Questions

嗨，Adobe 支援團隊，我對團隊註冊下的 Adob​​e Stock 許可證有疑問。當我們的簽約儀式於活動現場時，我們的隊伍從 Adob​​e Stock 獲得了資源（例如圖片）的許可。在簽約期間，我們能夠登入許可證歷史記錄並載入這些資產的許可證代號。取消簽約後，我們將無法再附加許可證歷史記錄或恢復我們先前許可的財產的許可證代號。根據 Adob​​e 官方的政策，獲得許可的資源都有永久的使用權限，但如果無法取得許可碼，我們就無法證明我們有權限使用這些資源。 問題：取消訂閱後，我們如何證明我們擁有這些資產的適合訂閱？取消後，有沒有辦法恢復許可證書號碼或存取先前許可財產的許可證書歷史記錄？我們在網路上向 Adob​​e 索取任何官方文件或記錄來證明我們的許可？這個疑問對我們團隊來說非常重要，因為我們需要保障遵守可得的條規。謝謝你！

Hallo in die Runde,ich gestalte seit vielen Jahren ein Magazin für meinen Kunden, der im bildungspolitischen Bereich tätig ist. Bei den Beiträgen im Magazin handelt es sich um Nachrichten, Kommentare, Kolumnen, vertiefende Informationen, Tätigkeiten des Kunden - also ein ganz klassisches Magazin für den bildungspolitischen Fachbereich. Da Adobe ja seit einiger Zeit auch Stockmaterial von Reuters bezieht, habe ich bei AdobeStock 2 Bilder von Reuters lizensiert und - wie es so schön heißt - "in das Werk eingebunden", also die Beiträge mit den Reuters-Fotos bebildert. Die Fotos habe ich mit "Foto: AdobeStock" betitelt. Ich bin davon ausgegangen, dass ich der Bestimmung "for editorial use only" somit auch nachgekommen bin. Das Magazin ist vor vier Jahren erschienen - in gedruckter Form, aber auch als PDF auf der Website des Kunden hinterlegt.Und so bekam mein Kunde nun eine Abmahnung einer Kanzlei, weil die Bilder angeblich nicht lizensiert gewesen seien. Wir hatten der Kanzlei bereits ges

Congratulations is spelled wrong in File # 246144422   (Moderator deleted the original stock file. Do not share originals here on this public forum)

On my Adobe Stock plan, I have 10 downloads of images per month. If I don't download those 10 images I have available each month, will I have them transferred to the next month etc, like a roll over?

Hi there, I am a complete newbie at using Adobe stock image subscription and I accidentally clicked licence on image 215944418. Is there a way to reverse this?  Please help. Thank you!

I have a lot of assets left to download and I am wondering if I lose them all when I cancel my membership. Do I have until the next billing date to use them all? Should I download all and then cancel? Thanks.

Hi, I signed up for a free trial to Adobe stock at $30/month, which seemed reasonable. But, when I went to cancel my subscription, it said I need to pay $150 to cancel?! Is this for real??? Also, while browsing the site, I hearted fonts I liked to try and group them/keep track of the ones I like and I think I may have accidentally purchased them?? In what universe is hearting something purchasing it?? I don't know how to undo this. HELP!!

Hallo zusammen,ich habe 2018 und davor Fotos bei fotolia gekauft, wofür ich nun gerne noch einen Nachweis hätte. Meine alten Zugangsdaten zu Fotolia habe ich, aber damit kann ich auf https://stock.adobe.com/de/fotolia/login mein Fotolia-Konto nicht mit AdobeStock verknüpfen. "Kennwort vergessen" und "Login vergessen" schickt mir keine E-Mail. Was kann ich noch tun?Danke für jeden Tipp!Schöne GrüßeAnna

When did Premium Stock pricing get rolled out?Premium Stock content will cost half my monthly allowance for this Rustic White Wooden Background for just the small file size?However, I don't know what I get in monthly credits - you only have 'assets'. Can you explain the credit-to-asset ratio? Thanks! 

Are there any additional fees with adobe stock apart from the plan you purchase?

Hi Adobe Community, I have an Adobe Express subscription (paid version) and use "Elements" (Backgrounds and Design Assets) available in the platform while creating music videos for my children songs. These videos are uploaded to YouTube. I understand that "Standard" licensed assets in Adobe Express can be used for "commercial projects", but I want to double-check:Am I allowed to use "Elements" (Backgrounds and Design Assets) with a Standard license in my YouTube videos without any issues? Thanks in advance for your help!

I wnated to simply just try the product, but forgot to cancel. I didn't intend to sign up for the yearly subscription and would like to request a refund, but there's nothing helpful on Adobes website. I tried to chat/phone calls and nothing is helping. I have not used the product (adobe stock-10), so I'm hopeful to get my subscription cancelled with no fees.One of the solution I heard from the support person was that they offer the 3 months free, but apparently some people get agreed to sign up for a year long subscripion as well. It's almost $200CAD total for the cancellation fee, however I'm trying to do a single app plan cancellation falls under the following link: https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html#annual-paid-monthly I'm not understanding why are you then charged a large amount for a cancellation fee when you didn't even use the product and just wanted to try it? Why am I enroilled for a yearly subscription

I would like to find a photo that I dowloaded in April 2020. Is it possible to have access to my historic from so long ago ? 

I recently upgraded my Adobe Stock credits on my account. Selected the subscription change, paid it and the money came out my account, yet the additional credits for that month have never been added to my account, despite paying for them. I have logged out and logged back in, still nothing, yet my account plan for Adobe Stock states that I should get 40 assets a month. Any help?

Why is it that Adobe Stock completely ignores filters? For example, I requested  "two men shaking hands", and clicked the white filter. I got as many women as men in the results as well as people of color .

I have the task to make sure we don't use neitheir editorial or AI generated pictures in our content.  Since our team freely download the pictures, we want to make sure they have follewed our internal policy. How can I search for this information on my account? Thanks in advance.

I need some help. I created an Adobe account for Me. But I plan on using it basically to buy images under Standard license to post them on the website and social media for the Company I work for. And the Company owner would be aware. But is it ok for me to do that? Do I need to upgrade the license? Does the adobe account need to be in the Company owner's name? Basically I would use the images I downloaded under standard license to advertise the products we sell. We would not resell the images themselves, but we'd use them to highlight our products on both our website and our social media. Can I use a Standard license to do so? Or do I require a different license? Any help you can provide would be truly appreciate!

Ich würde gerne einem Kunden eine Bildauswahl zeigen ... Doch der Link, der bei der Bilbliothek unter "Teilen" für "Öffentlich: ..." angeboten wird, funktioniert nicht:Man wird zum Einloggen in Adobe-Account aufgefordert.

Hallo zusammen,ich habe aktuell ein Adobe-Stock-Abo mit 350 Stockmedien pro Monat. Für ein kommendes Projekt benötige ich jedoch nächsten Monat ca. 750 Medien, also deutlich mehr als in meinem aktuellen Tarif enthalten sind.Gibt es bei Adobe Stock eine Möglichkeit, das Kontingent kurzfristig und nur für einen Monat zu erhöhen? Hat jemand ähnliche Erfahrungen gemacht und kann mir einen Tipp geben?Ich freue mich über eure Rückmeldungen und Erfahrungsberichte.Vielen Dank im Voraus!Dominik**Hi everyone,I'm currently subscribed to Adobe Stock with a monthly allowance of 350 assets. For an upcoming project, I’ll need around 750 assets next month, significantly more than my current plan allows.Does Adobe offer any temporary upgrade or option to increase the asset limit for just one month? Has anyone faced a similar situation and found a solution?Any advice or experience would be greatly appreciated.Thanks in advance!Dominik

Dieses Bild ist ein KI generiertes Bild ohne Kennzeichnung der KI-Generierung!! -Bilder: Stock-Fotos & -Videos. | Adobe Stock

Ho acquistato  il prodotto e prima dei 14 giorni volevo disdire l'abbonamento, perchè il prezzo era più alto rispetto all'ultima volta che l'ho utilizzato . Inoltre non utilizzo i programmi abbastanza per giustificarne il costo.  Sul sito ho letto che avrei avuto pure il rimborso totale. Durante le fasi di annullamento il sito mi ha proposto un periodo di prova, senza clausole di penali per disdire.Ho pure letto sul sito che durante il periodo di prova si può annullare senza nessun addebito.Quindi sono stato tranquillo fino ad oggi, quando volevo disdire prima che scadesse la prova e prima di qualunque addebito.  Purtroppo non sono riuscito a disdire perché continua chiedermi una penale.Posso avere assistenza da qualcuno?Ho provato più volte ma non riesco.

Hallo,ich habe eine Frage: Ich arbeite für eine Firma, die die Adobe Creative Cloud nutzt. Darf ich als Mitarbeiter mit der Erlaubnis meiner Firma die Adobe Creative Cloud-Programme, einschließlich Adobe Stock, für private Aufträge für andere Unternehmen verwenden?Zudem würde ich gerne wissen, wenn ich sie verwenden darf, ob ich beim Nutzen von Adobe Stock-Material mit der Lizenzart „Standard“ eine Quellenangabe machen muss. Es geht hauptsächlich um Social-Media-Posts wie Foto- oder Video-Posts.

where's my picture that i uploaded ya, i cant see any result when i click to my mainpage(portfolio), is that not valid, it already approved for my picture as well. Please someone helo to solve thanks https://stock.adobe.com/my/contributor/212493324/jonas?load_type=author&prev_url=detail 

Die Qualität der Suchergebnisse hat seit einigen Monaten rapide abgenommen. Beispielsweise suche ich nach "Schaltschrank" und bekomme ziemlich random Tiere oder Familienfotos ausgespielt. Auch Schlagworte, die in den letzten Jahren immer sehr ergiebig waren, warten nur noch mit sehr alten, teils unpassenden Ergebnissen oder leider auch schlechten Aufnahmen auf. Das Hinzufügen von weiteren Buzzwords oder das genauere Beschreiben bringt leider auch keinen großen Unterschied. Stellt ihr das auch fest und was kann ich tun, um wieder an bessere/präzisere Ergebnisse zu kommen?

Dear Contributor Relations at Adobe,I'm Contributor, I sincerely apologize if I unintentionally violated any Generative AI content guidelines. It was never my intention to go against Adobe Stock’s Contributor Terms, and I deeply regret any oversight on my part. I truly value the opportunity to contribute to Adobe Stock, and I am extremely worried about the status of my account.This account is very important to me, as it allows me to showcase my work and continue my creative journey. I would be grateful for any clarification regarding the specific issue so I can fully understand what went wrong and ensure that I adhere to all guidelines moving forward.If there is any way to correct this or appeal the decision, please let me know. I am more than willing to make any necessary revisions or adjustments to comply with Adobe’s policies. My only goal is to continue contributing responsibly while respecting Adobe’s standards.Once again, I truly apologize for any mistake I may have made, an