Questions

I have a bunch of Transparent PNG images and when I license them, they update as FLAT JPEGs in my PS Panel and in my document and I can't figure out how to keep them as PNGs. But I can go and download them and I get the choice of JPEG or PNG and they download correctly.  But then I have to drag them all in a update individually. I'm not seeing a preference that I can change to make them 'hold' as PNGs. The preview icon shows them as transparent, but says JPEG in the info next to it. Thanks for the help.

This is so annoying!!! I keep having to quit the program and restart

Many of us have 3 computing devices (aside from our phone/tablets).  I myself have a home computer, work computer and a laptop.  The best solution adobe help could offer is a "teams" plan which takes my $35/month plan and goes up to $90/month.  Of course I could buy a seperate account but then one of my devices would be on an entirely different account with different assets and would totally defeat the purpose of this.   I shouldn't have to be playing device roulette EVERY DAY logging in and out, deactivating this machine, reactivating it 2 hours later...  Make it an add-on and require two factor authentication so you know it isn't being abused across multiple users.  An extra $5-10/month per extra device.  I think MOST of the others in my same situation would be HAPPY to pay because it is such an inconvenience.   Please for the love of God, give us multi-computer users a solution that actually makes some sense.

The library tab in InDesign defaults to being huge, so it takes up way too much real estate to have it open while I'm trying to work. Seeing as the push seems to be toward libraries, I would like it open, but I've just decided to work around it.  

So, this is a bit of a rant. I'm very frustrated, and I’ve just about had it. For years I’ve searched through endless posts, threads, and videos, and for years I’ve been putting up with Photoshop randomly losing things: shortcut keys, preferences, layouts, recent files, and most prominently: brushes. Every time I think I’ve got it stable, I relax, and move on. I forget the problem. Then out of nowhere it breaks again and I lose yet again, more hours of work. But lately that issue has been daily. I don't want to have to save brushes manually. Any industry standard app should keep your progress. And yes, I've done everything. Installing on new computers, clearing my roaming folder, etc. This has been an ongoing problem with every major version of adobe 2020. And honestly, this isn't even primarily a Photoshop issue. But it shows up the most with Photoshop due to the nature of saving brush presets, etc. At this point I suspect it’s something to do with creative cloud sync/l

When adding vector in Indesign the image showcase has white background which is unhelpfull if graphic is white.Therefore you cannot see the image.

Hi there,Not sure this is the right place to post, but couldn't find an Adobe portfolio forum - sorry! I want to create an offline photo portfolio that i can create with my team but share at client meetings. I thought Adobe portfolio would be the answer but found you couldn't collaborate with other users and you couldn't view offline. Has anyone got any recommendations on what software i could use? thanks!

When a document is shared via the share link in the adobe programs and is sent for approval. How can one communicate what 100% might look like.  For instance if I share banner that is 36" x 56" the preview will display completely zoomed out, so my client will never know what the artwork looks like at 100%, meaning they will never know when I am trying to show them something that is pixelated because they have low quality images..  I know it might also be a difficult thing to achieve because of user zoom preferences in the browser.  Does anyone have any idea on how to communicate this or what a future verison of preview may look like. Are people getting feedback from other programs instead of the share link; like frame.io?  Let me know your thoughts! 

So, I just received a notification from adobe stating that new RTX 30 and 40 series users will get free one month subscription of adobe creative cloud. but when I go to redeem it adobe shows this error attatched bellow. What to do?

Just so you know, I like to manage my library by myself, not by you. I NEVER add any image in my library, NEVER. Now everytime I download a picture its automaticly added to my default library - witch doesn't have anything to do with stock pictures. And pass too mutch time online trying to find how do I turn off this really really (cannot say big words it seems) annoying feature.Even after I manage to find how, you dit turn it back on. And this time, I don't find the option to turn it back off. Did you know that there is other Stock service?! I guess I won't have this issue with them. I will keep that in mind when renewall come around.

In mac the items have a white background so if its a white element, cant see what it is

I WANT AN EASY WAY TO DISABLE THE 'LIBRARIES: Feature.

To whom ever is listening,With 30 Million subscriptions I am dismayed that you have increased the subscription prices - hence my cancellation.Can you not see logic - if the subscription price was reduced you would have the potential for even more subscribers, destroying the competition,  gaining a loyal following and increase your profits exponentially.Yours faithfully,I wish I could afford to be a subscriber.

This message is for Adobe leadership. I'm about a month behind, but I'm disappointed to find out Adobe donated $1M towards Trump's inauguration. If you have an extra million dollars to be donating, maybe you're overcharging your customers for your services. Additionally, for a company that says it stands for DEI and art for all, donating any money at all in support of Trump is a slap in the face to a majority of your users who do not support and do not want to support companies who support Trump and his goals. So which is it? Do you support DEI and art for all or do you support Trump? You can't choose both.   

This is one of the worst and least intuitive programs I've ever worked with. It seems that the more advanced the features, the more unstable the program becomes. It's impossible to work with software that insists on changing panels without prompting, and whose functions stop working for no apparent reason.

Is there an easy way to share a small library of stock images with a client, so they can choose the ones they like for a project.Can I add the images to a library, get a link and send it to my client? Obviously, my client doesn't have an Adobe account and is probably technically illiterate, is busy, and all he wants to do is click a link in an email, have a quick look and let me know what he likes.

Hello there, Happy New Year! I have a question. The management needs a report that includes the "date access was added" and the "last used date" for each CC application per user. The Adobe Admin Console does not natively have a built-in feature to display them, so I checked with the Adobe Technical Support team to see if they can help retrieve the data from the backend. Still, the answer is, "Unfortunately, as of now, there isn't a way for us to retrieve that specific information from Adobe's backend systems either. The **Admin Console** doesn't capture or store that level of detailed usage information, and it isn't available through any of the logs, including the **Audit Logs** and **Content Logs**." I searched ChatGPT, and it says, "The User Management API or Usage Insights API provided by Adobe can retrieve this information programmatically." Is this doable?  Thanks! Vicky  

A very good day,Is there a way that Adobe grants licenses for Fireworks CS6?Been using it since Macromedia for decades.It's a very valuable tool and one of a kind.Nothing in the market could replace Fireworks.So please please please make it available again.So many old school designers use and will be thankfull.Basicly I have a CC subscription to use Fireworks. Thank you in advance and best regards, Hans

I can open illustrator and open new documents, old documents, etc. but every time I try to use any tools or click on anything that I’m working on.... it doesn’t work. I can even change tools and colors of text, etc. but when I try to apply it to the art board, nothing happens. I am at a loss. I have uninstalled and re-installed multiple times, turned my iPad off and on again and then uninstalled/re-installed, I have left it off for a few days, let it charge fully, nothing. Illustrator is completely up to date at version 1.3 for iPad. My iPad is 8th gen. I am losing money and losing clients. Every time I call Adobe support they say “let me look into it” and then I get put on hold for 15+ minutes with no answer. It has been like this since 5/26/21

Como faço para me livrar dessas caixas de diálogo que aparecem nas bibliotecas? Toda vez que acesso a Biblioteca pelo Photoshop elas aparecem e é uma chatisse isso. Toda vez tenho que ficar fechando a mesma coisa.

I cannot find a way to mark all CC messages as read.This makes the red dot (new message) randomly pop up on the menu icon, despite there's actually any new messages.

I can no longer open the three libraries I had in my CC Libraries window foloowing a June 2024 Version 4.6.80 fix. What gives?

I am so tired of going through the process of re-instating my bloody library and going through the same process every time. Seriously. I am a Photoshop user of 20-something years and the bloody libraries work in the morning, but fail by the evening. I cannot take this nonsense any longer....why am I paying premium in US Dollars when your crap keeps on failing on me. I live in Africa, US Dollars are very expensive for us. Seriously....get a grip!

Hi,when you click on a color swatch in your file, the foreground or line color immediately takes on that particular color. For a CC Library color swatch to be applied you need to select an element to color it.This poses a problem for example if you want to (which I regularly do) use the live paint bucket tool. You are not able to pick a color to "fill the bucket" with. I guess there´s no workaround, other than importing the CC swatches to the file swatches? Best Pascal

Hi Everyone. All my synced files are gone. No idea what happened, but they're gone. Is there any way to get a backup from Adobe? I am pretty sure they have some kind of backup, even if the files are deleted permanently. Thanks in advance; Ben