Questions

Buen dia, al subir un archivo csv me sale el siguiente error [Recipient_1:Email]: No hay ningún encabezado de correo electrónico obligatorio. que debo hacer para solucionar este problema, Saludos

Here’s a fun experiment to show Adobe exactly how badly they’ve messed up Adobe Sign. Download the inventor declaration from the USPTO's website.  Do this by searching for "USPTO AIA 001 form," and you can get a link to the form. Open the downloaded form. Insert the name of a person as the inventor. Any name will do! Now save it as “Document 1” or whatever. Open the downloaded form again. Insert a different name of a person as the inventor. Now save it with a different filename, say “Document 2." So now you have two saved versions, each with a different inventor name inserted, right? The documents started from the same place, but as saved, they are DIFFERENT. They have DIFFERENT INVENTOR NAMES IN THEM, right? Now, go to Adobe Sign. Make a “binder” that includes both of the documents you saved. Begin to insert information to allow the inventors to sign. What’s that, you say? The names on the two documents in the binder are now exactly the same? What????? Th

Hello,I was trying to call the AbodeV6 Rest APIs using: https://secure.na4.adobesign.com/public/docs/restapi/v6#/accounts.But I am getting the error: "access_denied: Scopes not enabled for this application", while Authorizing, despite having configured scopes for my application. I performed the following steps:1. Clicked on Authorize 2. Selected all the scopes > Authorize 3. Got redirected to a new tab, which displayed an error message: "access_denied: Scopes not enabled for this application" My API Application Details:  It would be really helpful if someone could help me with this or pinpoint what I am doing wrong.Thank you!

When we create the agreement on API REST to create a user to the agreement.We use this json:{ "fileInfos": [ { "transientDocumentId": "xxxxxxxxxxxxxxxxxxxxxxxxxxxxx" } ], "name": "Legisway AdobeSign process", "participantSetsInfo": [ { "memberInfos": [ { "email": "xxx@xxx" } ],"order": 1, "role": "SIGNER", "name": "Surname Name" } ], "signatureType": "ESIGN", "state": "DRAFT", "documentVisibilityEnabled": false, "hasSignerIdentityReport": false, "isDocumentRetentionApplied": false, "status": "DRAFT" }When we are on Adobesign Interface the user is display in a group and not as simple user,How can we modify that?

Hi. I'd like to integrate adobe acrobat sign with a software that is not listed in the  list of integrations of apps of Human Resources. I´d like to do the integration with the software Tellent Recruitee. Thanks 

It has respnonse as expected but fails to register in Acrobat Sign 

Cannot find delete buttons on webhooks page on Acrobat Sign - all are inactive

We have a user with 7 webforms that they regularly need to download the CSV field data for. Unfortunately, there is a bug in Adobe Sign where if the webform has a large number of agreements it fails to download the data. So we are using an API to do this via PowerShell. I would like to automate this to export the data to a SharePoint List for each webform.The Power Automate Adobe Sign connector has various actions, including "Get a list of all webforms", which succefully returns an array of webforms for a user. However, I do not see an action to get the CSV data for the agreements signed via a webform.The API has the following endpoint which we use in our PowerShell script: https://secure.na1.adobesign.com/api/rest/v6/widgets/$WebFormID/formData Is there an equivalent action I am missing on the Power Automate connector?  If not, is the best way to loop through the webforms using the HTTP premium action?

Our credentials seem to have stopped working both for ourselves and our customers who use e-Sign via our application.  We use these credentials (secret redacted): APISelect Adobe SignClient IDCBJCHBCAABAAHVVv-hGGA60Wz2BbP9anOxNMg-5bSx0eClient SecretXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXRedirect URLhttps://localhost The message we get back in our code when we call you API doesn't include an error message, so we have no idea why this has stopped working. Please help.

Hi all, I have created an application in which I have configured the redirect uri. We have a development environment which is https://sandboxci.almeraim.com, and the production environment, so modify the redirect uri in the application, always works only by sandboxci, I do not know if it is a cache issue or something similar, in the images you can see the error message and the configuration of my application, thank you very much for the help you can give me. 

Hi, We are using the V6 API to create draft agreements via a transient document upload. These drafts now appear in the user's dashboard as "Legacy Drafts" and there is a message suggesting they won't be available after May 29, 2025. What will happen after this date? Will this process no long work to create drafts that can be edited or viewed by the user? Is there a new way that we should be creating agreeements?   Thanks for your help, - Chris  

Hi,the endpoint to retrieve the current status of an agreement returns a FetchedAgreementInfo object, which should have a property called fileInfos that is not returned.  This property seems to be the only way to enstablish a link between the TransientDocumentId added to the agreement request and the AgreementDocumentId created by Adobe Sign service. Is there another way to obtain it or is there a undocumented parameter to pass to the endpoint? Thank you

Hello *, unfortunately I currently can not request signatures. I get following API error - can anyone help?Thanks in advance  Mario 

Dear Adobe sign provided new interface for your very good application. However, the old interface was also available for user sole decision.Recently I have realised that this option "old interface" is not longer available.Based on that i was forced to use the new interface and i found something that, for my point of view, is a downgrade on the app. For meetings with more than 10 attendees, i used to use excel to collect emails and names. Once those were there (in excel) i used to open the old interface of Adobe sign, and making a kind of copy and paste (in once) of more that 10 representative emails directly to the adobe sign. Sucessfully used to be the process for more the 3 years.Now with the new interface, i need to copy and past every single email to the correspond field. More than that, i need to client "add" to open a new field for new copy and past of representative email. Something that used to spent 2 seconds, now became, more than 5 minutos. Terrible. in a

I built templates in my adobe sign (computer) I want my staff to be able to get signature on a tablet on those templates. But the ios app does not sync the templates .... is it possible to do so ?  I do not want to use the template by sharing them on dropbox because I realized that calculated field do not transfer from adobe pro to adobe sign. (need to reenter the formula)  Thanks

I use Adove Sign for a major international company. 1. There is no interoperability between Adobe Acrobat and and Adobe sign - randomaly ignores fields, override already-filled data, ignores actions between fields...2. Decides to add fields where there aren't any, even when I say "Do not auto-detect"3. Can't rearrange pages after the initial stage.4. login and signing windows load and close with media (There is no need of a nice pictorial background for a prompt that opens and closes in the background for 1.2 seconds!) It use to take 10 seconds to sign a document. Now it takes me 5 minutes. This is unbareable. Devs, hear me out. I hope Adobe guys are working on this. 

Hi, I am facing issue to create Acrobat Sign Developer account. I have filled the https://www.adobe.com/in/sign/developer-form.html form but not getting any mail after that. Does anyone know what could be missing here?

Muhammad Shahbaz khan

Hi ,The issue I’m facing is that for some agreements, although I have their agreement IDs (which were returned at the time of creation), I’m not getting the expected details when calling the API. The agreement IDs are valid and stored in my system.The agreements were successfully sent for signature and completed by all participants.The issue is not on the application side — I’ve verified the request and compared logs. Important : I’m unable to share actual agreement IDs or signer emails here due to confidentiality, but the request format and structure are standard

Hello there, I am having trouble sending an agreement to my recipient. Whenever I tried to send my agreement, I would get an email from Adobe Sign stating, "We had a problem processing your document,"can you let me know if I am doing something wrong or/and need to fix something on my end.

Hi team,I created a webhook with Agreement-all events configuring and "Group" scope. But I am only getting AGREEMENT_CREATED events. I am not getting other events like AGREEMENT_ACTION_REQUESTED, AGREEMENT_ACTION_COMPLETED, AGREEMENT_WORKFLOW_COMPLETED on signing the agreements.  Does "Scope" has anything to do with events? Please help. 

Can the Adobe Sign product automatical detect the signature fields in a tax return and based on the sequence of signature receipt assign the values.  For example Taxpayer Signature should be the first email address, Spouse Signatures 2nd email address and Tax preparer 3rd Email address. 

i am using developer account for api integration, while using embed signing api for getting access token, i am getting error.using the linkhttps://secure.na2.adobesign.com/oauth?client_id=$clientId&redirect_uri=$redirectUri&scope=$scope&response_type=codeerror is:Unable to authorize access because the client configuration is invalid: invalid_request

2. Custom Signature Fields Overridden I want to define my own signature or initials fields at specific locations in the PDF (via the PUT /agreements/{agreementId}/formFields call).•Issue: Acrobat Sign often replaces/ignores my custom signature fields and inserts a default signature block in a different location. In some cases, the custom fields (non signature) appear, but the signer also sees an automatically generated signature block they must complete instead. Question:How can I ensure that only my custom signature fields appear, and Acrobat Sign doesn’t override them with an auto-generated signature block?

My understanding is without the generatorType: ANCHOR_TEXT value in the formFieldGenerators object in the API, I cannot generate Dynamic Form Fields. How do I get this enabled on my account in order to test this functionality? I see other accounts have it enabled, and advised that I contact support via the admin console. Having contacted them, they sent me back here. Thank you for your assistance!