Questions

Hi,I have contact support for this error and they keep asking me to contact Enterprise Team through call. I can't call them and I am using a Developer Account which I believe should not be a problem.Error: The URL provided is not a valid Webhook URL.  Here's my code clearly setting the Header base on the ClientId,   [OperationContract] [WebInvoke(Method = "GET", RequestFormat = WebMessageFormat.Json, BodyStyle = WebMessageBodyStyle.Wrapped, ResponseFormat = WebMessageFormat.Json, UriTemplate = "AdobeSignNotification")] public string AdobeSignGetVerified() { /////// var currentWebOperationContext = WebOperationContext.Current; var outgoingResponseHeaders = currentWebOperationContext.OutgoingResponse.Headers; var incomingRequestOrigin = currentWebOperationContext.IncomingRequest.Headers["Origin"]; outgoingResponseHeaders.Add("Access-Control-Allow-Origin", incomingRequestOrigin); /////// var headerClientId = currentWebOperationContext.Inc

I am using developer account with free plan.I am testing AdobeSign API to integrate with my company's product.I cannot get access token with oAuth 2.0 in Postman.I followed this article, and authorization is passed but response does not include access_token. Shard is jp1.https://helpx.adobe.com/sign/kb/how-to-create-access-token-using-postman-adobe-sign.html#:~:text=Log%20in%20to%20Acrobat%20Sign,required%20information%20and%20select%20Save.   Do I need an enterprise account to get access token? At lease integration key as access token is working to call API with free plan.  

{"fileInfos":[{"transientDocumentId":"3AAABLblqZhABbunFXbYVw8ebYEaV3f9UZJxA4IapuypniVDjOHtUyLfnLlxmFTDo7PXZ9_fmPcoB69gLmYpfZXi36qR33MLGskxDIF0IoejLPjez-8thrM2lgm6ozFXLKyCoSfY5Wl2H1t_VmetX0libk6Jw8Fi3xBJJIzK-lfek21ddtWN8y638Fr2dRFvQkD30dzDjuLMYr_zbR9A5ssrsVP43p6oOxKL1-PIv5zz8j3iQmzqZg4RxF974K8lOs8Vk87ZBOsOx7pxPrITV5yqxIXu9rPxa9R7YXjS253zgIl7oyWW-MyYN5ow24jut-9sms_yH1sKHFz5m7myHZJoS0wO-1w2ptjA0HUo5QaTX2DGVPGRaGA**"}],"name":"AdobeEsign","participantSetsInfo":[{"memberInfos":[{"email":"jjohn@tcasonline.com","name":"Jinson John"}],"order":1,"role":"SIGNER"}],"signatureType":"ESIGN","state":"IN_PROCESS"} I have used the above JSON in the REST API and I got the response (agreementid) but when I use the same JSON in REST Client it's showing  {"code":"INVALID_JSON","message":"An invalid JSON was specified"} ServicePointManager.Expect100Continue = true;ServicePointManager.SecurityProtocol = SecurityProtocolType.Tls12;string baseUri = string.Format("https://api.eu2.adobesign.

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Hi  I am getting this error when I try and connect to my adobe sign - my account says i have access to all the 'tools' and e-signing - do I need a different subscription for adobe esign seperately or what might the issue be? thanks in advance  {"message":"The request failed due to failure of a previous request.","code":"SC424","suberrors":[{"message":"[access_denied] Your product edition does not support account scopes","name":"InvalidConfigurationError"}]}  

I want some documents to be signed by my own with Adobe Sign. For this I am using my own email address in the signer email id and the agreement is getting created on Adobe but I am not getting email from Adobe for this agreement.

Hi everyone, We‘re using AdobeSign here in my company.When downloading the document after it has been signed (by using this endpoint /api/rest/v6/agreements/{agreement_id}/documents) we sometimes get a 404 saying that DOCUMENT_NOT_AVAILABLE The document is not yet available or will have no pages to view. Do you know what it means exactly ? is the document not yet available for download because it has just been signed and need time to be processed on AdobeSign side ? Thanks for your answers.

We have a Java-based application that interfaces with Acrobat Sign.We have an Access Token (expired) and a Refresh Token (not expired). When we attempt to use the Refresh Token to get a new Access Token in Production, we get a 401 Unauthorized: [no body] error. Here's what we've tried:Taking the exact Client ID, Client Secret, Access Token, and Refresh Token from Production database tables and manually doing the POST via cUrl - this works, we get a new Access TokenRepeating #1 but with Postman - this also worksCopying the database rows down to a Dev environment and running the same code as Production - this also worksIs it possible that Acrobat Sign blocked our Prod Server?  I know for OAuth Code Flow, we have to whitelist the Redirect URI, but I thought that calls to get a new access token from endpoint: https://api.eu1.documents.adobe.com/oauth/v2/refreshcould be done from anywhere without whitelist.  Any thoughts/suggestions? 

Can you create a direct URL link to launch a AdobeSign custom workflow? Users constantly get confused on hot to do this (expecially since it defaults to forms, not workflows). This interface is terribly inefficient. Any insights are appreciated!

When creating an agreement in UI, there's an option to "Add Recipient Group", or to simply add individual recipients. When I'm creating agreements with the API, the recipients always show up as "groups" instead of just individuals. Here is a screenshot of the recipient list for an agreement I created in UI. Note that the recipients show up as "(Signer)": Here is a screenshot of the recipient list for an agreement I created with the API. Note that the recipients show up as "(Group)": For the API call, I'm just following the format specified in the REST API Reference and this sample. I can't find any other way of formatting the API request such that it specifies the recipients as individuals rather than groups. Is this a limitation with the API? 

I'm attempting to test the functionality of the Adobe Sign Rest API V6, in the model it lists the FormFieldGenerator, and upon further research is a feature that was added in 2020. I have attempted several times to create a test document and using the FormFieldGenerator but the information appears to just be ignored. I found a forum post from April 21, 2023 of someone with the same issue, and he found out that the Anchor Text setting is disabled by default. Is there anyway this can be enabled so I can test this functionality, it is the remaining thing needing to be tested to convince the owner to switch from DocuSign. Currently using a free developer account for the testing purposes, so I'm unable to create a case. Below is the forum post for reference:https://community.adobe.com/t5/adobe-acrobat-sign-discussions/adding-form-field-signature-to-a-pdf-using-rest-api-v6/m-p/13742580

I am trying to set up a webhook for Adobe Sign according to https://opensource.adobe.com/acrobat-sign/acrobat_sign_events/index.html#managing-webhooks-and-subscriptions Whenever I attempt to create a webhook by POSTing to /webhooks, I get back the following response:{"code":"INVALID_WEBHOOK_URL","message":"The Webhook Url is either denyListed or the host name is not allowed Request id: cf05f2b1-203f-415c-986f-0d721904b04b."} Since I am currently developing this webhook feature, I am trying to set it up using my local development computer. I verified over and over that the domain name I have set up for my computer is up and running and that I can access it from the world wide web and I also tried to use my IP address directly instead of the domain but I still get the error above How can I get my url to not be "denyListed" or allow my host name?

Hi, I have a developer account. I want to integrate my application with adobe sign but i could not get new access token. I have followed steps on this link -> https://helpx.adobe.com/sign/kb/how-to-create-access-token-using-postman-adobe-sign.html But i have this error from postmanIf license is a problem, I have enterprise license but i can not see API menu on enterprise license.Could you help me?Thanks.

I'm wondering if there's any way to authenticate my application for the Adobe Sign API without a redirect URI? My application is a local web server installed on client networks that is not open to the internet, so there is no public URI I can use. We've integrated with OneDrive using the OAuth "device code flow", which does not require a redirect URI. Is there a way to use that flow or an alternative flow that gets around the need for a URI? If this is not possible, I will look into the Integration Key method for legacy apps.

I an using Adobe Sign's SDK in C# to create an agreement.I have done the following so far.Created a transient document using the document that I want participants to sign.I created an agreement in Autoriing state with participants and got an agreement id.Retrieved the participant id/member id using the API GetAllMembers from the SDK.I now want to update the form fields to the agreement. I have created the FormFieldPutInf object with all the form field details but am not able to execute the API UpdateAgreement.I am getting an error stating "Resource Modified - Resouce is already modified with newer version".I understand that I need to pass in ETag value in the API. I tried passing the date time stamp but it does not seem to be working.According to your documentation, I should be able to get the ETag information when I create an agreement or get member details.With C# SDK, I am not able to get the ETag value.Please advise.Thanks,Minal

Whenever i upload a pdf document to the transientDocument endpoint, i always get a transientDocumentID and i'm also able to use it to create an agreement but whenever i try to add fields to the agreement, i get a message "The Agreement is not in Authoring Mode". When i check the status of the file, it shows that the agreement is Cancelled and then i get a mail from adobe:Have changed the pdf being uploaded to test if its an issue with the document but its not, the same thing happens for every pdf document i upload. But whenever i use the adobe sign api rest v6 page to upload the same pdf files, i don't get any errors and it works. This is my code for uploading the document:headers = { 'Authorization': f'Bearer {ACC_TOKEN}' } file = { 'File-Name': 'coo.pdf', 'File': open('coo.pdf','rb') } updoc = requests.post("https://api.eu1.adobesign.com/api/rest/v6/transientDocuments",files=file,headers=headers) Whenever i add the 'Content-Type' as 'multipart/form-data' the upload does

How to filtered agreements by specific status (Ex: OUT_FOR_SIGNATURE or SIGNED) in REST API?Currentlly there is no specific query parameter to use to achive this requirement in GET /agreements.

I am working on a project for my company using Adobe Sign API.  I am programming in PHP and my system will create a pdf that requires 2 signatures.  I upload that document up to Adobe using he transient document API an I am added 2 text_tags for signatures.  Using the text_tag format My document is only recognizing "signer1".  But doesn't create a signature field for "signer2".  What could I be doing wrong? {{Sig4_es_:signer1:signature}}  (creates a ESIGN field){{AgentSig1_es_:signer2:signature}} (doesn't create anything) I am uploading my PDF to version 6 of the Adobe API. This is what my JSON code looks like on my agreement API call. $json_fields = '{"fileInfos": [{"transientDocumentId": "'.$transDocId.'"}],"name": "LAW_app","participantSetsInfo": [{"order": 1,"role": "SIGNER","label": "signer1","memberInfos": [{"email": "'.$email.'"}]},{"order": 2,"role": "SIGNER","label": "signer1","memberInfos": [{"email": "'.$email2.'"}]}],"s

I'm frustrated, I'm trying to connect my acrobat sign account with the automations service (Integromate). When I choose to connect my account, after signing in I get this error: {"message":"The request failed due to failure of a previous request.","code":"SC424","suberrors":[{"message":"[access_denied] User cannot authorize application because it is UNCERTIFIED","name":"InvalidConfigurationError"}]} Why is this happening? anyone had an idea?

I'm using the rest API. I want to set a re-direct so once the user has sent a document for signing they go back to our web site. /api/rest/v6/agreements/[contractid]/views When I add the URL I get the error: INVALID_POSTSEND_REDIRECT_URL Specified post send redirect URL not in allowed list. How do I add the URL to the allowed list? The documentation says something about the URL must be part of the allow list for application redirects, configured by a CSR Admin, but I have no idea what that is or where to find it. Thanks.     

Hello, I've setup integration between Veeva Vault and Adobe Sign according to the Adobe Acrobat Sign for Veeva Vault: Installation Guide. But I get the following error in Veeva when opening the Adobe Sign page. Your Adobe Acrobat Sign account could not be created. Please contact your Adobe Acrobat Sign account administrator. Does anyone know what's causing this error? Thank you   

Hi, I am using format directive to render the date in specified format but it does not render anything. Below are the tag which are working fine and failing. Working fine and rendering value with "Aug 8 2023": {{P1_es_:signer1:date}}Not working and not rendering any value: {{P1_es_:signer1:date:format(date,dd-mm-yy)}}.Can somebody help me with this?

My company uses Netsuite and I installed the Adobe eSign Services bundle for it. I can login with the acrobat sign account to active the bundle without problem. But when I go to Send For Signature (inside Netsuite) I get "You do not have permission to send an agreement" error. I have a free 30 days trial Enterprise Acrobat DC/Esign services account to connect with. So the error should not coming from the plan I am using now.  

Hey developers, The team is now revamping the developer assets. The latest docs have a new format, look, and doc-level search. As we update the dev ecosystem, your feedback is appreciated. See https://opensource.adobe.com/acrobat-sign/developer_guide/.        

Hi I am using adobe sign api to create agreement and it is I have passed RedirectUrl and RedirectDelay=0 as a PostSignOption Parameter.   It is working fine when a user signs and redirects to given url. but if a user declines the signature then it is giving adobe thank you message but not redirecting to the given RedirectUrl.  Could anyone guide me how can I redirect to URL even after decline the signature?