Questions

I accidentally licensed image 191741745 instead of clicking Download Preview. Is there a way to undo this?

Hello all,   I'm planning on writing a book that will use stock images/vectors that I'll buy enhanced liceses for. All being well, I intend to sell the rights of this book to schools/publishers (which will naturally include the enhanced images I will pay for).    As far as I can tell, there shouldn't be any issues for me (or anyone who buys the book I make) as resale and distribution is covered by the enhanced licence, but I'm worried I'm missing something.   I tried the AI chat, but I couldn't get the answer I was looking for, so if anyone has any insight or experience, I'd be very grateful.   Thanks!   [moderator corrected the topics, this is not an API question]

Can I offer/advertise an item for sale using a Standard License as long as I'm not actually producing the item yet?  In other words, can I offer something in an online catalog and then upgrade to Enhanced License only if I generate that first sale of the item?  

Cannot save images to library no matter what method I try on the website.

Hi,Is there a way to contact a content creator?Purchased a vector file with flags of the world. There are some countries flags missing and would like to ask the contetn creator to add them.

How to get rid of the license (I added a free vector object with free license)? Which we can find in License history. Is this the only way you can download free? And such a standard license is free? Sorry for such questions - I'm new. I haven't set up any plan yet.

I downloaded the wrong image by mistake which used 180 credits instead of 1!I would like to cancel it and delete the license.The image number is 131138539Best regards

I want to know if I can use a video from Adobe stock that has an enhanced license on a custom mobile app. The app does not have any form of payment and we are just using it as an MLS real estate feed. No one can purchase or buy

Extrememly confusing. I have a monthly subscription, with the first month about to end. When i click on photos that interest me, it says to BUY licence, i don't get it. Surely with my monthly membership fee, i can download these images? What's the point of having a membership, if i have to pay to download stuff???   confused.com   [Moderator moved the thread to the correct forum]

CANT EVEN CANCEL PLAN!

Hi all, I purchased and used a stock image as the basis for my client's social media graphics last year. This week they approached me asking if they could use the same image themselves for creating website graphics. If I understand licensing and usage rights correctly, I would be able to make those web graphics myself since I purchased the original image, but I'm unclear on what it means that they want to make the new graphic(s) themselves. Does my purchasing the image cover them, since it's the same client the image was originally purchased for? Or would they need to buy the image themselves since they'd be using it without my involvement? Thanks ahead of time.

Hi,Will I ever have the standard license in any photo downloaded during the free trial, even if I cancel the subscription during the free trial? Or the standard licenses will only last until the end of the free trial?Regards,

Hallo wir haben die Lizenz für das Bild #447036066  erworben und damit ein Banner erstellt.Bei gestalten ist es und noch nicht aufgefallen. Al jedoch der Banner im Format ca. 3x1m bei uns ankam,sahen wir drei sehr große "Flecken" auf dem Bild. Wir dachten zuerst, das es sich um Farbkleckse der Druckerei handelt, aber leider war dem nicht so. Beim genaueren Anblik der Originaldatei stellten wir fest, das das Bild von Anfang an diese Flecken enthält. Somit haben wir uns leider das Banner entstellt und können es weder verwenden noch reklamieren. Daher bitte ich Sie um Erstattung/Gutschreibung des Credits. Anbei ein Ausschnitt

Asset Number#335469427 I downloaded this .ai file and it only has one of the 12 pages as shown. I've checked layers and art boards and there are no other pages? How do I solve this please?

My supervisor contacted me asking about a charge made to our Adobe Stock Account for a stock image that was licensed in 2022 for a Halloween Project between myself and other department designers. It showed up as if it had been licensed on JAN 03 2023 when that is NOT the case. (especially not at 8PM) Please assist with this issue as I do not understand why this has happened. Or remove it so it doesn't happen again? 

HiWe signed up for a free trial of Creative Cloud All Apps, which expires in five day.    We do not want to purchase this and can't see where to cancel it.    Please helpTracey

Hello. ✋ Can I license free Adobe stocks and modify(such as making a pattern design with free illustrations) and then share with people as free downloads in my personal blog? I would be mentioning you can't resell anything you download in my blog.

Bonjour à tous, Est-ce que quelqu'un pourrait me dire de quelle armée il s'agit sur cette photographie : N° DE FICHIER : 41312234 : https://stock.adobe.com/fr/images/armed-forces/41312234?prev_url=detail   Merci beaucoup pour votre aide,  Bien cordialement. 

Can any photograph that I purchase with extended licence and without the restriction of „editorial use only“ be published under a CC BY licence?- If yes, where do I find this information black on white?- If not, why?Thank you!

Dear support and community,  I was wondering about the possibility to use a modified stock image, which I'd buy under an extended license agreement and that can be used commercially, on a platform such as Eventbrite to advertise an Event showcasing a commercial service? Would Eventbrite count as a subcontractor of the licensee while the platform would not allowed to use the project in any other way or is the upload of the modified image on the platform's server not allowed at all? I'd be grateful for your legal insights.Many thanks in advance

I bought file  #555437525, but downloaded jpg file has some kind watermarks. What is goin on? 

Always getting "An error occurred during download from Adobe Stock Server. Please try again".  Getting tired with this inability to download the free templates. I'm using the latest version of Premiere Pro Please help!

Hello,I no longer have any adobe stock credit available. I wanted to take illustrations but I was offered to take the free version, which is weird and suddenly that's how I noticed that I had no more credits. I went to my account and I see that I have nothing left even though I paid for this month.Every month I have 40 credits from the 26th of the month. If you know where the problem comes from thank you in advance

I see this topic in the search but did not find a solution I can do on my own.  I accidently licensed #98242876.  I did not download this image and I did not delete either as I was not sure if this would be correct.   Thank you!

Can someone please advise how I initiate a chat with an Adobe support agent.  I am signed into my account but cannot see a chat option for support, the Help Feature is taking me around in circles and I am getting frustrated as I am having an issue with my Stock Licencing and cannot access content I need to download, even though I am fully paid up to both CC with a valid licence and a monthly Plan for Stock images.