original document and there isn't a line. I'm not sure why this showed up. Any ideas would be appreciated. 

Using Acrobat Pro XI to create Reader Extended forms with fillable fields for saved data within, is there any special  save/setup/export required to make these forms fillable and savable using Reader on an iPad or Android mobile? (I have an Android phone with the Adobe Reader app installed, and when I view a fillable PDF form that works perfectly on my laptop with Reader, I cannot even click into a field on the phone...)

¿Porqué no puedo cambiar nombre y eliminar los archivos PDF?

Is it possible to upload my PDF's which are stored on google drive onto Adobe Acrobat iPad version as I want to edit them on the go. the options are iCloud and Dropbox but I do not see google drive. help please. 

I am using adobe on iPad Pro and i want to select a part of the text or a graphic. In other versions there was an icon for that (a rectangle with a camera i think) but now i cant find it nor been able to copy. Please help. Thanks.