Questions

Thank you for viewing this post.We have disabled the download and print buttons to prevent the users. { showDownloadPDF: false, showPrintPDF: false, } The problem is when the users `Ctrl+P` or `Cmd+P`,the following prompt will appear. This gives the user a direct access to download the document. Before this appear, around a month or so, the "Print" keyboard shortcut calls for the browser print. On which we could somehow prevent the content to be shown. Any clue could help. 🙂  

Hi everyone,I'm experiencing an issue with the Adobe PDF Embed API regarding the freehand drawing (shape annotation) stroke width. In our React application, we want the freehand drawing tool to render with a line thickness of 2pt instead of the default 3pt.According to the documentation, we should be able to set the stroke width by passing the strokeWidth property to the startAnnotationMode API, like this:annotationManager.startAnnotationMode("shape", {defaultColor: "#0a23f5",cursor: "crosshair",strokeWidth: 2, // Expected to set the line thickness to 2pt});We’ve tried several approaches:Direct Call After previewFile:Immediately after calling previewFile, we obtain the annotation manager and call startAnnotationMode with strokeWidth: 2. However, the freehand drawing still uses a 3pt stroke.Monkey-Patching/Overriding:We attempted to override the startAnnotationMode method (both on the AdobeDC.View prototype and on the annotation manager instance) to force the strokeWidth to 2, but it re

We are experiencing some outages with the APIs, out from 10 conversions from word to PDF 8 get converted successfully and 2 failed. We found a repetative error in the log: "Too Many Requests" (HTTP 429) : 09:57:20.520 [ajp-nio-0:0:0:0:0:0:0:0-8019-exec-5] INFO  c.a.p.o.internal.PDFServicesHelper:188 - Started submitting Document Merge Operation job 09:57:20.520 [ajp-nio-0:0:0:0:0:0:0:0-8019-exec-5] DEBUG c.a.p.o.internal.PDFServicesHelper:189 - Submitting Document Merge Operation job with request id 283b2ad4-6def-4164-b8d2-8af4836515ae 09:57:20.521 [ajp-nio-0:0:0:0:0:0:0:0-8019-exec-5] INFO  c.a.p.o.internal.PDFServicesHelper:204 - Finished submitting Document Merge Operation job 09:57:20.521 [ajp-nio-0:0:0:0:0:0:0:0-8019-exec-5] DEBUG c.a.p.o.i.a.ServicePrincipalAuthenticator:63 - Session Token is valid, won't be refreshed. 09:57:20.522 [ajp-nio-0:0:0:0:0:0:0:0-8019-exec-5] DEBUG c.a.p.o.internal.http.ApacheHttpUtil:47 - Creating Apache HTT

We used Adobe PDF Generation API on a few smaller projects and to be honest, the lack of documentation and support created significant challenges.  We are looking at a potential extremely large project for using PDF Generation API to create documents from Word templates.  Before I greenlight this project, I just want to get an understanding.  Is this a "real" product that Adobe is still actively developing and supporting?  Questions/issues that I reported way back in 2022 (about the same time the Word add-in was last updated BTW) have still yet to be addressed by the product team.  If this is just a hobby or PoC please let me know and we can investigate other options.  If this is a legitimate product, can we finally get some ACTUAL documentation on this?  Also, the fact that you still run into a "daily limit" of testing our Word Add-in generation is beyond ubsurd.  The reason I have to test EVERY SINGLE FIELD is because who knows if you need a `

Hi team,we are currently testing the Extract API and would like to know how we can display the data from the structuredData.json in the pdf again? The aim would be to embed the data in the PDF in such a way that it is displayed as in the DC Visualiser (Adobe PDF Visualizer For Extract API). We tried different ways via Python, but it didn't work. How do we get the data from the json into the pdf?

I am experiencing an import error in python from the pdfservices_sdk package.  I am a first time user of the Adobe developer tools I have gotten my developer credetials, installed pdsservices_sdk and confirmed successful install using pip show command. I tried searching this forum for an answer, but could not find one.  This is the first line of my python code: from adobe_pdf_services import PDFApi,  ExtractPDFParams,  ExtractElementType This isi the error message I'm getting:Error Message: ImportError: cannot import name 'PDFApi' from 'pdfservices_sdk' (unknown location) I'm suspecting that I must have missed somethign on setup of the environment.  I would appreciate any guidance on this.  Thanks, Ben

Can I create PDF in Adobe PDF Service API more than 50 pages in a document? If yes, what is mechnism to increase the 50 pages/ document limit? Thanks

Hi AllIs there a possability to disable the AI Assistant in the Adobe Reader plugin within Microsoft Teams?I want this for all users in our organization.Thanks!

Hi there, I am using the Merge PDFs connector to merge 2 PDF file save on SharePoing.Using Power Automate Clow Flow: 1) Manually trigger a flow2)Get file content using path3)Get file content using path4)Merge PDFs - this is where the flow does not work. Not sure why it is not processing this step 

We've reached out serveral times to customer support, need to increase our quota from 500 a month. Bottlenecking with customers. https://developer.adobe.com/document-services/apis/pdf-services/  

Hi all. I work on an application that applies annotations to PDF documents. After loading the PDF viewer we call the annotation manager API's addAnnotations method. The promise eventually errors out with the following error (see image below) "Error: std::bad_alloc,std::bad_alloc", and we can see that some of the annotations have not been added. Some important context is that we are attempted to add up to 500 different annotations to a given PDF. From my (admittedly basic) tests, the limit appears to be around 120 annotations before the error happens. I have attached an image of the browser's console. This is in Google Chrome.  Is there a known maximum number of annotations that is supported? I did not see a number mentioned in the docs.  I tried chaining the addAnnotation promises in batches of 100 at a time, but the error still occured. Very interested to hear if anyone has also had this same issue, or if any Adobe devs would like to take a look

I setup a Power Automate flow use "Create Serachable PDF using OCR" to make scanned documents searchable. It was working great during the free trial of the API. So, I setup a paid account so that we could continue to use the API after the trial ended. However, when the trial ended, the flow began to fail. The error says "Action 'Create_Searchable_PDF_using_OCR_2' failed"

Hi there, We are getting some users reporting app crashes when they start zooming in on PDFs on mobile. Im wondering if there is a rendering process which increases memory usage which could be disabled?Cheers

Hi All ,  I am trying to invoke the Adobe PDF Services API to convert word document to PDF. Is it possible ? I am using this API externally in Post man . Endpoint: https://pdf-services.adobe.io/operation/convertToPDF{  "input": "Base64 encoded DOCX file",  "outputFormat": "PDF"}. Is this valid ? 

Hi ,Is there any PDF Services API to modify document and add a footer to the document ? Please provide the API endpoint.Thanks

Is there a way to hide or disable context menus (Add sticky note and Use Drawing tool) when a PDF file is viewed on Web page using Adobe Embed API.Our customized implementation use case ask to restrict user to perform annotation based on its profile and hence need to ensure PDF is viewed but annotation is not allowed for user. Currently I don't see any configuration to hide annotation related contex menu or disable them.Attached is screen shot.  

Hi team,it seems kike PDFServicesSDK is affected by CVE-2024-45302 found in the RestSharp dependency. See: https://github.com/restsharp/RestSharp/security/advisories/GHSA-4rr6-2v9v-wcpc There is a fix availaible in RestSharp version 112.0.0. Do you have plans to update PDFServicesSDK to latest RestSharp version? I did search for any mention of the CVE in connection to the SDK but did not find anything. Thanks a lot for any information. Best,Ariana

When I make HTML TO PDF API using  .Net SDK I get this error "{"Bad Address, request terminated; requestId=8a16cea5-deb2-4d6b-a044-74b4e0451467"}" private async Task<Stream> CreateFromHtmlStream(Stream htmlDataStream) { try { // Initial setup, create credentials instance var credentials = GetCredentials(); // Creates a PDF Services instance var pdfServices = new PDFServices(credentials); // Creates an asset(s) from source file(s) and upload var asset = pdfServices.Upload(htmlDataStream, PDFServicesMediaType.HTML.GetMIMETypeValue()); // Create parameters for the job var htmlToPDFParams = GetHtmlToPdfParams(); // Creates a new job instance var htmlToPdfJob = new HTMLToPDFJob(asset).SetParams(htmlToPDFParams); // Submits the job and gets the job result var location = pdfServices.Submit(htmlToPdfJob); var pdfServicesResponse = pdfServices.GetJobResult&lt

Hello, This is Ravi from MortgageKart, a UK based Mortgage and Insurance intermediary. We have exhaused the Free tier transactions for Adobe Acrobat Services Free Tier. I have been trying to contact sales since Dec 2024 and have raised a pricing requesst for 7 to 8 times but no one seems to be getting back. I wonder how should I progress here and continue using the APIs

I have AWS S3 file url (PDF file) which I have to upload to adobe online and open it for editing. I could not able to find any API related to it. Could any one help me to do this. Thanks in advance.

Hi team, I noticed that the annotationManager.selectAnnotation() API jumps to the annotation's page's beginning location, instead of the annotation's location or centering the annotation.  If the annotation is at the bottom of the page, then the annotation won't even appear as it only shows the upper half of the PDF document.

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I am a novice to coding but am trying to figure out the PDF Extract tool to reduce data entry into my ERP. I need help to understand the process. The tutorials presume a lot of prior knowledge. Can someone help?

In Word, when saving as PDF, there is an option to include existing bookmarks in the PDF: When creating the PDF using PDF Services API, the bookmarks are not included.Is there an option to include them? If not, are there workarounds/ideas how to do it?I need the existing bookmarks from Word to appear in the PDF. Thank you.

I have an issue where I am getting an error in PowerAutomate while using Adobe PDF Services connectors, Private key file could not be parsed. Strange thing is I am using same account for another flow in same environment and it works fine and fails for only this flow.