Questions

Hello!On the company I work, we have a strong firewall to filter internet trafic.So, inside my company, using Adobe Acrobat Reader DC, I can not access to the Adobe Document Cloud contents, BUT I can do so to the associeted Dropbox, Google Drive and MS OneDrive.My concluison is that the protocol used in the Adobe Acrobat Reader DC to access to Dropbox, Google Drive and MS OneDrive is different from the one used to access to Adobe Document Cloud.Is there any one how could help identifying the whay to overpass this, please?I need some tips to request to the manager of the firewall to let pass trough the contets of the Adobe Document Cloud.Many thanks in advance!

Good evening,I hope someone can help ease my mind, strongly preferably from the Adobe team, this due to what it's about.I've found the Adobe Acrobat tool (in the NL language) to convert a PDF to JPEG by a direct link to this option searching for it on Google. The option was available without any log-in, thus I haven't logged in first to use it.I used the service to convert a document which had privacy sensitive information.Afterwards, I checked out the terms & conditions and read that it is asked to not use such documents in your system.I did, so now I am wondering .. is this written because for, for example, support service you are not allowed to view that data (AVG) or is it because I'm at risk with using my document in that tool?When it's the latter, I really would like my document, if it's actually saved by you temporarily somewhere, removed, as you can imagine I'm sure.Thanks so much for your reply!Kind regards,M. (I can ofcourse share more personal information with you t

HelloI was careful to cancel my trial of Adobe Acrobat Pro DC before the 7 day trial ended, but I am still being charged for this at £15.19 per mointh. Can you please check and cancel this subscription? A refund of unauthorised charges would be appreciated.  I could not use the product when I downloaded it, and have deleted it from my computer.Many ThanksJanet Evans

Is there way to activate this offline in an 100% offline environment? or is there an adobe acrobat versions that meet Tenable Nessus scan standard? Thanks,

my pdf file are not opening at all. it will pop up the subject above. i tried to remove the programm and install again from this: https: //get.adobe.com/reader/otherversions/ ans then i can finally open up my file. but on the nest day the same problems occured. help please ~

I saved numerous documents on my iPhone in document cloud of the acrobate reader. When I connected with my Acrobate Account on my PC (Adobe Acrobate Pro DC) I could not see the files anymore neither on my iPhone not on my Adobe Acrobate Pro DC on my laptop.Did anyone experience simlar problems? Are the data lost or simple not visible?Any suggestion is highly welcome!ThanksStefan

Hi there,this is a very very stressful for me because it says there it is a 7 DAYS FREE TRIAL but I only use 1 hour and it didn't work so I cancelled it and I thought it was okay and suddenly here comes my bill dated November 10,2020 with an amount of $22.66 and December 10,2020 with an amount of $22.28 so I'm wondering why I was charged with the said amount?well in fact I just try only 1 hour of the 7 days free trial but it never work...So please I need the refund of my money...Thank you and looking forward...

Is anyone able to advise if I can share a document via Adobe and restrict the download capability to 1 time only? i.e. I would like to send a training manual to a customer and have it 'dissappear' once it has been downloaded.   I understand that we cannot restrict what they do with it after that, but i want the original link to vanish once downloading is complete. Thanks 

I cannot combine files in acrobat cloud PDF.  Tried using different browsers as suggested and tried multiple browsers on my Mac in addition to the Windows 10.

Whenever I try to share a file via a link, it creates duplicate of the file. Changes done by others on the file effects new duplicate not the original file. Currently, I'm sharing a file, and then deleting original one and working on shared copy so that everyone can see each others changes. But this is very annoying. 

I have a email address 

I hope this works on my phone  

My production house sent me back my manuscript in PDF. How can I edit without causing any trouble.? I have done so by exporting it to WORD so I can easily edit. Yet when I did so, I really don't know to transfer it back to PDF to match original page.

I wanted to ensure my pdf file properties like  Fast web view: is enabled (or) not. I have to do the via external libraries, when I read the metadata it's now showing up.  Kindly suggest.

HelloMy credit card has been charged 23.88 USD for the Adobe Acrobat Export PDF. I have NOT AUTHORIZED this transaction. I request a REFUND and CANCELLATION of this subscription.Invoice number 1297279841Invoice date: NOV-18-20Purchase Order : ARSY907516123USContract number: 00004490  

Hi all,I've looked all over the internet and can't find a solution to a problem I'm having. I purchased a student-teacher version of Adobe Acrobat and I get a message when I open a pdf that reads:  Malformed SOM expression: form 1[0].#subform[0].  I hit the OK button but the message pops up over and over. All I've seen online is something about a missing period or a Java Script error.  I've no idea what this means and I'm getting frustrated because I need this for a class and for work.  Is there a simple fix?  Here's what I've done so far:Uninstalled/reinstalled the program.Checked for updates.Run a check for issues. I don't know how to check for Java errors.Many thanks,Deborah

When I want to start a shared review using the Acrobat Cloud, I get the following error message:  However, I am not aware of any protection enabled.Can anybody support me here?

I am and have been over the last few days, been trying to send documents for signature and Adobe Acrobat has started giving me the following error messageRequest Entity Too LargeThe requested resource/api/rest/v6/agreements/CBJCHBCAABAAYpLwlkRyKunkaVW6SweHJf-n8gqc3-qKdoes not allow request data with PUT requests, or the amount of data provided in the request exceeds the capacity limit.Apache Server at au1.documents.adobe.com Port 443I now cannot send any documents for signature. Started on monday. I have sent this document previously. Is also happening with other smaller documents Have waited hours for online chat, am starting to become extremely annoyed as this is holding up my business.

I am using Adobe Acrobat professional Version 7.0 on Windows 10.I can open a document using the application but it will not edit the document.When I press the mouse button I only get a hand that open an closes based on the mouse clicksi just need to fill out a PDF formAny suggestions

I cannot export PDF to Word. What must I do? I have the correct account to do this.

Hello, I need to often circulate a PDF form that requires a signature loop amongst 7 people (always same users and always same chronoligical order).Each signator must: SIGN, DATE and CHECK either ACCEPT or REJECT before it goes to the next person.I am the document iniator and I have Acrobat DC Pro to create the PDF but it is extremely time consuming to assign each feld individually to each user.What would be the most optimized way to do this (I assume using a template) but where do I start, I can;t seem to find an option to upload or save such a template with pre-defined signature fields. Lastly, when I assign a signature request to someone, they can only sign a specific area that I preselect from my PDF... I have a large area at the bottom of my form for "comments", is there a way to allow "ANY" of the 7 people in loop to add their comment if they wish to... I seem to be limited to only assign that option to 1 person while I would want to have that option open for anyon

I noticed the new update of Adobe Acrobat Pro 2017 of Mac Version (2017.011.30188) has something wrong happening.When I extract one page from a PDF File and decide to save it as a single file, when I tap save button, Save as PDF window is open, but I could not continue to save it to a specific place and I have to close this window. After I tap "Save" again, tis issue appears once more and I wonder whether it is a bug in this new update.

I'm reading the PDF specifications and I'm not sure what the difference is between a PDF that has an xref with multiple subsections vs a PDF that has multiple xref sections. I see that both indicate that there has been incremental changes to the PDF but when would I create an entirely new xref section rather than create a new subsection to the existing one?

Slt comment vas-tu?

I want to try the Adobe online tool to convert a file without signing in using an ID. It says under the Adobe Acrobat online services FAQ that: After using a tool, if you don’t sign in to save or share your file, Adobe will delete the file from our servers within a short period of time. Can you confirm what is the time frame that the file will be deleted please?