Skip to main content
Participant
September 30, 2014
Question

I'm trying to combine pdf files, but happens an error all time I tried

  • September 30, 2014
  • 1 reply
  • 609 views

Every time I tried to combine pdf files, is failing.

    This topic has been closed for replies.

    1 reply

    Community Manager
    September 30, 2014

    Hi simone,

    What error are you receiving when you try to combine files? Is it the "Conversion failure" message?

    For starters, please try the following:

    • Clear the browser cache and try again.
    • Make sure that you're using a supported web browser: System requirements | Acrobat.com
    • Make sure that there are no firewall/proxy settings that are limiting your access to the Internet.
    • Upload only files that are 100 MB or smaller.

    Let's start there. If you're still having trouble, please let me know.

    Best,

    Sara

    Participant
    September 30, 2014

    Dear Sara,

    Thank you for your answer.

    Yes, the message was “conversion failure”.

    But now I did it!

    I excluded one of the files and replaced by other version save.

    I think the first one was deficient.

    I really use and love that resource from Adobe.

    Thank you again!

    My best,

    Em 30/09/2014, à(s) 11:59, Sara.Forsberg <forums_noreply@adobe.com> escreveu:

    I'm trying to combine pdf files, but happens an error all time I tried

    created by Sara.Forsberg in Adobe acrobat.com services - View the full discussion

    Hi simone,

    What error are you receiving when you try to combine files? Is it the "Conversion failure" message?

    For starters, please try the following:

    Clear the browser cache and try again.

    Make sure that you're using a supported web browser: System requirements | Acrobat.com

    Make sure that there are no firewall/proxy settings that are limiting your access to the Internet.

    Upload only files that are 100 MB or smaller.

    Let's start there. If you're still having trouble, please let me know.

    Best,

    Sara

    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6777474#6777474

    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:

    To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the Stop Email Notifications link.

    Start a new discussion in Adobe acrobat.com services by email or at Adobe Community

    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

    Community Manager
    September 30, 2014

    Great news! Glad you're enjoying your Adobe PDF Pack subscription.

    Best,

    Sara