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Participant
Jan 18, 2021 4:29 AM UTC
Answered

Cancellation of Annual Plan Forgot to Cancel Subscription.

Is there anyway to cancel my annual (paid monthly) subscription plan which i forgot to cancel and not pay the monthly fee?

The annual plan was a part of the trial services and just started...

My credit card doesn't have the necessary amount so the payment is stuck anyway...

Can anyone please help?

 

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WendellaBee
WendellaBeeCorrect answer
Inspiring
Jan 19, 2021 5:49 PM UTC

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.


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WendellaBee
WendellaBeeCorrect answer
Inspiring
Jan 19, 2021 5:49 PM UTC

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.


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