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A
albert888
Participant
July 16, 2014
Question

Trying since Sunday, had a conversation with tech service, but ImportPDF doe not work. Please refund my payment.

  • July 16, 2014
  • 1 reply
  • 298 views

I have been unable to upload a 1.31MB pdf file for conversion. The system seems to lock up as it just sits in a suspended state for 1 1/2 hours. If your software cannot make the conversion it should state that result so as not to waste my time. I spoke with customer service and re-started with their help and subsequently emailed them that the application did not work. I have keyboarded this project and no loner need this application. Please refund my payment.

Leon Reid

leonreid755@gmail.com

    This topic has been closed for replies.

    1 reply

    S
    Sara_Forsberg
    Inspiring
    July 16, 2014

    Hi Leon,

    I'm so sorry that your subscription didn't work out for you. The quickest way for you to get a refund is to contact Adobe Customer Support. A quick chat session should get you taken care of. To start a chat session, click "Still Need Help, Contact Us" at the bottom of this page: Contact Customer Care

    My apologies for the inconvenience.

    Best,

    Sara

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