Cannot edit or cancel subscription 2 weeks after purchase Hi all,I've purchased a 750 stock media subscription that can be canceled monthly. Now, I would like to cancel the subscription. For two weeks, the platform has been telling me that subscription management will soon be available.I waited.I searched the internet dry.I tried to reach support, but I was only allowed to speak with a chatbot, who told me I didn't have the access rights to manage the subscription.I asked ChatGPT. It suggested that I'm probably not the owner of the contract, but maybe my IT department is.I contacted my IT department. They didn't know anything about this. I could imagine that somebody from IT actually set up the account I'm using, but due to fluctuation, the present team doesn't remember or cannot find the access or whatever. Point is, I cannot change the subscription and have no place to turn to - except you. Can somebody help, please?
AdChoices