Adobe Stock Premium Photos

Forum|Forum|5 years ago
January 18, 2021
1 reply
437 views

Good afternoon Adobe Stock, I urgently need your assistance PLEASE. I've purchased a few stock images this morning for a client who supplied me with a list of images they liked. Without realizing it, one of the images was a Premium photo. Huge mistake! I can't afford that photo and have no need for such a hugely expensive image. I'm desperate! Please, Please can you help me?? I'm willing to pay an amount for the image, but CAN'T AFFORD such a large amount 😞

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Correct answer Abambo

Sorry for your mishap, but this is a user to user forum and we can't help with refunds.

I recommend to contact Adobe Customer support and ask support for a solution. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

I wish you good luck.

Abambo

Correct answer

Community Expert

Sorry for your mishap, but this is a user to user forum and we can't help with refunds.

I recommend to contact Adobe Customer support and ask support for a solution. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

I wish you good luck.

ABAMBO | Hard- and Software Engineer | Photographer

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