Questions

Can I use an extended license image for resale on more than 1 product? For example, can I buy one license for one image, but then use that image on variety of products for resale, such as tshirts, mugs etc? Or would I need a license for each product type? Thanks

I would like to buy an image, with an extended license, for resale as 'print on demand'.  Does an extended licence allow that image to be edited in Photoshop? In order to create different versions of the original?(For example if I were to edit the colours or add some text?) Or would editing the original image mean that I would need to license each edited version of the image too? Thank you!

I just purchased an image, and after downloading can see it is actually a fake generated landscape image of very poor quality. Totally unusable. No mention it is a fake image. I want a refund! Image 381432304

Ayer elimine del plan mi "adobe stock-10 contenidos al mes" de un año y quisiera tenerlo de vuelta.el tema es que me cobran $97.000 en ellos y queria evitarlo de ser posible. la otra persona que usa el servicio si estaba usando adobe stock. es posible recuperar "adobe stock-10 contenidos al mes" con el costo que tenia ($20.400 + 19%)? es que no me alcanza para pagar $81,600 + 19% agradesco de antemano su ayuda

Thanks for reading and help in advance 1. I am developing fairy tale video and going to use the adobe stock image. The one who subscribe only is able to watch the fairy tale video. Should I buy extended license for the image? 2. if yes, i am going to purchase 10 units of image. What will be the best option to save my cost ? Just purchase the license individually or subscribe 1 month plan and get the 20% discount?(there is no info on how  many extended license i can get discounted under the subscription plan!) Thanks

Bonjour,  Je souhaite annuler mon abonnement suite à un essai de adobe stock mais lorsque je tente la manipulation j'ai un message me demandant de régler le paiement de 35,99 € alors que j'ai simplement voulu tester le service.Il est important de préciser que je ne paierai pas cette somme.Je souhaite donc savoir comment désactiver cet abonnement et/ou supprimer mon compte car pour le moment adobe m'empêche de le faire.  Bien cordialement,

I bought a what I thought was a font, and now I can't even use it. It's a Retro pixel with a title saying that I can edit it, and use it as a font. I am so confused because I can't do that. Please help. I have tried to open it in AI and I still can't convert it to a font nor edit the picure. 

Just bought the adobe CC package and bought stock with it. I'm trying to get this image 120419829 to use on a photo I'm editing in Ps. I'm a relative novice at this stuff, so please be patient. If I copy the image directly into photoshop from my library, it has no transparent background and gray and white squares (that should be the transparent part) can be seen on the image in PS. If I open the image in Ai and hide the transparent layer, then when I copy the ball across to Ps the ball appears by itself but with a more solid white colour which makes the image useless. How can I get only the ball with its transparency to Ps?

Adobe Stock 129532439 , 117794173 , 227442139, 227441963, 506663026   

Hi there,    I have an adobe stock subscription and I am wanting to use some illustrations as part of a branding project. The illustrations would be sent to the client. Therefore would I need to get an additional license for these illustrations? I've been reading some posts but the information seems to be conflicting. Thanks in advance 🙂     

Hi!I've just happened to buy an image in Adobe Stock by mistake.Can you remove it so I still have my 3 pictures to download this month?Regards,Mattias

Hi, my client has just made an Adobe Stock 10 image account, with 30 days of free evaluation before charging.  And she passed me the login and password to download the images, but when I tried to do that, Adobe asked me for her credit card info again, even though she had already signed the plan from her computer.  Is it standard, to give the credit card again from another computer, or maybe something went wrong?    Thank you,  Carla  

Can I download audio files for free in an unlimited amount like photos and graphics under the Adobe CC Pro edition license?

Hi, i did an edit in Premiere with 40 HD stock images. Now i want to buy, but the 'LICENCE' is grayed out in Premiere. I have credits, my account is open and i run the latest version of Premiere. I work on a older Imac with OS 10.15 I need to 'reconnect'-because i did a lot of FX on each clip. Thank you.

Hi,I would like to swap from Fotolia, but I can't reset my password, the emails don't arrive, whenever I click on support I get sent to adobe support but I can't make it through to an actual human it always suggests me topics that dont help me in any way.

Adobe Stock aylık 10 varlık planının iptalini ve ücretlerin iadesini talep etmekteyim. bilgim dışında gerçekleşen bu uygulama her ay benden izinsiz 180 TL para çekmekte. bunun düzeltilmesini rica ediyorum. aksi takdirde her türlü hakkımı arayacağımı belirtmek isterim

Hi all, We are currently interested in an image  (Adobe Stock #386690304) that suits our creative direction and we intend to use it on outdoor media. Unfortunately for us, it's labeled as an editorial only image. It's roughly agreed during our discussions that the reason the image is marked as Editorial Only is due to several company logos attached to the image. (do correct us if we're wrong.) My question is as follows:1) Is it possible if we purchased the image and removed the logos?2) Will that be okay for the image to be used on billboards and other non editorial media?3) Is there a way to convert the photos from editorial only to "general use" image? Thank you in advance.

Images won't update automatically in my library after licensing since updating Indesign to the latest version. I now have to download an image from the Stock website and replace it in Indesign. Why did it stop updating? 

Am I right in thinking images purchased via the free trial cannot be used to put on tshirts but are ok for website images?

Hello. I have a question about the usage of stock photos. Can you use a photo from Adobe Stock Photos for a book cover?

Hi,   I'm Celine, and currently work in IT support of my company.   We recently bought a 40 credits Adobe Stock licence from our usual reseller. It was added to our account today, but to my surprise it was automatically affected to all our users. It was supposed to be only for our Communication team, a team of around 10 people, but every one of our users who had an Adobe account received the email welcoming them to use Adobe Stock. From what I read on https://helpx.adobe.com/fr/stock/help/adobe-stock-teams.html  : I was supposed to be able to allocate the licence myself, to a user I had chosen. The goal was to create a group and allocate the licence to the group manager, so that only this group could use the credits.   I've tried locating which user the licence has been assigned to, but to no avail. There is no name listed under the Products section. When I try to edit the licences assigned to a specific user, it simply says "Automatically assigned to all user

I get this message " this site can't be reached" anyone else having this issue?

I keep getting this error notice and cannot license anything. "We're sorry, but a system error occurred. If you do not receive a payment confirmation email in the next few minutes, please try again or contact customer service." I have tried on Safari and on Google Chrome and i get the same error message. I pay a lot of money monthly and i am losing my credits as not all of them are rolling over and im not able to license anything!

So I currently have a few different stock clips in my timline all carry the Enhanced liscense type. The final distrobution of the commercial I'm working is for broadcast television. I'm trying to find confirmation and clarification regarding which liscense I need to make sure the clips I use are cleared for broadcast television use. Can anyone provide any clarification and/or confirmation regarding the correct liscense to use? I appreicate your thoughts.

Spent a ton of money downloading "Edititable" instagram stock footage and all that downloads is a flat .jpeg or .ai - Neither editable. WHAT AM I MISSING? I can't even magic erase the "transparent" layers because the grid image is baked in.  Here's an image for reference. Yes I've paid for and downloaded the liscenced versions