Questions

Wir haben das monatliche Adobe Stock für 750 Bilder pro Monat gebucht und einige Tage später bei einem hohen Creditstand von etwa 650 Bildern gekündigt. Die Kündigung wurde uns in einem Popup als Success bestätigt. Jetzt wurde trotz der bestätigten Kündigung die Kosten des Abos erneut in Rechnung gestellt und die Credits aufgefüllt. Wir sind von der Verlässlichkeit Ihrer Meldung ausgegangen und wollen deshalb die Kosten der ungewünschte Verlängerung des Abos zurückgebucht haben und den Creditstand auf den Stand der Kündigung zurück korrigiert haben. Das ist jedoch nicht möglich, wenn der Support-Center wie immer nicht erreichbar ist!

hello, In Adobe stock I have several image libraries containing each of them images. I would like to delete several images (and to keep other, I saw how to remove a library but it is not what I want to do), how to select several images at a time, and not one by one.Thanks for your help.Lilyane  

Hola, No me aparece por ningún lado la opción de cancelar mi suscripción antes de que finalice mi semana gratuita y no quiero que se realice un cargo en mi tarjeta.

First of all, make it easier for paying customers to contact you! I tried the chat and no one responded. Instead, it was closed out and I was directed here. Please add email support.My company has the 10 assets per month plan, with rollover. The account is current and October has been paid for. I was using it to license images last week, and we still had more than 100 credits. Now, the credits are gone and the last recorded license on our account is from September of 2017. I licensed more than a dozen images in the past two weeks, and those images in our library also don't show as licensed. Please advise! We are working on a time-sensitive project that needs the images for which we've spent hours searching and saving.

Hi, I am interested in buying some images in Adobe stock. I want to ask some questions because I never buy through your page. When buying the images, is it allowed to use them in a commercial for the internet? How is the issue of rights? It would be for 12 months. On the other hand, I want know if you give us an invoice? These is the links of the video that we liked. Can you pass me the price and the cost of the rights? https://stock.adobe.com/search/video?filters%5Bcontent_type%3Avideo%5D=1&k=windsurf+sunset&order=relevance&safe_search=1&search_page=1&acp=&aco=windsurf+sunset&get_facets=0&asset_id=185667107

Wir möchten ein Bild XY in ein PrintProdukt einbauen (eine von insgesamt 28 Postkarten in einem Kalender), Auflage 500.Den Kalender verkaufen wir für einen gemeinnützigen Zweck (gegen Spende). Wir als gemeinnütziger Verein spenden den kompletten Erlös.Benötigen wir für dieses eine Bild eine erweiterte Lizenz oder reicht in diesem Fall (kein Gewinn bei Verkauf!) eine Standardlizenz aus? Danke.

Ich habe soeben 2x 40 Credits gekauft und sie erscheinen nicht auf meinem Konto.

I have this issue. I had almost 100 credits. They have now been wiped out. Help please!

This element in Adobe Stock has a preview of 5 different fish + 2 waves. However when I download it, I only get ONE black and white fish. I downloaded it twice. What can we do about this?? I am very much not satisfied with this kind of service.5 Highly Customizable Stylized Koi Fish with Finger Waves - Buy this stock vector and explore similar vectors at Adobe S…

Hello,i buyd one picture and i can´t open it. AdobeStock_40473735.ai ., That´s the name. The picture is lisencstHow can i open it?

I was buying a bunch of standard images this morning for $3 each.  I accidentally purchased a premium image.  I did not realize it was a premium image until after I submitted my order.  I only buy $3 images for my music vids.  Cannot afford a $500 image license, nor do I need it.  Help ...

Hi! I accidentally purchased a premium image because I thought it was included in my stock image credits.How do I cancel the purchse (it's over $200! yikes! lol) Order # ADB045971338Thanks!Darlene!

К сожалению вообще не понятно как работает покупка с AdobeStock. "Подпишитесь", но отписаться можно только через техподдержку на английском (((Нужно всего одно фото и затевать такой блудняк на год с непониманием как отписаться - выше моих сил.Если у кого-то есть чёткое понимание как это работает и как отписаться в первый месяц - напишите пожалуйста пошагово "как, что и куда".

I am not sure why I am not able to license any images today. I have a paid subscription and I have not had issues before but today, it is asking me to pay to license an image and showing that I have 0 images available to license...What could be causing this?

Hi all,Up until yesterday, I was able to purchase videos a la carte.  Today, I am no longer able to.  I can't change my Stock in perpetuity purchase information (account info says plan has expired).What do I need to do if I just want to use one video?  Am I required to pay a monthly fee or buy credits now, or is there still a way to just buy an image as you need it?

Do you charge for  all your services, Photoshop/LIghtroom cancellation fees as well?I think this is ridiculous, I was never  aware of this when I signed up for your services, but if this is the case I will for sure leave for good!

Adobe destroys good solutions. Fotolia did not have watermarks in the preview pictures when I was logged in. You could zoom the preview without losing quality. The previews had a description of the photo.Why?

I have just agreed to migrate to Adobe Stock from being 10y+ user of fotolia on a ongoing 50 downloads subscription that allowed me for 100 1/2 downloads every month with accumulation of unsed credits to use in the futureMy questions are1. how do i download 1/2 of licenses from Adobe Stock so I can keep my 100 downloads in the 50 full licenses plans ?2. will my unused credits keep collecting for future downloads ?CheersMike

hi, you have credited 10 images, but my credit was over 390 photos. I am baffled by the total inefficiency of the solution to the problem!

My credit card is being charged $31.49 per month for Adobe Stock but it shows no reciepts on my acount?  Please explain or contact me - <REMOVED BY MODERATOR>

I also can't cancel this and I never signed up for it. I'd like to cancel right away and I'd like a refund. I tried phoning adobe but could not get through. I'm very frustrated. Please cancel this plan.

Hi, I am a Fotolia user. Hearing that Fotolia will be closed on Nov '19, I would like to ask if Adobe Stock is available in Singapore.

Bonjour,Je suis webdesigner indépendant, est-ce que la license standard est suffisante pour acheter des photos que j'intègre aux sites que je vends à mes clients?Merci beaucoup d'avance.Bonne journée,

Hallo, ich möchte nun bereits seit gestern 5 Credits bei Adobe Stock kaufen.Leider wird mein Vorhaben immer wieder durch eine Fehlermeldung verhindert."Fehler ...  Ihre Transaktion kann im Moment nicht verarbeitet werden. ..."Training und Support hilft mir nicht. Gibt es eine Hotline?

I had over 200 credits for Adobe Stock Images. Now they are all gone. I got the credits by transferring my credits from Dollar Photo Club after they closed. Now I can't see my image credits.