Questions

Adobe Document Cloud storage is migrating to Adobe Cloud storage, which will streamline file storage and increase the efficiency of file operations in Acrobat. The change involves infrastructure optimizations and improvements, unlocking new value in Acrobat, including advanced collaboration workflows, support for deep integrations with third-party collaborative apps, and enterprise-wide adoption of PDF services. Benefits of Adobe Cloud Storage Efficient Storage: Enhances storage efficiency and file-handling capabilities. Seamless Sharing: Facilitates smooth collaboration between users on shared documents and creative assets. Better Performance: Reduces latency in cloud-based operations and workflows involving documents and creative assets. Scalable Infrastructure: Provides better controls and a regional data centre, accelerating enterprise adoption. Unified View: Presents a consistent user experience on shared assets for Adobe Creative Cloud and Acrobat users. Global Presence: Adobe c

Hi, I would like to cancel my Adobe Acrobat Pro subscription and I cannot seem to do it. I clicked on Manage plan > Cancel your plan, but it brings me to the "Social sign in not supported" page. I tried clicking on the Continue button but it the page does not change. Please help. Thank you.

On a website that I manage, I share a lot of PDFs via Google Docs. Users in China are not able to use Google and therefore cannot access these files. If I shared them via acrobat.adobe.com links, would China be able to access? They don't need to edit, just to view. 

There is an issue when sharing pdf for commenting. The emial I share with is coroprate account, but they cannot open the shared account with corporate mail and asks to log in in personal mail. But it's agains our security policy. What's the problem and how can we solve it?

I want to be able to edit my PDF document as I correct modify the way I prefer to update it. How do I do it ?

Hi,  I was working on a PDF file, basically just adding notes and highlighting on the Document cloud web app through a web browser. However, the document became corrupted after refreshing the page. Is there any way to recover previous versions of PDF files in the DocumentCloud?Otherwise, can anyone suggest ways of synchronizing files between devices so the added coments are updated in all of them? Thanks!

We recently started using Adobe Document Cloud with SharePoint Online.  Regular PDF files open fine but if any user uploads a PDF Portfolio file they see the error/warning message below.  The users have Acrobat DC licenses and can login to Document Cloud, but the Portfolios still don't open. Can anyone confirm if Portfolio's are supported or not?  Thanks

I am unable to convert my pdf to a word document for editing.................please help

Recently, when I try to download a file from my Document Cloud online (https://acrobat.adobe.com/link/documents/files/) the file automatically ends up in my Windows Downloads folder. How can I set things so that instead, it prompts me to choose where to save the downloaded file, which is what it used to do?(Note: I'm not sure when or how the behavior I'm used to changed)  

Hi there,I am using Acrobat Pro to prepare a form and subsequently send for signature. I'm self employed and work on a number of projects but depending on the form I'm sending, I'd like to be able to send for a signature from the appropriate email account (4 accounts in use).Can you please advise how to send the document from a different email address and receive the signed document to that account as well? I don't want to use my personal email address for this.Many thanks,Grant

I recently purchased the combine tool, and it does not show up although my other tools do (like fill & sign)

Everytime I try and convert a PDF file to a word document I get a pop up saying 'conversion failure'.I've paid the annual fee but it still won't let me convert my file.[Here is the list of all Adobe forums... https://forums.adobe.com/welcome][Moved from FREE Reader forum to a PAID Acrobat forum... Mod]

I am using Adobe Cloud Reader (https://documentcloud.adobe.com/spodintegration/) with the SHarePoint Integration. When I add a comment, every other user can delete or modify th comment. So I lock the Comment by using the Adobe PDF Client App.  But after saving and closing the client App, in the CLoud reader the COmment can be deleted Is this a bug or is this by design?Beste reagards Peter

At final step in Turbotax, go to print, Adobe comes up, shows return and it looks good, go to the print tab and click to print and when I do this the document reduces in size? Why? When I print it it still is reduced in size. I look at all the settings and assure they look right, but cannot stop the file from being reduced. Been using TT for 15 years, never  had this problem? What is reducing the file size?

Hi there, I'm encountering an issue when I try to import PDFs to InDesign and Photoshop. I'm an architecture student and I regularly need to transfer PDF files of my drawings to Photoshop or InDesign for further editing and collating. When I attempt to import a self-made PDF into one of these programs I am hit with a request for a permissions password. Although I am the author of these PDFs and I have never set a permissions password for my PDF files, I still encounter this issue all the same. It doesn't seem to be a password specific to a particular file for access but rather a general password for all of my PDF files that prevents me from editing or using them in Photoshop or InDesign (and presumably other applications). I've seen this same issue described across several discussions online but have yet to find an answer. If anyone can offer some help or understanding of the issue I'd greatly apprecite it. Thanks in advance! Ethan

Dear Adobe Community,I am writing to you today with a question regarding the use of Adobe products in my business.As a creative professional, I have been using Adobe's suite of products for many years, and I continue to be impressed by their capabilities and versatility. However, I am interested in learning more about the latest features and updates to Adobe's products, as well as best practices for using them effectively.Therefore, my question to the Adobe Community is: What are some best practices and strategies for using Adobe's suite of products, and what are the latest updates and features that I should be aware of?Specifically, I am interested in learning more about the following topics:Creative Tools: What are some tips and tricks for using Adobe's creative tools, such as Photoshop, Illustrator, and InDesign? How can I use these tools to create high-quality designs and assets for my business?Collaboration and Workflow: What are some best practices for collaborating with team mem

I am trying to combine two PDF files, but it says that they are not supported? I scanned them from my printer and can open them with Adobe Reader??? Not sure how I'm not able to combine two PDF files.

How do I cancel my subscription and also my account, It's almost impossible?

I want to resign adobe pdf pack. What shall I do?

I need a receipt for the purchase of Adobe?

How can I access the Manage Plan page, in order to cancel subscription?

Ich drehe mich jetzt seit vielen Stunden im Kreis, weil ich eigentlich mein versehentlich erworbenes Abo kündigen möchte.Abwechselnd erhalte ich diese Meldung:You don't have permission to access "http://www.stage.adobe.com/de/legal/terms.html" on this server. Oder ich bekomme die Meldung: Danke, dass du bleiben möchtest. Dies. nachdem ich nach einer verzweifelten Möglichkeit suche, einer harten Bestrafung , die einer Kündigung folgen würde, zu entkommen.. Ich kann nur jedem den Rat geben, genau zu prüfen, bevor er/ sie sich auf eine Bestellung einlässt.

Hi,I want to ask if it is possible to set the opening of pdf files on SharePoint automatically without check out  

I want to cancel my subscription. I follwoed th normal steps (Manage your plan -> cancel your plan), but when I select Cancel your Plan I get this page: When I select continue, I am asked to verify my account with a code sent to my registered email, which I did. Then on the next page I am asked to change my password (!) which I did, then I selected again Continue and then the system takes me back to the abov page! It is an endless loop! I disconnected my Google account from the Adobe account as I am not sure if that is what they say is the issue (althoug it should not as they offered the sign in via Google in the first place)! Now what? I treid their chat but that tells me I do not have an accoutn with them. Can anyone help! It is ridicuous that they don't have a proper customer service contact. 

How to cancel my subscription on app Acrobat reader of 77 euros I didn't request a yers subscription i was checking if the app did what it should be doing.   Please help me out     Chris