Why are the documents I open from my Android phone tend to close each time i try to open them? It only stays for about 2 seconds before auto closing

Hi RAVI82_KUMAR,

Thank you for reaching out, and sorry for the trouble this may have caused.

This issue seems unusual. Please try the following steps:

• Sign out of the application

• Uninstall the application.

• Reboot the device

• Install the application from the Google Play Store on an Android device or the App Store on an iOS device.

• Launch the application and sign in.

After completing these steps, try opening the PDFs again to see if the issue is resolved.

Please let us know how it goes.

Thanks,

Meenaksho