Questions

Hi!Could anyone help to clarify can I add a logo, initials or small text to Adobe Stock Photo for a website?I mean there must be a certain license that permits it, with reasonable price? Cleary some images are just made for it.For instance, I would like to use Word / Pages to add Company initials to this image's chalkboard.Barista Staff Working Coffee Shop Concept - Buy this stock photo and explore similar images at Adobe Stock | Adobe Stock Thank you for the help,TapioMichael

Hi all, could anyone please help me, how to cancel my one month free test version of adobe stock? Now i am in the test period and i dont want to continue...Thank you very muchHave a nice rest of the dayLucie

We are looking at buying some images, but first we would like to verify to see if these same images haven’t been bought in the Montana market or by a financial institution. Would you be able to track-down that info?The images we are questioning are:1836197601419088161729559271982732756259383518951676114649986Thanks!

Hallo,ich habe ein Test-Abo gebucht und wollte nun 2 Bilder herunterladen. Wenn ich sie kaufe werde ich aber auf die Bezahlungsformulare weitergeleitet. Wie kann ich denn die Bezahlung über das Abo abwickeln?Freue mich über schnelle Hilfe.Herzliche GrüßeSusanne

Hello,I wonder if it is possible to find a stock photo by using the number? The Problem is that I have only the printing of a photo with it's number (#17558157: Portrait of a mature woman with glasses) on it and now I have to find it.Maybe somebody of you can help me?That would bei great!Thank you and best regardsSaskia

I want to cancel my adobe stock membership, but i read somewhere i will be charged a penalty to do so? Is this for real? A penalty for wanting to change my mind because as time goes on, things happen where i am unable to afford the monthly cost and now since i want to cancel for this reason, i will be charged 50% of the total for each of the remaining months? How am i going to be able to afford that?This reminds me of cell phone carriers and locking people into contracts and penalizing them when they wanted to leave. This is dirty practice in my mind. I am stuck in a bad situation. I cant afford the monthly, but if i cancel i certainly cant afford the penalty.Anyone able to help in this situation?

Just to get it right, if I remove a part of the image I can use it in social media (e.g. Facebook) without including a credit into the photo?Means, if I have the picture in 4:3 for example and I cut it into a 16:9 panorama there is no credit needed?And: Is it enough change if I use images in a blog and include a small logo of the blog in the corner go not need a credit?Thanks for your help.

I recently downloaded #171455908 which I thought was a tri-fold brochure template but I've since noticed is listed as a standard image. My problem is I thought this was an editable template which I would be able to customize for my company. I use Tk to sync any fonts i don't have but I'm lost as to how I can edit the text and remove the paths around the text. Layers are unlabeled and I could use some help.Can someone let me know if I'm able to edit this brochure or should I try to return it? I have all Adobe app and if I can edit the text, change colours and use my own images I'm going to be a hero around the office! Thanks for your help!

Hello,I paid Adobe Stock for One year and my credit card is off now and I don't want to subscribe to the service again.When I try to download a picture the website ask me to add a credit card... I Have 110 credits why it asking that ? I'm stuck I don't have the choce.Can someone help me to remove the subscribtion definitly I just want to use my credits.Thank you

I accidentally purchased AdobeStock_96111688.mov instead of AdobeStock_178267581.mov. Is it possible to change the license to the correct shot, 178267581?

I have a client who is a writer and she's having me design her book covers as well as the inner layouts. I've created a book cover design using a Standard License asset which I have since modified and added other elements to. In this case is the Standard License sufficient?

Hello to the team,Im trying to cancel the free trial subscription to the adobe stock but i cant find the way.Under the manage plans section there is not a cancel plan button.

Hello, I accidentally licensed three videos for a preview project.  Is there anyway to return them? I got them on the 17th. Thanks for any help! Angie

Good afternoon,I would like to cancel the payment of an Adobe Stock license made this afternoon.The order number is # ADD000567858ES and the amount of 59.99 €. I had never used the product before, I do not know the functioning of the page and, having 10 free images, I thought it was with all the licenses. I urgently request the cancellation of the operation and the return of the money.Greetings,Nacho Herranz

Hi I'm using the Stock website on Windows 10.  Have seen this problem on two different PC's.  Have also tried using Chrome and Firefox, but still the following problem persists.When I do a search the 2nd page of results will not load.  Just get an error message. This has been happening for about 3 or 4 weeks.  Looking to report it to someone that can raise the bug.Thanks, David

So for example if I buy 5 credits for $49.95, I can buy 1 premium photo with that, that usually cost between 249.99-499.99? Is that correct? Why such a jump in price?

Hello,My organization recently converted our Fotolia subscription over to Adobe Stock. In the process, we ended up creating a new Adobe ID for this account. Is it possible to retroactively link this new Adobe Stock ID with the existing Creative Cloud ID of one of our team members?Thanks!

If I have some footage that includes say a brass band playing a known tune, or a rock band playing their own song etc can I upload it as editorial? Thanks

Hello, I'm french, sorry for my English.I have buy a license with 10 downloads.But on my library, I only have 5 files.Can you tell me how to find my others downloads please ?Thanks.

Hello,I have ordered a file on adobe stock. Usually, I receive files in jpeg but the last file I bought :#85921097is .ai so I cannot open it.How can I do to have it in jpeg please?

Today I have bad feelings towards Adobe. I've just discovered that the 30€ monthly subscription to Adobe Stock, which I need no more, has been renewed for a full year until April 2019, and I have to pay 140€ if I want to cancel it. This is very near to a fraud — I'll never, ever use an Adobe service anymore.Really there is no way to exit this service without subtmitting to this extortive request?Also, is there a way to NOT automatically renewing this service?

Bigger businesses can pay $200/month to get 750 images/month.  That's 26 cents each.  And being 26 cents, it's obviously profitable for Adobe at that price, otherwise they would never accept it at that price.  So even though this is profitable for them, Adobe thinks it's acceptable to charge the little guy over 11 times more per image.  This seems rather greedy.I pay over $600/yr for software.  That's pretty damn spendy already.  Especially for one guy who doesn't even make a living from it.  It used to be that year over year you would be charged an upgrade fee (and that was only if you wanted to upgrade..  Now it's just the same full price over and over.  Could they at least not rip us off with the stock images?  Some of us were happy with the Dollar Photo Club.  But Adobe just had to work towards dominating the market and ruin that for us, buying the company and then charging 3 times the amount.  Cut us some freakin slack.&n

Yesterday, I could download photos as jpg.Today, all Adobe Stock photos have been changed to .ai photos on my computer and the only way I can download them is as vector files.Need the jpg. What happened?Help?

I licensed image #202424605 but it blows out my scratch disk (even though I have plenty of space) as it downloads in a size something like 62 x 59 (can't remember exact numbers).  Can this image be fixed so that it is usable or can I get a credit for the license since it is usable for me in the state it is in right now?Thanks,Michele Preste

Hi,I recently purchased an extended license for an image and was able to download it without the watermark. However, I can't find anywhere where I can download a copy of the extended license which details my rights under the extended license agreement. I need a copy of both the extended license and the signed model release form, or at least a clause in the extended license wherein Adobe guarantees that a model release has be signed and they have it on file. Any help would be great. Without an actual copy of the license, I basically spent $79 for nothing. The license is what protects me if my right to use the photo were ever challenged.