Questions

Hello,I am trying to use the Adobe PDF Services SDK (Python) to extract text and tables from a PDF using the `pdfservices-api-credentials.json` file.I downloaded the sample code from your official repository (`PDFServicesSDK-PythonSamples`), but it appears to be based on an older SDK version. After upgrading to version 4.1.1, the original sample code no longer works because many classes have been renamed or removed (e.g., `execution_context`, `extract_pdf_params`, and `stream_asset` are missing).The installation of the SDK completed successfully, and the module appears correctly in my site-packages. However, the migration path for existing scripts is unclear due to structural changes in the SDK.Do you have an official updated example compatible with SDK version 4.1.1 that demonstrates how to extract text and tables using the JSON credentials file?Thank you in advance,Daniel Vial   

I am trying to install and use Adobe’s pdfservices-sdk Python package to extract structured data (like tables, text, and fields) from PDF utility bills and invoices.  The Installation succeeds, but the package is broken: after installing, there is no actual pdfservices_sdk code folder—just a metadata folder. The Python code for the SDK is missing. I am running on windows environment using this command  pip install pdfservices-sdk in my venv environment running python 3.11.9.  When I go to the site packages folder all I see is this folder pdfservices_sdk-4.1.1.dist-info.  

Hello Adobe Support Team,I am using Adobe's OCR API and SDK with Python to extract text from documents containing Punjabi language. I am facing these issues:The OCR output for Punjabi text is incomplete or inaccurate. Please confirm if Adobe OCR fully supports Punjabi and how to configure it for best results.The documents contain tables, but the OCR output does not preserve table layout or lines correctly.When using the OCR API with various input formats, I receive a 400 Bad Request error. The SDK also seems to lack support for some features I need.Please assist with these problems or provide guidance on recommended usage.Thank you. 

Hello, I'm currently encountering the following error when using your PDF service API429 Too Many Requests returnedIt seems that I am hitting the rate limit imposed on my account. Could you please provide more details about the current rate limits applicable to my usage?Additionally, I would like to know if it's possible to increase the rate limit, either temporarily or permanently, to better accommodate my use case. If so, could you please let me know the process or requirements to request such an increase?Thank you in advance for your assistance.Best regards,

Is there an API (PHP or otherwise) to convert a PDF to DOCX like this does ?https://acrobat.adobe.com/link/acrobat/pdf-to-wordI am open to paying for an API subscription.

I've set up a Power Automate flow to detect when an email from a specific inbox folder contains multiple PDF attachments, and merge them to a single PDF. However, the final merging step of the flow fails regardless of how I structure the array. I've included "compose" step to verify that the content bytes of the array in my test run are valid, and included conditional steps to ensure only PDF attachments are being passed to the array. I've attempted to structure the array a few different ways based on other posts around the web and on the Adobe site, but none of them seem to work. This is my most recent attempt, using modified steps from this article (as I'm using Outlook and not Sharepoint and would like to avoid an extra step of creating temporary Sharepoint files) Merging Documents Using Microsoft Power Automate | by Raymond Camden | Adobe Tech BlogI've double-checked that I'm switching to text mode in the Merge PDFs step and not using the default Key Mode, and I've tried

im going crazy and wasting a lo0t of time trying to get this embed app to work. even the demo with my credentials, don't work, I keep getting this "learn more" message.does anyone have a sample script that will just work with my credentials.? thanks

Our frontend application is built with Vue.js, and we're using Laravel as the API processor. The workflow involves vendors sharing engineering designs in PDF format. Currently, we use Adobe Acrobat Pro for Teams under a free trial license.The current process is as follows:A user downloads the PDF document, opens it in Adobe Acrobat, and shares it with other users. These users then access the shared document via the web version of Adobe Acrobat on Adobe Creative Cloud, where they can add comments or use freehand drawing tools. Finally, the original user downloads the updated document and uploads it to our web application.1. We would like to know if there is an existing API—or if one can be provided on request—that can retrieve a list of distinct commenters (in cases where there is more than one) along with the datetime of their most recent comment.2. Is it possible to upload a document to Adobe Creative Cloud and share it programmatically using an API? This would help streamline th

I'm trying to embed the pdf in sized container. I have observed the Download option is coming for Andriod but not for iOS. I have checked the Demo page and i can observe the Download option is not coming if i choose iPhone X device.  

If my JSON contains null values (see sample below) how do I use that in a conditional test?I've tried several combinations but none have the results I want - see attached Word document and sample PDF output.  {"FirstName": "Joe","LastName": "Bloggs","Address": "1 Acme Drive London SW15 2RQ United Kingdom","PolicyNumber": "1234456","Premium": "$344.50","PaymentMethod": "Credit Card ending 2345","PolicyStartDate": "2 April 2022","PolicyEndDate": "1 April 2023","Coverage": [{"TreatmentName": "Crown re-cement","TreatmentType": "Major","IntervalPeriod": 12,"Quantity": 1,"PerTooth": "Not Applicable","Coverage": 50,"MaximumCover": null},{"TreatmentName": "Dental Implant Treatment","TreatmentType": "Other","IntervalPeriod": 12,"Quantity": null,"PerTooth": "Not Applicable","Coverage": 100,"MaximumCover": "$2,000.00"}]}

Inside a Word template file I am trying to iterate through a JSON array to show property images. I am experiencing a glitch where the placeholder image is being replaced, but it is not looping through each image; it is repeating the first image in the array. I have the following code set in the Alt Text of the placeholder image:{"location-path": "url","image-props": {"alt-text": "Property Photos"}} In the template file I have: {% repeating-section SubjectProperty.PropertyPhotos %}{{ url }}{% end-section %} I added the url variable inside the loop just to confirm it is looping through the array. As you can see, it is only showing the first image in the array, while the urls are correct. This is the output:  I have scoured forums and followed different examples advised to no avail. Any help would be greatly appreciated!

I am trying to implement an Azure Logic App that will combine files into a single PDF using Adobe PDF Services API.Supposedly, the API can connect directly to documents in my Dropbox.  External Storage for Adobe PDF Services APIsAdobe PDF Services APIs have added support for accessing files from the external  storage of the client directly. The client can invoke the PDF Services API with Signed URLs and files will be automatically accessed from their storage.A Signed URL temporarily provides access to a resource. Signed URLs contain user/authentication information, allowing users without credentials to access the given resource.PDF Services APIs supports the signed URLs of input and output files in the request body. Please refer to the External Section in Request Body of each API for more details. DropboxPDF Services APIs can connect with Dropbox using Signed URIs for downloading and uploading the files from Dropbox location without the need for any creden

I am uploading assets and then combining them into a single PDF.Do I need to delete them after I download the the combined file?

Hi Team, I need to create pdf from dynamic html.So I have HTML file, inline CSS and json data.How I can  use new rest API's to create PDF.I tried following steps - 1.Create a zip file from html, css and json file.2.Generate access token.2.Upload them to adobe cloud and get asset ID.3.Call api- https://pdf-services-ue1.adobe.io/operation/htmltopdfbut it's not working.Can any one help me on this? As new rest api documentation is not clear

Hi,About half an hour ago, while calling the Adobe PDF Services API, I started receiving the following error during the HTML-to-PDF conversion process:  2025-04-30T08:41:44.357Z ERROR [...] Failure response code 400 encountered from backend com.adobe.pdfservices.operation.exception.ServiceApiException: description='Invalid job id present in path param'; requestTrackingId='38647953-a2ca-48a2-8e46-8d306dd55c05'; statusCode=400; errorCode=INVALID_JOB_ID The logs indicate that the asset upload and job submission completed successfully, but the error occurs when retrieving the job result.Could you please confirm if there are any known issues on the server side or changes in the API that might explain this?Thanks in advance 

Hi, is Adobe PDF services working for anyone right now?  It stop working for me on Friday.  I created new Client ID's and Secrets but they don't work.  I even tried it on 3 different tenants. I also called Microsoft support, they tried the keys on their environment and got the same error:  Action 'Get_PDF_Properties' failed: There is no service principal present in the organization for this client id.

When trying to download an asset I'm getting the following error: {"error":{"code":"INVALID_PARAMS","message":"No glyph for U+0049 (I) in font EZNAFM+Tahoma-Bold; requestId=h0RYKNtoOzz35ajEewaaROkvT4yPLDuG","status":400},"status":"failed"} After investigating the font's used in my PDF and I found the following error on this specific font Tahoma-Bold  How can I go about resolving this issue? TIA

Hello, I have an application using the PDF Service API that creates MergeDocument Job with a Word document job and JSON object. This has been working fine for the last six months and stopped working today (the last successful job was on the 23rd of April). Any submitted job returns a 500 INTERNAL_SERVER_ERROR even if it was successful previously. Here are some request tracking id : - requestTrackingId: '5e81e072-b5c9-41b7-bfaa-551bf6f80002'- requestTrackingId: '75201d3b-2fb3-47df-9e04-a71a74cfa3cd'- requestTrackingId: '209431c0-9b3b-4531-8e8a-a31088e4eef3' They were submitted with @adobe/pdfservices-node-sdk@4.0.0 and @adobe/pdfservices-node-sdk@4.1.0. When tested with an empty document the job is successful, if the error comes from the submitted template I cannot found the reason. The template didn't change recently. Thank you for your help

Estimados, buen dia / tarde / noche.Estoy intentando leer un PDF y me da un error 415 "Unsupported Media Type" al intentar subir el archivo PDF.No tengo suficientes conocimientos, alguien podrá ayudarme? 

I used the free PDF Services actions in Power Automate to process invoices.  Usually when the 500 limit is reached, I swap the client ID and secret with a new one on the PDF services Power Automate connector.  However this time I get the error: "There is no service principal present in the organization for this client id." I am working with MS support on this issue.  Did anyone else have the same issue and was able to resolve it?  I really need help and direction on this issue. 

Hello,I'm currently using adobe PdfService Api.I was planning to flatten my dynamic xfa by using compress and linearize, but I'm getting a following error at getJobResult():"Exception encountered while executing operation ServiceApiError: Source file cannot be processed because of some restrictions.""Status code:400, DOCUMENT_RESTRICTED"Is it because PdfService Api can't take a dynamic xfa?If so, what adobe api do I need to use to flatten dynamic xfa to a normal pdf?If not, I want to know if there is a solution for this.I will also post the error message I got.With great regards,Kim

Hello, I am new to this application and I would like to know if someone can help me,how I can extract from a pdf to an excel, in bulk.I am looking to automate the work.I don't know where to start

I believe this is a change in behavior from the API but I'm having a hard time pinpointing when. This FAQ says that pdf conversion will show tracked changes as they appear in Word: https://developer.adobe.com/document-services/faq/tech-support/#features---pdf-services-api-tracked-changes-and-comment-support-what-happens-to-any-tracked-changes-and-comments-in-the-doc-or-docx-files However when using the Pdf Services SDK to convert a docx file to a pdf those the change tracking markup is not shown. It does show that markup if you convert the file using the free adobe online pdf conversion tool here: https://www.adobe.com/acrobat/online/word-to-pdf.html Is there a way to force the same conversion process when calling via API?

Hi,we have both dev & prod enviroments and each has 11 languages.Dev domain is: dev.xx.comProd domain is: www.xx.comDev domain in german is: de.dev.xx.comProd domain in german is: de.xx.comCan't i configure client id for all, like *.xx.com ?If not, i must have a solution for this. thnx

Hello,I have a pdf attached that when I edit it the selectors disappear when I mark answer, then if you click again they reappear .... Could you tell me why it happens? it looks weird and my customers ask me about it.Best regards