Questions

I can open illustrator and open new documents, old documents, etc. but every time I try to use any tools or click on anything that I’m working on.... it doesn’t work. I can even change tools and colors of text, etc. but when I try to apply it to the art board, nothing happens. I am at a loss. I have uninstalled and re-installed multiple times, turned my iPad off and on again and then uninstalled/re-installed, I have left it off for a few days, let it charge fully, nothing. Illustrator is completely up to date at version 1.3 for iPad. My iPad is 8th gen. I am losing money and losing clients. Every time I call Adobe support they say “let me look into it” and then I get put on hold for 15+ minutes with no answer. It has been like this since 5/26/21

Como faço para me livrar dessas caixas de diálogo que aparecem nas bibliotecas? Toda vez que acesso a Biblioteca pelo Photoshop elas aparecem e é uma chatisse isso. Toda vez tenho que ficar fechando a mesma coisa.

I cannot find a way to mark all CC messages as read.This makes the red dot (new message) randomly pop up on the menu icon, despite there's actually any new messages.

I can no longer open the three libraries I had in my CC Libraries window foloowing a June 2024 Version 4.6.80 fix. What gives?

I am so tired of going through the process of re-instating my bloody library and going through the same process every time. Seriously. I am a Photoshop user of 20-something years and the bloody libraries work in the morning, but fail by the evening. I cannot take this nonsense any longer....why am I paying premium in US Dollars when your crap keeps on failing on me. I live in Africa, US Dollars are very expensive for us. Seriously....get a grip!

Hi,when you click on a color swatch in your file, the foreground or line color immediately takes on that particular color. For a CC Library color swatch to be applied you need to select an element to color it.This poses a problem for example if you want to (which I regularly do) use the live paint bucket tool. You are not able to pick a color to "fill the bucket" with. I guess there´s no workaround, other than importing the CC swatches to the file swatches? Best Pascal

Hi Everyone. All my synced files are gone. No idea what happened, but they're gone. Is there any way to get a backup from Adobe? I am pretty sure they have some kind of backup, even if the files are deleted permanently. Thanks in advance; Ben

Give us a way to disable the stupid new "feature" of "linked" files from libraries. After the latest "update" to photoshop, whenever I drag an item from the library to a document I'm working on a popup comes up saying it is now a "linked" file and if I want to place it as a copy, I have to hold the ALT key down while dragging it from the library.  What I need to know is how do I turn this stupidity off? I'm extremely aggravated that I now have to go to the extra step of remembering to hold the ALT key down while dragging something from the library. This is stupid, just turn the crap OFF and never have to do it again.   This is the dialog box that pops up. It never came up before this latest update. I'm not sure if it was becasue of the lastest update to photoshop or to the latest update to the CC App. I updated both at the same time so it could be either one of them. This is a change and I need to know how to reverse it. And Holding the ALT key down e

We need to disable document cloud and outlook email email client content manipulation for all users - and is here is no way to administratively accomplish this that I know of.  Its ridiculous.    This feature is enables withour regard for any customer controls or compliance requirements and there should be a way to control it.

I would like to adjust the standard materials, for example the opacity, roughness or base color, and then save them in my library so that I can apply these settings to several objects. I've been looking for a long time but haven't found a way yet. Maybe one of you can help me.

Can't drag and drop assets into Library with MacStudio and Photoshop 2024.  So dissapointing and so incredivbly time consuming to have to do it from layers...one at a time.  And, over the decades I have gone in and out of Adobe products, I am so sick and tired of "them" wanting to delete preferences or provide screen shots and video, which is just added work, as if my time is not worth much.  ADOBE, test your product better.  This should not be a problem and it is.  FIX THE LIBRARY ONCE AND FOR ALL, or I am just going to do everything with Luminar.  

As far as I can tell there's no way to disable the large white messages that pop up in the Library panel, other than closing the panel! Some people may find these useful but I find them an annoyance, especially when I'm try to record a screencast. Please get rid of these or at least provide a preference.

In a DVD menu you can click a button to start any movie. We don't make DVDs by now, time goes on and we move on to e.g. mp4.In digital files, such as mp4, we want create a start title with, say, 3 of more items with a startbutton. I want to find the possibility to be able to start any (linked) part of the movie of your choice from a menu in an mp4 (or other, like .mov) export.Maybe something like a link from the start menu to a point in the movie, just like DVDs used to do in Encore. I asked the helpdesk how to do this: is (still) not possible, maybe a new possibility?Rob de Groot - Amerstudio  -- Nieuw-Vennep NL

a support guy tried to help for an hour and nothing worked so adobe needs to make 22$ worth something without us having to fix the problems

kann nur Farben in meiner Biblothek hinterlegen. Alle anderen Elemente, Grafiken, Fotos, Muster usw. werden nur mit dem berühmten Dauer-Donut angezeigt

Hi Adobe Support, I just wanted to thank you for your customer service while I had issues setting up my adobe payment methods. The services were fast, easy, and very helpful. I also recieved a discount on services which made the experience even better.

I have cleared all photos and my storage is still showing 15GB being used. Is this a scam? Where is the 15GB of content??

I am getting extremely elongated onions because illustrator is not loading CC libraries... tried to reboot computer, tried to reinstall illustrator... please help Yes it's only illustratorMonterray/ Mac (intel) / MBP mid 2015Latest Adobe updatesIt's syncedWhen I try to do something in burgermenu of the illustrator cc libraries  I can see it is working, but just not displaying anything... Please help 🙂

Hallo alle zusammen, ich habe aktuell das Problem, dass ich bei Illustrator in meiner CC-Bibliothek nicht mehr nach Namen oder ähnliches sortieren kann. Der Button dazu lässt sich nicht anklicken. Das Problem besteht lediglich bei Illustrator, bei Photoshop zum Beispiel funktioniert alles wie gewohnt. Habe schon CCLibrary und Illustrator neu installiert, ohne Erfolg. Was vielleicht noch wichtig sein könnte ist, dass ich den Dienst Apple Bonjour aktualisiert habe unter Windows. Weiss nicht, ob das Problem davon kommt, aber ich habe dieses Problem davor nicht gehabt. Vielleicht kann mir da jemand weiterhelfen. Beste GrüßeChris

There are no words left in my vocabulary to decribe how frustrating it is that the G*DDamn Creative Libraries do not sync. I have been through this FKN process a thousand times, and I just go in loops and loops, one day it works, the next day it just dies for 3 weeks. I can't. I pay for this fkn service that just never works. And to pay in US Dollars from South Africa is almost a month's bloody rent. This is the one thing I just hate about Adobe, it has never worked from the beginning. When it does work - it is amazing. But that is few and far between. 

This request has been asked since 2012, IT HAS BEEN 10 YEARS. Is this really something hard to achieve? Or is it because we do not ask hard??https://community.adobe.com/t5/download-install-discussions/how-to-download-multiple-files-from-creative-cloud/td-p/4290899

In our environment, all software installs and updates require admin rights which no typical user will ever have. we are facing an issue where users cannot open creative cloud due to it detecting a newer version. they can not get past this without letting it update which is going to fail. there is no option to bypass and use the product without updating. 24 years in IT i have never seen a software vendot implement this kind of process that's going to prohibit users from using a product that we pay a lot of money for. why can users not use the current version without having to wait on an admin to do the update? this is ridiculous. you don't do this for acrobat paid version so why do you do it for creative cloud? 

I created a new xd file, and make a new button component in that, and try to publish that but geeting the error and attaching screenshot as well. 

Here's an idea - unify your file system and actually back up file version history like every other cloud storage architecture system invented by man. In what world does it make sense to have a 'Creative Cloud Files' folder in Windows, which is intended for everyday storage of documents, that is also known as 'Synced Files', but it's not the same as 'My Files' which is also called 'Cloud Documents'. Oh and there's a window for Version History for Synced Files when view on Creative Cloud (remember we're not looking at Cloud Documents despite the fact that this is on the Creative CLOUD dashboard FML), but it doesn't actually record version history (i.e. it only shows the latest version as the sole entry under version history no matter how many times you've saved over a file and synced it back) and even if it did, it doesn't preserve previous versions to restore later. Pick one system to kill: Document Cloud or Creative Cloud Files.

Need a way to download my XD files from the new cloud. The old cloud kept a local copy so I could have my IT guy back the adobecloud folder up but i don't see a way to keep a backup or easily periodically backup/archive all my files. I realize i could open each file up and save another copy to disk but that could get time consuming and it throws old files in my recently opened list in adobe XD which makes daily usage confusing if i just did a "backup". I wan't to keep using the cloud to store files if possible but I may need to go back to local files if i can't figure out a workflow for backups.