Questions

Hi everyone,I’ve been exploring Adobe Express for creating social media content and I’m curious about how other creators and small business owners are using it.I’m particularly interested in workflows for:Instagram posts and carousels Facebook graphics Short-form video/Reels Brand consistency Resizing content for different platforms AI features that actually save timeFor those who use Adobe Express regularly:Which features have made the biggest difference in your workflow?And is there any feature that you think beginners often overlook?Would love to hear what others are using and learn from your experiences.Thanks!

This is such a mess now! It used to be so quick and easy, not it's awful. All I want to do is make a background and paste an image over it, and what are these PAGES? How can I just see LAYERS? Please un-update this app -- it was simple quick and easy and now its unusable.

Hi everyone,I'm experiencing a serious issue with our Adobe Express Branding.All of our previously working templates have suddenly been moved to the "Unsupported" section within our Brand.Until recently, we could open, edit, and use these templates directly in Adobe Express without any problems. Now, none of them can be opened or edited.Here's what I've already tried: Tested in both Safari and Chrome – same issue. Created a new project to migrate the templates, but the project does not appear as a destination when trying to copy or move them. Tried opening the templates directly, but there is no option to "Start a new file". Checked the Projects section, but none of the original templates are available there. The templates are still visible as thumbnails in our Brand, but Adobe Express labels all of them as "Unsupported". Our logos, colors, and fonts are still accessible.Has anyone experienced the same issue, particularly following Adobe's changes to how Brand templates are manag

I’ve created an image and used the animation to bring it to life, however when I click to download as gif I receive an error message to say I can’t download it. It allows me to download it as png/jpg but unable to download as gif/mp4.  

The floating menu does not help, it takes premium space of the artboard view that is needed to design. It can’t be removed, moved, turned off or anything.Just leave the editiing options on the left side panel, or at least give an option to switch it off. This menu makes it difficult to see the top edge of the artwork, because of that annoying menu.Why don’t you ask users before doing this? Do better Adobe

Currently it seems the default sort for Projects is “Created”. You have two options, sort by “Name” or “Created”. Every time I switch the sort to “Name” it switches it back to “Created”. Is this a bug or is this just the way sorting Projects works in Adobe Express? A little frustrating. What’s the point in giving us options if it doesn’t save our selection?

Hello Adobe Support Team,I received a 12-month Adobe Express Premium subscription through my Airtel recharge offer.Unfortunately, while activating the subscription, I mistakenly used an incorrect Gmail address. I do not have access to that Gmail account and cannot remember its details.The Airtel Thanks application confirms that my Adobe Express benefit has already been activated.I would request the Adobe team to help me identify the subscription and transfer or relink the existing Premium subscription to my correct Adobe account.I am happy to provide my Airtel mobile number, recharge details, activation date and other necessary information through a secure channel.

I'm looking to see if it's possible to track the clicks from a QR code created in Adobe Express. I saw somewhere that the dynamic feature for this is coming, but not ready/available to everyone yet. True/False? Thanks!

I got cut off

My we worked files not open 

The “Manage QR” button in Adobe Express is disabled, and I am unable to manage my existing QR codes. Please investigate this issue and help me restore the button’s functionality as soon as possible.

Hello Adobe Community,I am a primary school teacher in Tunisia. My Adobe account is registered with a personal email address, and I have selected “I'm an Educator” in my profile settings.However, neither “Try Classrooms” nor “Get Verified” is available in my account. I also cannot access the SheerID support form due to regional access restrictions.I have an official salary certificate issued in October 2026, which I can provide as proof of employment.Could an Adobe representative please advise me on an alternative manual verification process for teachers in Tunisia who do not have a school email address?Thank you.

I'm having an issue with link previews for my published Adobe Express webpage. The thumbnail preview isn't appearing when I share the link on LinkedIn, although my previously published webpage seems to work fine. Any advice on how to resolve this issue? Thank you in advance for your help!

HiHow can we use Adobe Express Social Media Scheduler, with Chat GPT or Claude or via an API? Is this possible, as i would like to automated some social media posting.,

I have an account through my school email. I logged in earlier this semester without any issues, but now that I have a deadline approaching, I logged in to finalize my portfolio, yet all of my work is gone. Years of work vanished. Nothing in “My Stuff” or “Projects” or even the deleted folder. I need recovery FAST. Please help!!!!

I am trying to update a dynamic QR code created in Adobe Express a few months ago. When I click to ‘Manage Codes’ only the most recent three codes I have created show up. How do I access older codes to edit the links?

Its not recognizing the person

Hi everyone, I made a square social media design in Adobe Express on the web, and now I want to resize it to a tall portrait size for a story. When I use Resize, the heading and some of the smaller text boxes move from where I placed them, and a couple of them overlap the photo. I tried duplicating the design first, then resizing the copy, and I also tried moving the text boxes back by hand, but they still do not sit quite right and it takes a long time to fix each one. Is there a setting or a better way to resize a design while keeping the text in the same relative position? I would be happy to adjust the font size a little if needed, but I do not want to rebuild the whole layout. Thanks in advance for any help.

When creating social media posts And stories the embedded link does not work once it's posted. it's working from the creation on Adobe Express but once posted it's not working.

Please help me

That's all for my problème  I changer for your service that i used in the free trial period .

I made two new templates yesterday and when I’ve went to go on this morning to edit , they aren’t there or anywhere in my profile

Regarding the left panel, suppose I search for "dog illustration" while creating a design.A lot of results show up, and clicking one places it onto my design canvas on the right.However, if it doesn't quite fit and I want to try another element, the search results disappear as soon as the item is placed, forcing me to search for "dog illustration" all over again.Is there a way to keep the search results panel open on the left?  

I'm working in Adobe Express editing png images.  I select one of the layes I want to group, then hold shift key and select another layer but they don't stay selected and I don't get the "group" button/option.  What am I doing wrong?  

I am unable to excess my files it shows in my stuff but can't seem to open . Any advice as I use this app daily and been having this problem for a few days ?