Questions

I got an email today saying 'On 19 August 2021, we will be discontinuing certain low-use features in Adobe Acrobat online services related to tracking and reminders for shared documents and sorting documents based on certain fields. ' I have templated legal docs which require certain fields to be completed and then signed by different people.  I presume these docs are shared in order that each can sign - am I going to lose the use of my templates? Thank you

Hi, I just installed Acrobat Pro DC today. Then I published a file in pdf format using the SDL tool. Once the pdf was downloaded, I opened it but all the text within the pdf shows as if selected/gray highlighted. I also tried saving the file in Word format and the same problem occurs with the Word file as well. Please advise the corrective action. Thanks!

Could you please help in the above topic?

We have several users that depend on Send and Track, and are using their Adobe ID's with Acrobat 2020. They are no longer able to use the Send and Track feature, and receive an error that there is a problem with their Document Cloud. We have tried several troubleshooting steps, which include Signing out of their Acrobat ID, Signing in as another user, and recreating the user profile on the PC.  I believe that the issue has to do with their Adobe ID, and have noted the following1) Under a different user profile (w/ different Adobe ID) Send and track from Outlook works fine, and user can signout/in with Adobe ID as expected2) Under the original user login and Adobe ID, User cannot use Send and Track from Outlook, cannot run Acrobat Update, Occasionally shows logged out in Acrobat although they are logged in 3) Recreating their profile (with new User.dat) The issue persists, leading me to believe that it is tied to their Adobe ID4) If the user with the issue logs out and ba

Once I sign into my account how do I log out of my account?

I recently upgraded to Reader DC Ver 2015.008.20082.  I'm running Windows 7 Home Premium SP1 64-bit OS.  Prior to upgrading(Adobe XI), I was able to open PDF documents and use Fill & Sign to add information.  However, since the upgrade when I click on Fill & Sign, it gives me a blank page.  The mouse appears to be loading or processing something but the page I want to edit does not load.  The odd thing is it runs on my friends Windows 8.1 machine as expected.  It allows me to add text fields and save it.  The question is why doesn't it work on Windows 7?I've tried uninstalling Adobe DC and reinstalling.  I've tried disabling and even removing the McAfee Antivirus and replaced it with AVG Antivirus.  Thank you for your help!

Adobe Document Cloud plugin for SharePoint works well when used for Azure AD users (internal). Option "Open in Adobe Document Cloud" doesn't show up in browser when tried the same option for Azure AD guest accounts (B2b). See attached the screenshot. Plugin is registered and shown under Microsoft My Apps. https://myapplications.microsoft.com/ 

I am using Adobe acrobat 2020.Currently, no response error persists even if a small file is opened.I can't work on PDF due to an error.I tried many things, including reinstalling the program, updating the program, and changing the security settings, but the problem was not solved.Is there anything else I can try?

is adobe acrobat pro 2020 support arabic ? i have a trial version but  when i tried to export pdf to word doc the arabic letters are worng and isolated from each other 

Hi,I am looking for a product to digitally sign documents.- documents would be in PDF format and then sent to user to approve, they would sign the document to indicate they approve it and then would email/share/send it to the next party that needs to review the same document and they would sign it or "sign off" on it and the document would be complete.- ideally the document could be shared to the user for them to review and sign so that the owner knows it has been approved before sharing it to another dept/user for further approval or completion.What kind of product would you recommend for this type of workflow?  PDFs are currently used but there is no digital signature in place yet.Has anyone used "DocuSign Business Pro Edition" ?  Does Adobe have something that can accommodate this?Or if there is a better suited forum that the question be posted in, please let me know and I will repost or help me move it there.Thanks,

Starting today, any time I open a PDF and go to "Fill and Sign" in the toolbar, it goes to a screen first that asks "who needs to fill and sign first?". I open hundreds of PDFs per day and already can't have it automatically go to "Fill and Sign". This additional step is unbearable. Please let me know how to disable this (and how to have Fill and Sign open automatically when opening a PDF if that has been resolved). Thank you so much!

How do I merge pdf docs

Hello, Subject: I’ve been unable to convert my Word 2010 documents into or to Adobe PDF documents since 20-June-2021. Despite being a licenced user of Adobe Acrobat 2017 I have been unable to successfully convert my Word 2010 documents into or to Adobe PDF documents since the morning of 20-June-2021 / Sunday, June 20, 2021 / 20-06-2021 / DD-MM-YYYY although I have/had been successful in the past. Kindly let me know whether it is because I have uninstalled HP Solutions Center on my Desktop Home PC. I’m getting the following Error Messages repeatedly since the morning of Sunday, June 20, 2021:01) Unable to find "Adobe PDF" Printer or "Acrobat Distiller" Printer02) Do you want to run the Installer in Repair Mode? Yes or No Although I ran the Windows Installer in the Repair Mode and also restarted my Desktop Home PC twice the technical problem pertaining to Adobe Acrobat with regard to Word 2010 documents unfortunately still persists / remains as it is. I have

The menu bar and all drop downs automatically highlight when I run my mouse over them - I can find no place to stop this or change any setting.I can't read the text!It is across all my Adobe products!Thanks for any help!  

Can I create a time stamp on my phone 

Greetings everyone,I have a user who is able to certify a PDF file but they are not prompted to enter the PIV Card PIN for each document.  She was prompted initially for the PIN but now it stopped.  Any thoughts?

I have a user who certified her document but a message appears stating signature invalid.  Also, instead of displaying CERTIFIED BY the signature shows DIGITAL SIGNATURE.  I also tested and received the same results.  How can we ensure the signature displays CERTIFIED BY TIFFANY CARSON?  Your responses are greatly appreciated. We are on a tight deadline.  Thank you Tiff

Is there short-cut keys that will open the add bates dialog box > add > choose saved/default format > and quickly insert cursor in bate box to add numbers... I do this a lot with Adobe Pro and it is very time consuming. Any sort of short cut, quick bate option would be a daily life changer. Thank you !

Hello! Please help me. I am using Adobe Reader in my Samsung Tab A (10"). I read all my documents and highlight/underline them according to my need. But unfortunately All my highlighted documents get disapper. What should i do to recover them.Please guide me.

Hi, I'm trying to compress a PDF but all I get is "unable to process request

How do I extract a page from a PDF document with several pages?

I tried downloading a adobe scan document.  so scan from the app in my phone.  I see it in "scans" in adobe acrobat DC and I wanted to download to my computer.  It has been downloading for several days!!  It is just spinning and I see no way out of it.  so how do I stop this process and how DO I download since it doesn't seem to be working.  Thank you!

So yeah, Im new to all this. Im wanting to bring a scaned document over and edit the text..... 

I have overall my computer and I want to re download my export PDF. When I login to my abode account to re download it again it is telling me that I have to purchase it again, which I have purchase a year plan.

I have subscriptions to adobe products that come with both document cloud and creative cloud storage.I have a need to allow team members to post and share via these accounts, but do not need to purchase additional licenses for the Adobe products (Acrobat, Illustrator, etc..).  Only document the document sharing. What is the best/preferred method for allowing access for other team members to post and share via these services?