Questions

Hello. As an individual user, can I use the standard licensed backgrounds I downloaded from Adobe Stock on my commercial company's website to provide information about the company?

I accidentally created an account and had a typo in my email making it invalid. Now I can't access my account or chat and I don't want to be billed after my free trial.  Is there any way to contact a human for help?thank you to anyone who can help.

Hi, if I search for the term 'Business Community' in Adobe stock, I get an overwhelming range of images of individual males. There should be significantly more females. Ideally I should get a sense of community rather than individuals - but if the system has to give me individuals and I didn't specify gender, then both sexes should be represented equally. 

Hey , I paid for Adobe Stock and they promised a 3 months free trial as well after the payment, i was downloading videos to use in my projects but it only allowed me to download three videos and then starts charging and it says that you dont have enough credits, so i am wondering like why i did pay like $30 for it, if i can only download 3 videos per month jajajajja can somebody explain me that ill appreciated. 

Hello. Could you please help me cancel the plan, as of now, as it was bought for the company goal, I am not able to afford it. Thank you, I would really appreciate your help.

Hello, Within the past week, our team has been unable to download stock images to our local drives, and then not even to a library. I was able to download one image today to our cloud library, but nothing is going in the local download folder. I was not able to download other files as the browser would time out. We've also had problems with auto-fills on websites, so we were thinking our IT might've changed something that is blocking something on our browsers. Both these bugs have come up around the same time in the past 2 weeks. Any thoughts would be appreciated.

hace unos meses se me hizo un cobro por licencia de stock y yo no la solicite y ahora me esta cobrando la mensualidad, me gustaria ayuda para cancelar ese plan no solicitado sin que me cobre los 244 dolares

Can I report a offensive image here?Found a vector with a necklace with a symbol (that im not even allowed to write the name of here) on it. Can't see why this content should be allowed.678356387 is the file ID

If I use AdobeStock material in a magazine and this magazine - with the same media owner - is republished by a different publisher in a different country, do I have to licence the images again?

Nachdem Adobe Fotolia nun endgültig geschlossen bzw. in ihr intransparentes und überteuertes AdobeStock-Modell überführt hat, ist es für meine Zwecke – Websites und Drucksachen für kleine Unternehmen und Non-Profit-Organisationen nicht mehr interessant. ich werde dieses Angebot nicht mehr nutzen.

I have just subscribed and don't understand how to use this service. I am the owner of a website, and I want to download some photos that are safe from copyright and legal for me to use on my site.My plan says I get 10 photos and one video.I see many photos that are marked "Editorial Use" - what does that mean, exactly?Do I download photos and then create folders in the library to organize them? What are plan credits and how do I use them? Any help for this newbe would be greatly appreciatedTIA

Hello, I want to log in to my Fotolia account. I enter my username and password, but I get a message saying this account is already logged in! What can I do? Where can I view my account and all my images? Thanks for the help.

Hallo, ich möchte mich auf meinem Fotolis Login einloggen. Gebe da mein Username und Passwort ein, dann kommt aber die Meldung dass dieses Konto bereits Angemeldet ist! Was kann ich da machen bzw. wo kann ich mein Konto mit meine ganzen Bildern ansehen? Danke für die Hilfe

pero me estan cobrando un valor de $30 por algo que yo cancele

Hi, I wanted to use my own picture in php and then having the AI generating a few changes to that picture. I tried to use and attach a reference image to do so, but after writing the prompt of the changes I wanted, it just generated a white background for me. Can you alter an existing photo with the help of AI in photoshop and if so, how do I go about it? Thank you for any assistance!

Bonjour la Communauté J'ai modifié une image (5120x5120) en version Développer l'image (1778x1000) et sa résolution est trop petite sur mon réseau social qui conseille au minimum 2560x1440 pixels. Que faire dès à présent car cela m'a coûté une unité sur mon pack de crédits (5). Bien à vous Lucien

I signed up for the Adobe Stock free trial and linked my card, but now I’m trying to cancel before the trial ends. Every time I go to Manage Plans, I get an "Unable to load plans" error. I’ve tried:Using different browsers and incognito modeClearing cache and cookiesTrying on both desktop and mobileContacting Adobe’s virtual assistant (which keeps looping me around)I also can’t find an option to delete my account entirely. How can I cancel my subscription before I get charged? Is there a direct way to reach an actual support agent?

I am a longtime Adobe user and both an Adobe Stock contributor and a user of the same stock. I am frankly really disappointed with the stock platform being overrun by second-rate AI images. As a contributor to the stock platform, this is frustrating given that many contributors will likely have submissions rejected over marginal issues like noise or color correction, while AI images that are virtually unusable seem to skate through to the top search results with impunity. They’re cluttered with artifacts, smudges, impossible proportions or perspective, shameless cliches, and illegible text. Contributors of AI content are not even taking the time to clone out mistakes or paint over things that would take an amateur moments to fix. I’m really disappointed in the lack of more rigorous standards.  I think AI assets should be de-prioritized by default in the search parameters. I should not have to check “exclude AI” every time I search. My team has had to send out messages to desi

Hi.I want to use stock photos to run Facebook Ads. Other than using the commercial use images, do I need the enhanced/extended liscense for the images? Or will the standard liscense be fine for the images? Thanks in advance.

Hello, comrades.For a while, there has been something incomprehensible in reviews: the rejection rate has become very high, reaching up to 80% of the assets. I am very strict regarding the quality of my fundamentalists, yet the rejection rate is very large without a reasonable reason, except "Quality Issues" !!So I ask you to review these examples of recently rejected pictures, and I want your opinion.Thank you 

how to speed up synchronisation of files across ios 18.5 devices. files have not been showing up in another devixe

I cannot seem to find this info anywhere. I just used some credits to license a video and it says I now have 42 Credits left....but when do those renew? Its all very confusing...they talk about credits and assests in different plans but I don't understand the difference. Thanks for your help!

Não autorizei a renovação da minha conta, recebo mensagem que tem problema de cobrança e verifico no meu cartão que continua tem cobrança da assintura do Stok Abobe e outros aplicativos associados. Além disso, eu não gastei todos os crétido pagos, e penso que como paguei tenho direito de uso até que termine os créditos adquiridos durane o período de um ano. Afinal eu paguei por esses créditos. Peço auxílio para receber o reembolso das parcelas cobradas sem autorização de renovação do plano. grata  

Hello,I have never met such support that is not support at all but complete chaos.I  purchased photos in 2015-2019 in Fotolia stock. Now I need to get my history back because the author sold his right to photo troll company (they earn from bombarding websites owners with lawsuites). That is really tough situation. What was my surprise to know that I can not access my Fotolia account anymore. I didnt know that it was Adobe now, I did`t not recieve any emails or so. Ok that is my problem now.But I paid my money to the company and I had letters from Fotolia stated dates of purchases. What I need is my licenses back to confirm in the court.In the last few weeks I tried hard to get help from Adobe support.No result.Auto chat provides links that do not help.Chat with operator ends with nothing: they either say it is not their department or the chat is closed before operator replied anything.One time operator gave me an email where I should write but the answer was " it is not our depart

Whenever I search for images on this website (E.g Doggy underwater) I get loads of unrelated results or just the keyword shows up and it's soooo annoying! Why do websites have generally bad search functions vs google??   [Moderator moved the thread to the correct forum]