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Kindhearted_knight5273
Participant
August 26, 2026
Answered

Why cant I open a pdf file that I was able to in thr past

  • August 26, 2026
  • 1 reply
  • 15 views

It says I need an Adobe for pc or Mac 

. But I was able to open and fill out this form in March 2026

    Correct answer Meenakshi Negi

    Hi Kindhearted_knight5273,


    Thank you for reaching out.


    It appears that you are trying to open a form in a mobile application. If you were able to access this form on a mobile application previously, it is possible that it has since been modified and converted into a dynamic form. To view or fill out these types of forms, you will need to use the Acrobat or Reader desktop application, as they are not supported on browsers or mobile applications.

    Hope this information helps.


    Thanks,

    Meenakshi

    1 reply

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity ManagerCorrect answer
    Community Manager
    August 27, 2026

    Hi Kindhearted_knight5273,


    Thank you for reaching out.


    It appears that you are trying to open a form in a mobile application. If you were able to access this form on a mobile application previously, it is possible that it has since been modified and converted into a dynamic form. To view or fill out these types of forms, you will need to use the Acrobat or Reader desktop application, as they are not supported on browsers or mobile applications.

    Hope this information helps.


    Thanks,

    Meenakshi

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